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Principal Software Engineer Full-Stack -Copper/DSL

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Job Description

Design, architect, build, and support Brightspeed’s end-to-end (E2E) system solutions for Brightspeed’s suite of telecom applications, including development of an E2E migration roadmap (with explicit processes) to support areas of order fulfillment orchestration, inventory, provisioning, and billing domains and defining Key Performance Indicators to assess the progress of system migration and testing. Utilize Java microservices to build a complete, accurate, and comprehensive software migration tool to migrate provisioning applications in a multi-cloud environment (CGP, Azure, and/or AWS). Automate information processes such as configuration item discovery, updates, and relationships in Brightspeed’s E2E systems to map software solutions and applications to business services to improve performance, scalability, and stability. Monitor Brightspeed’s E2E systems for usage trends and performance constraints, and troubleshoot and resolve conflicts between inter-system processes and platforms, including the development of change, asset, incident, and problem management procedures to support application usage and testing.  Collaborate with Brightspeed leadership and stakeholders within IT team to design an B2E software solution to support major Brightspeed initiatives addressing information governance, data migration, and risk and cybersecurity measures. Position will be headquartered in Charlotte, NC, and allows for telecommuting from various unanticipated worksites throughout the United States.

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Qualifications

Bachelor’s degree or foreign equivalent in an engineering field, plus five (5) years post-baccalaureate experience as a Technical Consultant, QA Automation Engineer, or related role in the Information Technology field. Experience must include designing and building end to end data engineering solutions; developing test automation frameworks and parameters; and using Postman, Java, JIRA, SQL, Selenium, APIGEE, and GCP.

Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

We are committed to being a leader in defining a new way to work because we recognize the changing mindset of today's workforce. We are opening a new, state-of-the-art corporate HQ in Charlotte, NC and our current priority is to make it a truly vibrant destination by hiring talent in the greater Charlotte area who are interested in a hybrid remote/office work arrangement. As always, however, we are also open to providing sensible remote options to talent outside of the Charlotte area. Why? Because our purpose is to reimagine how people work, learn, play and connect!

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. We are committed to building a team as diverse as the customers we serve.

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer.

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:  

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Average salary estimate

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What You Should Know About Principal Software Engineer Full-Stack -Copper/DSL, Brightspeed

Join Brightspeed as a Principal Software Engineer Full-Stack in Charlotte, North Carolina, and be at the forefront of revolutionizing internet access! We're on a mission to provide fast, reliable internet service across the Midwest and South, and we need someone like you to design, build, and support our end-to-end (E2E) system solutions. As the Principal Software Engineer, you'll architect and implement solutions for our telecom applications while developing a comprehensive E2E migration roadmap. Your expertise in Java microservices will be crucial as you create a migration tool for our provisioning applications across multi-cloud environments like GCP, Azure, and AWS. You'll have the opportunity to automate processes, troubleshoot performance issues, and define key performance indicators that will assess our progress. Collaborating with our IT team and leadership, you'll help in shaping software solutions that align with major Brightspeed initiatives, including data governance, migration, and security measures. We offer a flexible remote work environment, but being local to Charlotte is preferred for hybrid arrangements. Your skills and creativity will help provide the kind of customer experience that keeps us a step ahead in the industry. Ready for an exciting challenge to elevate our tech capabilities? Let’s make better connections together!

Frequently Asked Questions (FAQs) for Principal Software Engineer Full-Stack -Copper/DSL Role at Brightspeed
What are the primary responsibilities of a Principal Software Engineer Full-Stack at Brightspeed?

As a Principal Software Engineer Full-Stack at Brightspeed, you will oversee the design and development of end-to-end system solutions for our telecom applications. This includes creating migration roadmaps, automating processes, and collaborating with stakeholders to ensure solutions meet business needs. Your focus will be on utilizing Java microservices within a multi-cloud environment, monitoring performance, and troubleshooting system conflicts.

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What qualifications are needed to become a Principal Software Engineer Full-Stack at Brightspeed?

