Office Administrator - Temporary

As an Office Administrator at Caliber Collision, your responsibilities include managing payroll and HR-related tasks, maintaining Accounts Payable and Receivable, and providing training and resources to the front office staff. Your role is pivotal in ensuring compliance with company procedures while delivering exceptional customer service.

Caliber Collision requires candidates for the Office Administrator role to have at least 2 years of experience in a customer-facing capacity and preferably 1 year of experience in Accounts Payable, Accounts Receivable, and Payroll. A valid driver’s license is also necessary.

Caliber Collision supports its Office Administrators through a comprehensive benefits package that starts from day one, including medical, dental, and vision coverage, as well as paid vacation and holidays. Furthermore, we emphasize professional development and offer career advancement opportunities within the company.

Key skills for the Office Administrator role at Caliber Collision include effective verbal and written communication, proficiency with Microsoft Office Suite, and the ability to adapt to fast-paced environments while providing excellent customer service to both internal and external clients.

The work environment for an Office Administrator at Caliber Collision is vibrant and fast-paced, providing a stimulating atmosphere where you'll interact with diverse team members and customers. You’ll gain valuable experience in a supportive setting that values growth and customer satisfaction.

Certainly! In my previous roles, I've managed accounts payable and receivable by tracking invoices, ensuring timely payments, and maintaining accurate records. I've utilized software tools to streamline these processes, ensuring my adherence to company standards.

I prioritize tasks based on urgency and impact. I typically use tools like to-do lists or digital project managers to keep track of deadlines and ensure nothing falls through the cracks, adapting quickly as new tasks arise.

I approach difficult customers with empathy and patience. Listening to their concerns, validating their feelings, and working collaboratively to find a solution is key. I believe that every interaction is an opportunity to turn a negative experience into a positive one.

I ensure compliance by familiarizing myself with the company’s standard operating procedures and regularly monitoring processes. I would also provide training to teammates and conduct audits when necessary to uphold company standards.

I'm proficient in various software systems, including the Microsoft Office Suite, QuickBooks for accounting, and customer relationship management tools that enhance operational efficiency. I'm also adaptable and willing to learn new systems quickly.

During busy times, I assess which tasks are most pressing and tackle them one at a time. Effective communication is crucial, so I keep my team updated on my progress and ask for support if needed to meet our goals.

In my last position, I identified inefficiencies in our payroll processing and implemented a new software solution that reduced processing time significantly. This not only sped up the payroll cycle but also minimized errors and improved employee satisfaction.

I believe in a hands-on approach to training, integrating shadowing, demonstrations, and practical exercises to ensure new team members feel confident. I also provide ongoing feedback and encourage questions to create an open learning environment.

Teamwork is essential in my role as it fosters collaboration and helps achieve common goals. By working closely with various departments, I ensure seamless processes and deliver excellent service to customers and colleagues alike.

I am drawn to Caliber Collision because of its commitment to providing exceptional customer service and promoting from within. I admire the company’s values and would love to be part of a team that genuinely cares about its employees and customers.