Director, Enterprise Risk & Resilience

The Director of Enterprise Risk & Resilience at Box will lead the Enterprise Risk Program, assessing and managing risks effectively. Responsibilities include conducting Enterprise and Fraud Risk Assessments, articulating risks to business stakeholders, and mentoring a high-performing risk management team. You'll also collaborate with Box executives to establish metrics and frameworks that drive effective risk management initiatives throughout the company.

To be considered for the Director of Enterprise Risk & Resilience position at Box, candidates typically need over 10 years of extensive experience in Cyber and Operational Risk Management, preferably in the technology sector. Strong communication skills, a history of team management, and the ability to build relationships across diverse audiences are crucial for success in this role.

The Director of Enterprise Risk & Resilience plays a pivotal role at Box by influencing the overall strategy through effective risk management. By clearly articulating risks and their impacts, you empower decision-makers to adopt proactive measures that align with Box’s mission of becoming a leader in intelligent content management. Your leadership will help foster a culture that not only understands but leverages risk as a strategic asset.

At Box, the work environment for the Director of Enterprise Risk & Resilience reflects our core values of collaboration and community. The role emphasizes in-person collaboration, requiring team members to work from the office at least two days a week. You'll engage with passionate leaders and have opportunities for mentorship and personal development within a culture that prioritizes inclusivity and innovation.

As the Director of Enterprise Risk & Resilience at Box, there are abundant opportunities for professional growth. You’ll be part of a dynamic GRC team that allows you to influence risk management functions significantly. Your role will also involve staying ahead of industry trends, contributing to training and mentorship, and leading initiatives that empower your team, ultimately positioning you for long-term career advancement within Box.

When discussing your approach to risk management, highlight the importance of understanding both qualitative and quantitative aspects of risk. Discuss how you conduct risk assessments, develop mitigation strategies, and collaborate with cross-functional teams to ensure a thorough understanding of potential risks within a technological context.

Effective communication is key when discussing risk assessments. You should mention the importance of tailoring your message based on your audience, using visuals when possible, and focusing on clear, measurable impacts to foster understanding and facilitate informed decision-making.

Share specific experiences where you’ve successfully led teams through risk assessments. Discuss methodologies used, challenges faced, and how you empowered your team to identify and address risks collaboratively, highlighting your leadership and problem-solving abilities.

Provide a structured overview of a specific scenario where you identified a major risk issue. Detail your analytical approach, the steps you took to address the situation, how you communicated it to stakeholders, and what the outcome was, demonstrating your proactive problem-solving skills.

Discuss your framework for assessing risks, taking into account both their potential impact on the organization and the likelihood of occurrence. Mention tools or matrices you use to categorize risks, and explain how you'll involve team input and decision-making processes.

Emphasize metrics such as risk incident frequency, time to resolution, and the effectiveness of mitigative actions. Sharing examples of how you’ve established these metrics in a previous role will highlight your analytical skills and attention to detail.

Discuss your insights on emerging trends such as the integration of AI and machine learning in risk assessment, the importance of data protection in digital transformation, and how organizations are adapting their risk management strategies to address these changes.

Talk about strategies for aligning risk management with business objectives, such as involving stakeholders in the risk assessment process and regularly reviewing KPIs to ensure that risk management initiatives support overall business goals and objectives.

Share your approach to building a risk-aware culture through training sessions, open communication, and integrating risk management practices in everyday business processes. Highlight how you’d encourage all levels of the organization to participate in risk management.

Emphasize the importance of constructive dialogue and active listening when disagreements arise. Discuss strategies for finding common ground, facilitating a collaborative approach to risk assessment, and reaching consensus while ensuring that all perspectives are considered.