Learning Management System Specialist

Información de la Compañía / Company Overview

About Bridgestone 

Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a “Bridgestone West” strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.

At Bridgestone, you are always Free to Be

We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.

So, show us what you are made of, because who you are is what we need.

Responsabilidades / Responsibilities

As an LMS Specialist, you will play a crucial role in supporting and operating our Learning Management System(s) (LMS). You will coordinate the deployment of courses, work closely with the IT team and LMS vendors, and ensure the smooth functioning of our learning platforms. Your efforts will directly contribute to the success of our educational programs and the professional growth of our team members.

Daily Operations & Maintenance: Ensure the quality and integrity of LMS content, manage catalogues, version control, and archival information.

Data Integrity: Maintain data integrity rules and processes, including course descriptions, class changes, instructors, and enrollments.

Troubleshooting & Support: Provide end-user support, troubleshoot issues, and manage escalations. Identify areas for increased efficiency and enhancements.

Content Management: Develop and maintain LMS functionality, including content integrations, curriculum programs, eligibility rules, notifications, reporting, and mobile app support.

Governance & Documentation: Document standardized LMS operational processes and ensure adherence to governance models.

Reporting & Analysis: Provide detailed reports and analysis on program performance, content, and completions to support business requirements.

Course Deployment: Deploy online courses via LMS and Rustici Content Controller, ensuring technical and quality standards are met.

Collaboration: Partner with IT and LMS vendors to resolve helpdesk tickets and collaborate on migration and integration efforts.

#LI-Hybrid

Requisitos / Qualifications

Education: Bachelor’s degree in Information Technology or a related field.

Experience: 3-5 years of experience in LMS administration, learning platforms, or electronic performance tracking applications.

Lenguages: Advanced English (C1)

Skills: Strong analytical skills, excellent communication, and the ability to build cross-functional relationships.

Technical Proficiency: Experience with HR/Business technology solutions, both on-premise and cloud platforms.

                                    Knowledge of Halight LMS, Rustici Content Controller, and Workday LMS.

Certifications: Preferred certifications in Project Management and Information Technology.

Adaptability: Ability to manage multiple priorities in a continually changing business environment.

Note: All internal candidates must inform and get aproval from their direct leaders about the interest of been part of the process.

And at least 1 year in actual position (required for internal)

What we offer

At Bridgestone, what really matter is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations.

Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”. We offer you more than just competitive payment; we will provide you:

• A supportive and engaging onboarding experience to ensure a smooth transition into our team.
• The opportunity to develop and grow, through training and regular mentorship.
• Corporate Social Responsibility activities.
• A truly global, dynamic and challenging work environment.
• Agility and work/life effectiveness and your long-term well-being.
• A diverse and inclusive team.

Bridgestone is proud to be an Equal Employment Opportunity. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.