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Senior Director, Engineering PMO

Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value.

This is a remote-based position that can be located anywhere in the United States or Canada.

Calix is seeking a highly experienced Senior Director to lead the Products Organization’s Program Management Office (PMO), overseeing Technical Program Managers (TPMs), Release Management, and Portfolio Managers. This leader will drive the successful execution of critical, cross-functional programs and ensure the seamless delivery of products and services for broad technology markets including Cloud services, network routers, home gateways and fiber-based optical equipment. The Senior Director will be responsible for establishing robust processes, driving program execution, and aligning business and technical teams to deliver against the company’s strategic goals.

Key Responsibilities

1. Leadership & Team Development:

• Lead and inspire a team of Technical Program Managers, Release Managers, and Portfolio Managers to foster a culture of collaboration, technical excellence, and accountability.

• Hire, mentor, and develop program management talent, ensuring alignment with business and engineering needs.

• Implement best practices for cross-functional team management, stakeholder engagement, and agile methodologies.

2. Program & Portfolio Management:

• Oversee large-scale, highly complex technical programs spanning cloud software, networking hardware, and embedded systems.

• Establish PMO governance frameworks, ensuring consistency in program execution, risk management, and resource planning.

• Drive cross-functional program delivery, integrating software development, hardware engineering, cloud operations, and QA/testing teams.

3. Release Management Oversight:

• Lead end-to-end release management, ensuring the efficient rollout of cloud-based software, firmware, and network hardware.

• Collaborate with engineering, DevOps, product management, and quality assurance teams to establish CI/CD pipelines, release gates, and rollback mechanisms.

• Define automated testing strategies, blue-green deployments, and versioning methodologies for seamless software and hardware updates.

4. Strategic Alignment & Execution:

• Partner with CTO, CPO, and other senior leaders to align the program portfolio with business objectives and technology roadmaps.

• Drive execution of cloud migration initiatives, SD-WAN solutions, fiber-to-the-home (FTTH) deployments, and network infrastructure scaling.

• Establish a data-driven approach to track program milestones, dependencies, and KPIs.

5. Cloud & Networking Expertise:

• Ensure program alignment with cloud-native architectures, microservices, containerization (Docker/Kubernetes), and API-driven integrations.

• Oversee programs involving hybrid/multi-cloud deployments (AWS, Google Cloud, Azure), ensuring security, scalability, and cost optimization.

• Drive the implementation of software-defined networking (SDN), network function virtualization (NFV), and edge computing solutions.

• Work closely with network engineering teams to ensure seamless integration between cloud services, networking hardware, and customer-facing platforms.

6. Risk & Issue Management:

• Establish automated monitoring, anomaly detection, and incident management processes for tracking risks across programs and releases.

• Implement robust failure recovery strategies, security best practices, and regulatory compliance frameworks (SOC2, NIST, ISO 27001).

• Facilitate technical post-mortems and implement continuous improvement processes to enhance program reliability and execution.

7. Budget & Resource Management:

• Manage a multimillion-dollar portfolio across programs, ensuring optimal resource allocation and cost efficiency.

• Develop data-driven forecasting models for program staffing, hardware procurement, and cloud infrastructure scaling.

8. Metrics & Reporting:

• Develop real-time dashboards and AI-driven analytics to track release schedules, software quality, and operational performance.

• Provide executive-level reporting on program progress, risk factors, and business impact.

Technical Qualifications

Required:

  • Education: Bachelor’s or Master’s degree in engineering, Computer Science, Business, or a related field. Master’s degree or MBA preferred.

  • 15+ years of experience in technical program management with at least 5-10 years in senior leadership roles in networking and cloud technology sectors.

  • Industry Expertise: Deep experience in high-tech networking, cloud infrastructure, or related industries. Strong knowledge of networking technologies, cloud platforms (e.g., AWS, Google Cloud, Azure), and large-scale software releases.

  • Strong background in cloud-native architectures using AWS, Google Cloud, or Azure.

  • Expertise in DevOps, CI/CD pipelines, and automation tools (Jenkins, GitLab CI, ArgoCD, Spinnaker, Terraform, Ansible).

