Dealer 21 - On Call

The main responsibilities of an On Call Dealer at Boyd Gaming Corporation include dealing assigned games accurately, providing outstanding customer service, shuffling and dealing cards, calculating face values, exchanging cash for chips, and managing bets at the gaming table. Additionally, the dealer is responsible for completing required documentation and maintaining knowledge of gaming regulations.

To qualify as an On Call Dealer at Boyd Gaming Corporation, you must be at least 21 years old and preferably have six months of prior experience or have graduated from a dealer's school. It is also essential to maintain a current knowledge of company policies and gaming regulations, possess excellent customer service skills, and meet physical requirements, such as being able to stand for extended periods.

While prior experience is preferred for the On Call Dealer position at Boyd Gaming Corporation, it is not mandatory. Candidates with a graduate certificate from a dealer's school may also be considered. Boyd Gaming values commitment to learning and development, making it possible for enthusiastic individuals to apply and grow within the company.

The work environment for an On Call Dealer at Boyd Gaming Corporation is dynamic and full of energy. You will be interacting with a diverse range of guests, working in a team-oriented atmosphere, and participating in the fast-paced world of casino gaming. Boyd Gaming Corporation prides itself on creating a positive and rewarding work culture.

Yes, there are significant opportunities for career advancement for On Call Dealers at Boyd Gaming Corporation. With commitment and performance, dealers can move up to more permanent positions or take on additional responsibilities within the gaming environment. Boyd Gaming fosters growth and development, encouraging team members to develop their skills and advance their careers.

When answering this question, share specific experiences that highlight your skills in dealing cards effectively. Mention any relevant training or certifications and discuss how you handle various gaming situations, ensuring that you maintain accuracy and provide an enjoyable experience for guests.

To answer this question, emphasize your approach to customer interactions, such as maintaining a friendly demeanor, being attentive to guests' needs, and resolving any issues promptly. Providing examples of past experiences can strengthen your answer, showcasing your customer service skills.

When responding to this question, outline your methods for keeping updated on gaming regulations, such as attending training sessions, reviewing company policies, or participating in workshops. Emphasize the importance of complying with these regulations to ensure a fair gaming experience for all guests.

Share your strategy for managing difficult customers, focusing on your communication skills, patience, and problem-solving ability. Discuss specific techniques that demonstrate empathy and understanding, ensuring that your response reflects your dedication to providing excellent service.

Discuss your strategies for staying physically fit and energized while doing the job. Mention your practices for maintaining stamina, such as regular stretching, taking short breaks when necessary, and your commitment to proper posture while dealing cards.

In your response, explain your process for ensuring accurate cash management and chip distribution at the gaming table. Highlight your previous experience in handling transactions, verifying counts, and your attention to detail to avoid mistakes.

When answering, provide a specific example from your previous roles or experiences. Detail your contributions to the team, how you communicated with your co-workers, and how you collectively succeeded in providing an excellent gambling experience for customers.

Focus your response on the techniques you use to quickly ascertain the face value of cards. Emphasize mental math skills, familiarity with card values, and your practice in shuffling and dealing to ensure a seamless gaming experience.

Express your passion for the casino entertainment industry, mentioning aspects such as the vibrant atmosphere, the thrill of dealing, and the opportunity to engage with diverse guests. Your enthusiasm can demonstrate your suitability for the On Call Dealer position.

Highlight your knowledge of Boyd Gaming Corporation’s reputation and success in the industry. Emphasize your excitement for being part of a company that values its employees, offers career growth, and provides a positive work environment.