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Documentation Specialist

About the Role

Canon USA in Burlington, NJ is seeking a Documentation Specialist (Specialist, Documentation). Overall knowledge of the sales process and the departments within Canon USA. Responsibilities of this position include communication with sales personnel, internal departments, legal counsel and external customers regarding the terms and conditions of Canon USA Agreements.   This position is full time and offers a hybrid work schedule requiring you to be in the office Monday, Tuesday and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days).  Note that work schedules and office reporting requirements may change from time to time based on business needs.

Your Impact

- Interacts with sales personnel, legal counsel and outside customers to discuss terms and conditions of Canon USA Agreements - Main point of contact for Canon USA Sales Force for document requests - Organizes and manages documents requests until completion - Reviews all documents for business related risk - Reviews Customer Purchase Orders and Customer Contracts - Reviews modifications to any Canon USA documents - Reviews Business Services addendum requests and contracts - Works with Sales Force to explain Company position - Drafts document addendums to contracts and Canon USA agreements based on guidelines and legal counsel input - Drafts sales agreements between external customers and Canon USA - Facilitates calls with internal and external customers for contract negotiations

About You: The Skills & Expertise You Bring

- Bachelor's degree in a relevant field (English or Paralegal) or equivalent experience required, plus 3 to 5 years of related experience - Effective communication with all internal and external customers - Efficiency in completion of tasks and assignments - Follow policies and guidelines - Detail Oriented, articulate and well-organized. Effective verbal and written communication skills and the ability to work with all levels within the company - Strong communication and follow-up skills - Project Management skills - plan, organize and prioritize projects - Establish and maintain solid relations with team members and internal customers - Strong decision making and interpersonal skills working in a fast paced environment - Ability to meet strict deadlines and work effectively under pressure - Troubleshooting skills - Microsoft Office background and prior Oracle experience   We are providing the anticipated salary range for this role: $54,460 - $81,550 annually

Company Overview

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.

Who We Are

Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

You’ll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

-Employee referral bonus -Employee discounts -“Dress for Your Day” attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can’t get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers’ site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon. #CUSA

Workstyle Description

Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.

Posting Tags

#PM19 #LI-AV1 #LI-HYBRID #ID22

Average salary estimate

$68005 / YEARLY (est.)
min
max
$54460K
$81550K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Documentation Specialist, Canon U.S.A., Inc.

Join us at Canon USA in Burlington, NJ, as a Documentation Specialist, where your contributions will make a significant impact! In this role, you'll collaborate with sales personnel, legal counsel, and customers to navigate the terms and conditions of Canon USA agreements. Your primary responsibility will be managing document requests from the sales team and ensuring they are completed efficiently and accurately. You’ll review customer purchase orders, contracts, and business service addendums, playing a crucial role in mitigating business-related risks. Providing effective communication, you'll draft document addendums and sales agreements based on established guidelines while facilitating contract negotiations. Your organizational prowess and attention to detail will shine as you maintain solid relationships with internal and external stakeholders. With a full-time position that offers a hybrid work schedule, you’ll work in the office three days a week and have the flexibility to work from home the rest of the time. To thrive in this fast-paced environment, you should have a bachelor's degree or equivalent experience, along with 3 to 5 years of related experience, especially in communication and project management. If you're looking for a career where innovation meets social responsibility, apply today and discover what it means to lead in the digital imaging space with Canon USA!

Frequently Asked Questions (FAQs) for Documentation Specialist Role at Canon U.S.A., Inc.
What responsibilities does a Documentation Specialist at Canon USA hold?

A Documentation Specialist at Canon USA is responsible for managing document requests, reviewing purchase orders and contracts, and ensuring adherence to business guidelines. They serve as the primary contact for the sales team regarding document needs and facilitate contract negotiations with both internal and external customers.

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What qualifications are required for the Documentation Specialist position at Canon USA?

To qualify for the Documentation Specialist role at Canon USA, candidates should have a bachelor's degree in a relevant field such as English or Paralegal, or equivalent experience, combined with 3 to 5 years of related experience. Strong communication, project management, and organizational skills are essential.

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What is the work environment like for a Documentation Specialist at Canon USA?

The work environment for a Documentation Specialist at Canon USA is hybrid, allowing you to work in the office three days a week and offering flexibility for remote work on other days. This setup fosters both collaboration and independence, adapting to the evolving needs of the business.

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What skills are essential for success as a Documentation Specialist at Canon USA?

Success as a Documentation Specialist at Canon USA requires effective communication skills, attention to detail, and the ability to manage multiple projects under strict deadlines. Proficiency in Microsoft Office and experience with Oracle systems are also beneficial.

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How does Canon USA support its employees in the Documentation Specialist role?

Canon USA supports its employees through competitive compensation, a comprehensive benefits package, and programs that encourage community involvement. They emphasize innovation and collaboration, providing a stimulating environment where talent can flourish.

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Common Interview Questions for Documentation Specialist
Can you describe your experience with managing document requests?

When answering this question, provide specific examples of your past roles where you handled document requests, highlighting your organization skills and the strategies you used to ensure timely completion.

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How do you prioritize tasks when facing tight deadlines?

Discuss your approach to task management, such as creating to-do lists or utilizing project management tools. Provide examples of past experiences where you successfully met deadlines despite competing priorities.

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What strategies do you use when drafting agreements or contracts?

Share your methodology for drafting agreements, including your communication with stakeholders and adherence to legal guidelines. Offer a specific instance where a well-drafted document helped conclude a negotiation positively.

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How do you handle disagreements with clients or internal teams?

Demonstrate your conflict resolution skills by describing a situation where you navigated a disagreement, emphasizing effective communication and collaborative problem-solving.

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What role does attention to detail play in your work?

Convey the importance of attention to detail in ensuring compliance and minimizing risks. Provide an example from your previous work where your careful review prevented potential issues.

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How familiar are you with legal terms used in contracts?

Discuss your familiarity with legal terminology and how you've applied it in your previous roles. Mention any relevant courses or experiences that have enhanced your understanding.

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Can you provide an example of a successful project you managed?

Detail a project that showcases your project management skills, outlining your role, the objectives, and how your leadership contributed to its success.

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What tools do you use for document management?

Identify specific tools or software you have used in previous roles for document management, explaining how they enhanced your efficiency in handling tasks.

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How do you stay organized in your work?

Describe your personal organization strategies, whether through digital tools like spreadsheets or traditional methods like planners, and illustrate their effectiveness with examples.

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Why are you interested in working as a Documentation Specialist at Canon USA?

Share your admiration for Canon as a leader in digital imaging and how their values align with your career aspirations. Discuss your eagerness to contribute to their mission of innovation and community impact.

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MATCH
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FUNDING
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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 3, 2025

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