  • Experience with Kubernetes, Docker, Helm, and cloud orchestration frameworks.

  • Proficiency in SDN, NFV, and cloud-based network security models (zero-trust, SASE).

  • Familiarity with Agile (Scrum/Kanban/SAFe) and software development lifecycle methodologies.

  • Technical Leadership: Strong background in managing technical programs with expertise in Agile, DevOps, and SDLC. Proven track record of leading release management functions in a fast-paced, technology-driven environment.

  • Communication & Stakeholder Engagement: Excellent communication, interpersonal, and presentation skills. Ability to manage relationships with executives, engineers, and cross-functional teams.

  • Problem-Solving & Decision-Making: Strong analytical and problem-solving skills, with the ability to resolve complex challenges and make strategic decisions quickly.

  • Preferred:

  • • Experience with AI/ML-driven network optimization and predictive analytics for cloud operations.

  • • Familiarity with observability tools (Prometheus, Grafana, Datadog, ELK stack) for real-time monitoring of networks and cloud environments.

  • • Knowledge of IoT and smart home networking protocols (Zigbee, Matter, MQTT).

  • • Understanding of regulatory compliance frameworks (FCC, GDPR, HIPAA, FedRAMP).

  • • Certifications: PMP, PgMP, SAFe Agilist, AWS Certified Solutions Architect, Google Cloud Professional Cloud Architect.

#LI-Remote

Compensation will vary based on geographical location (see below) within the United States. Individual pay is determined by the candidate's location of residence and multiple factors, including job-related skills, experience, and education.

For more information on our benefits click here.

There are different ranges applied to specific locations. The average base pay range (or OTE range for sales) in the U.S. for the position is listed below.

San Francisco Bay Area Only:

234,600.00 - 399,100.00 USD Annual

All Other Locations:

204,000.00 - 347,000.00 USD Annual

Average salary estimate

$301550 / YEARLY (est.)
min
max
$204000K
$399100K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Director, Engineering PMO, Calix

Calix is excited to welcome a dynamic Senior Director, Engineering PMO to our innovative team! This pivotal role offers the perfect opportunity for experienced leaders who are ready to shape the future of program management for our products organization. In this remote-based position, you’ll steer a talented crew of Technical Program Managers, Release Managers, and Portfolio Managers, motivating them towards success while managing critical cross-functional programs. You'll be involved in diverse technology sectors, from cloud services to networking hardware, ensuring seamless product and service delivery. As a Senior Director, you will establish vital processes, triumph through program execution, and work closely with our CTO and senior leadership to align technical initiatives with business goals. Your extensive background in networking and cloud will be essential as you oversee large-scale programs, implement best practices, and enhance our release strategies. If you are someone with a passion for technical leadership and a knack for stakeholder engagement, Calix provides a unique platform for you to showcase your skills and drive impactful results. Join us as we simplify communications for our subscribers and innovate within the technology landscape. Your journey starts here!

Frequently Asked Questions (FAQs) for Senior Director, Engineering PMO Role at Calix
What are the main responsibilities of the Senior Director, Engineering PMO at Calix?

The Senior Director, Engineering PMO at Calix is primarily responsible for overseeing the Program Management Office, which includes managing Technical Program Managers, Release Management, and Portfolio Management. Their main duties encompass leading large-scale technical programs, establishing PMO governance frameworks, driving execution of cloud migration initiatives, and partnering with senior leadership to align projects with the company's strategic goals.

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What qualifications are required for the Senior Director, Engineering PMO role at Calix?

To be a successful candidate for the Senior Director, Engineering PMO position at Calix, individuals should possess a Bachelor’s or Master’s degree in engineering, Computer Science, or related fields. Moreover, having 15+ years of experience in technical program management, with a focus on networking and cloud technology sectors, is essential. Additionally, expertise in DevOps, CI/CD pipelines, and strong communication skills are crucial.

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How does the Senior Director, Engineering PMO contribute to team development at Calix?

The Senior Director, Engineering PMO plays a key role in team development by leading and inspiring a team of program managers. This involves mentoring and cultivating talent to ensure alignment with business and engineering needs while integrating best practices for stakeholder engagement and agile methodologies. Fostering a collaborative culture is critical in this leadership role at Calix.

