Key Account Manager - Morgantown, WV

As a Key Account Manager at Braeburn, your primary responsibilities include educating Healthcare Professionals on Braeburn's products, ensuring they understand clinical aspects and access resources. You will achieve this by providing vital sales support while also addressing customer concerns. Success in this role involves mastering sales competencies such as business acumen and scientific knowledge. You will engage with healthcare accounts to facilitate product access and resolve reimbursement issues, contributing directly to our mission of improving care for those affected by opioid use disorder.

To qualify for the Key Account Manager position at Braeburn, candidates need at least a bachelor's degree (BS/BA), with advanced degrees being a plus. Additionally, a minimum of seven years of pharmaceutical experience is necessary, including at least three years in sales or market access within the biotech or specialty pharmaceutical sectors. Proven expertise in navigating reimbursement protocols and experience launching specialty products are also crucial qualifications for this role.

Essential skills for a Key Account Manager at Braeburn include strong accountability, business acumen, problem-solving abilities, and emotional intelligence. You should be adept at building relationships and educating healthcare providers about our products. Attention to detail and a strong work ethic are fundamental, along with a passion for improving mental health and addiction treatment. Moreover, the ability to thrive in a dynamic startup environment and work autonomously is key to success in this position.

The work environment for a Key Account Manager at Braeburn is dynamic and collaborative, emphasizing innovation and patient-centered care. Working remotely allows for flexibility while engaging with various healthcare professionals. As part of a mission-driven team, you'll have the opportunity to contribute notably toward transforming the management of opioid use disorder. The culture at Braeburn is supportive, empowering you to drive results while upholding integrity and professionalism in every interaction.

The Key Account Manager plays a vital role in Braeburn's mission by bridging the gap between our innovative treatment solutions for opioid use disorder and healthcare professionals. By educating HCPs about our products and addressing their access and reimbursement queries, you facilitate better patient outcomes. Your ability to foster strong relationships with accounts not only drives sales but also directly advocates for patients, ensuring they receive the care they need to sustain recovery.

When answering this question, highlight specific experiences that showcase your sales accomplishments and market access expertise, particularly in the specialty pharmaceuticals sector. Discuss how you've successfully navigated complex sales processes and built relationships with key healthcare stakeholders, ensuring product access and adherence to regulations.

In responding to this question, detail your strategy for engaging healthcare professionals, emphasizing the importance of understanding their needs. Discuss how you gather information about the healthcare environment, then craft tailored educational materials that align with best practices and FDA guidelines to ensure effective communication and compliance.

To answer this, share specific sales tactics you've implemented in previous roles, discussing analytical approaches you take to understand market dynamics. Emphasize the importance of adaptability and collaboration, including building strong relationships and utilizing feedback from healthcare professionals to refine your sales tactics.

When tackling this question, provide a clear example of how you’ve addressed objections in the past. Discuss your approach to actively listen to concerns, providing factual information and solutions to alleviate these issues while maintaining compliance with company policies.

Here, focus on a specific product launch experience, detailing your role, the strategies you employed, and metrics that indicate success. Explain how you collaborated with cross-functional teams to anticipate market needs, while effectively communicating product benefits to healthcare professionals.

In your answer, discuss the tools and methods you use for account management and time prioritization. Illustrate how you assess account potential and tailor your efforts accordingly, all while remaining flexible to adjust priorities based on real-time developments in the healthcare landscape.

For this question, share your insights on emerging trends such as advancements in medication technologies, the role of telehealth, and evolving reimbursement landscapes. Discuss how staying informed on these trends helps you to engage effectively with healthcare professionals and provide valuable input on patient care solutions.

Address this question by discussing your commitment to ethical practices and compliance with industry regulations. Provide examples of how you adhere to guidelines in your communications and the importance of fostering trust through transparency and integrity in all your interactions.

When answering this, share personal motivations that align with Braeburn's mission, such as the desire to improve patient care, contribute to meaningful healthcare solutions, and build relationships with providers to enhance access to cutting-edge treatments. This reflects your alignment with the company's values.

In your response, discuss methods such as attending relevant industry conferences, participating in webinars, or subscribing to healthcare news sources. Emphasize the importance of staying informed and how that knowledge translates into providing better support and education to healthcare professionals.