To qualify for the Principal Software Engineer Full-Stack position at Brightspeed, you should hold a bachelor’s degree in an engineering field, along with five years of experience as a Technical Consultant, QA Automation Engineer, or in a related IT role. Proficiency in building end-to-end data engineering solutions, test automation frameworks, and familiarity with tools such as Postman, JIRA, SQL, and Selenium are essential.

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What kinds of projects will the Principal Software Engineer Full-Stack work on at Brightspeed?

The Principal Software Engineer Full-Stack at Brightspeed will engage in a variety of projects, primarily focused on developing and migrating telecom applications. This may involve implementing automation for configuration management, enhancing application performance, and ensuring system stability. You will also be pivotal in creating software solutions that address data migration and cybersecurity measures.

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How does remote work function for the Principal Software Engineer Full-Stack role at Brightspeed?

Brightspeed embraces flexibility with its remote work policy. While the Principal Software Engineer Full-Stack position is based in Charlotte, you will have the option to telecommute from various locations throughout the U.S. This allows you to balance work-life effectively while contributing to our innovative environment.

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What benefits can a Principal Software Engineer Full-Stack expect at Brightspeed?

At Brightspeed, the Principal Software Engineer Full-Stack enjoys a comprehensive benefits package including competitive medical, dental, and vision insurance, a company-matched 401K plan, paid time off, and wellness programs. We also emphasize diversity, equity, and inclusion, making our workplace not only rewarding but also supportive of everyone's unique contributions.

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Common Interview Questions for Principal Software Engineer Full-Stack -Copper/DSL
Can you describe your experience with Java microservices?

When answering this question, emphasize your hands-on experience in designing and developing applications using Java microservices. Be specific about the projects you've worked on, the challenges you faced, and how you overcame them. Highlight your understanding of microservices architecture and its benefits over monolithic designs.

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What strategies do you use to monitor system performance?

Discuss the tools and techniques you implement for monitoring system performance, such as application performance monitoring tools, log analysis, and cloud services metrics. Provide examples of how you've used these strategies to optimize systems and troubleshoot issues, illustrating your proactive approach.

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What steps do you take when migrating systems in a multi-cloud environment?

Describe your process for planning and executing system migrations in a multi-cloud environment. Outline the importance of mapping applications, automating processes, and ensuring data integrity throughout the migration. Incorporate examples showcasing your success and what you learned during these transitions.

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How do you handle conflicts between inter-system processes?

Explain your methodology for conflict resolution between inter-system processes, noting specific tools or frameworks you've utilized. Talk about how communication, logging, and thorough testing can help identify and resolve these conflicts efficiently, while maintaining system integrity.

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What is your approach to designing automation frameworks?

Discuss your experience in developing automation frameworks, focusing on the tools you've used and your strategy for creating scalable, maintainable solutions. Include examples of past projects where your frameworks improved efficiency or reduced errors in the testing process.

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Can you explain your experience with data governance?

Articulate your understanding and experience with data governance, particularly in the context of IT systems and applications. Highlight any frameworks or models you have worked with, and describe how proper governance has positively impacted your teams or projects.

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What role does collaboration play in your software development process?

Collaboration is essential in software development. Share how you engage with team members, stakeholders, and clients throughout the development lifecycle. Mention any collaborative tools you appreciate and how they've increased project efficiency and effectiveness.

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How do you keep your technical skills updated?

Highlight the strategies you use to stay current, such as taking online courses, attending workshops, participating in tech communities, or following industry news. This shows your commitment to continuous learning and adaptability within the rapidly evolving technology landscape.

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Describe a challenging technical problem you have solved.

Choose a specific example where you faced a significant technical challenge. Discuss the situation, your approach to figuring it out, and the outcome. This demonstrates your problem-solving abilities and capacity to work effectively under pressure.

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How would you contribute to a diverse team at Brightspeed?

Articulate your understanding of the importance of diversity, equity, and inclusion. Share experiences where you have supported diverse perspectives and enhanced team dynamics. Illustrate how you would actively promote an inclusive environment at Brightspeed.

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Building a future where more communities can benefit from a more connected life. "Internet Equals Opportunity." We’re Brightspeed, a brand-new internet provider on a mission to bring more connectivity to America. We believe where you choose to ca...

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Full-time, hybrid
DATE POSTED
April 2, 2025

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