Join Rise to see the full answer
What involves risk and issue management in the Senior Director, Engineering PMO position at Calix?

In the Senior Director, Engineering PMO position at Calix, risk and issue management entails establishing automated monitoring and incident management processes. It also involves implementing robust failure recovery strategies, ensuring compliance with regulatory standards, and facilitating technical post-mortems to drive continuous improvement for program reliability.

Join Rise to see the full answer
What type of budget and resource management does the Senior Director, Engineering PMO handle at Calix?

The Senior Director, Engineering PMO is responsible for managing a multimillion-dollar portfolio across various programs at Calix. This includes optimal resource allocation, cost efficiency, and developing data-driven forecasting models for staffing and hardware procurement, ensuring that project goals are met effectively.

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Common Interview Questions for Senior Director, Engineering PMO
Can you describe your experience with cloud-native architectures as a Senior Director?

Absolutely! In previous roles, I have successfully led programs that involved cloud-native architectures, focusing on microservices deployment and container orchestration using technologies like Docker and Kubernetes. I believe it's essential to understand how these architectures can enhance scalability and optimize resource use, and I am excited to bring this expertise to the Senior Director, Engineering PMO role at Calix.

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What strategies do you use to manage large-scale technical programs?

When managing large-scale programs, I employ a strategic approach that focuses on establishing clear governance frameworks and communication protocols. By integrating cross-functional teams and fostering collaboration, I ensure that stakeholders remain aligned on objectives while continuously tracking milestones and KPIs to adapt to any challenges that arise during execution.

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How do you foster a culture of collaboration within your teams?

Fostering a culture of collaboration starts with open communication and inclusivity. I emphasize the importance of transparency in decision-making processes, encouraging team members to share their perspectives and ideas. Regular check-ins and team-building activities also contribute towards creating a positive environment that motivates and engages individuals.

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Describe your approach to risk management in program delivery.

My approach to risk management involves proactive identification and assessment of potential risks at the initial stages of a program. I implement automated monitoring systems to track risk indicators continuously and establish response strategies. Additionally, learning from past programs helps in creating robust processes for mitigating risks effectively.

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What tools do you use for managing release strategies in cloud software?

I have extensive experience using tools like Jenkins, GitLab CI, and Terraform to manage release strategies effectively. These tools support CI/CD pipelines that are crucial for automated testing and deployment, ensuring that we can rollout updates with minimal disruption while maintaining software quality throughout.

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How do you ensure alignment with senior leadership regarding program initiatives?

To ensure alignment with senior leadership on program initiatives, I prioritize regular communication and reporting. By presenting detailed metrics on project progress, challenges, and potential adjustments, I can facilitate informed discussions that align program direction with overall business strategy.

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Give an example of how you've utilized analytics in program management.

I once implemented real-time dashboards that provided insights into program performance and operational metrics. Utilizing AI-driven analytics, we identified inefficiencies and bottlenecks that allowed us to pivot our strategies quickly, resulting in improved timelines and resource allocation across multiple initiatives.

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What strategies would you implement for team development in a technical environment?

In a technical environment, strategies for team development include ongoing training and mentorship programs. I encourage cross-training so team members can share skills, host regular technical workshops, and promote certifications to build expertise within the team. This not only enhances individual performance but fosters collaboration and problem-solving.

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How do you maintain compliance with regulations in program management?

Maintaining compliance with regulations involves integrating compliance checks throughout the program lifecycle. I ensure that all teams are trained on compliance standards, implement regular audits, and maintain thorough documentation of our processes to ensure adherence to frameworks like SOC2 and ISO 27001.

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What experience do you have managing budgets in a technical program management context?

I have managed extensive budgets within technical program management contexts by implementing stringent budget tracking and forecasting models. By analyzing past expenditures and resource allocation, I can ensure optimal use of financial resources while advocating for necessary adjustments, balancing quality and budget constraints effectively.

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To enable CSPs of all sizes to simplify, excite and grow.

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Full-time, remote
DATE POSTED
March 30, 2025

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