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Strategic Account Executive - job 1 of 2

Company Description

Join the team redefining how the world experiences design.

 

Hello, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

 

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

 

We are open to hiring this role if you reside in New York, New Jersey, or Connecticut.

 

About the Team

Our Sales and Success team support Canva Enterprise, with the mission to empower every organisation to design. Canva Enterprise lets organisations consolidate design, content production, and collaboration tools under one secure and centralised account. From whiteboards to docs, to presentations and our AI platform magic Studio, our Sales team work with all departments empowering them to create and collaborate at scale.

 

About the Role

Our team consists of experienced Account Executives who have a passion for building relationships with customers who love our product.

 

Our Account Executives work closely with our customers to understand their goals and provide tailored solutions to meet their needs. Whether it's creating eye-catching pitch decks for their sales teams, designing creative marketing materials at scale, or ensuring everyone is on-brand, our team has the expertise to help our customers in all departments succeed.

We're teaming up with colleagues across the board - from Product to Marketing - all supporting our sales team. As we branch out into new markets and develop fresh Enterprise solutions, we're crafting something truly unique. Together, we're redesigning work.

 

What you’ll do

  • Account Planning: You will lead with a data-driven approach to identify and reach out to potential customers who are likely to benefit from Canva's products. Analyze market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities.
  • Managing Pipeline + Revenue Growth: You will manage pipeline, revenue forecasts, sales activity using Salesforce for maximum efficiency and visibility
  • Customer Centric: You will leverage compelling storytelling and vision transfer, presented through a creative lens, to guide customers on a journey that feels personalized and right for them.
  • Be a product expert: Exhibit a deep love for Canva’s product and an ability to sell creative solutions that address customers’ unique problems. You will gather customer feedback and convey market needs to inform the Product roadmap and provide insights that strengthen our value proposition and enhance the customer experience
  • Foster long-term relationships: Recognize the value of building long-term relationships and strive to create lasting partnerships both with customers and internal cross functional teams (Product, Eng, Post-Sales, Customer Success).
  • Bring chaos to clarity: Simplifying complex situations into digestible customer-ready stories and materials using Canva’s worksuite (presentations, doc etc.)

 

What we're looking for

  • 8+ years of full cycle selling experience working with a range of customers, from medium-sized businesses to large corporations. For our Strategic role, we are looking for people with experience with large named accounts ideally on a global scale ideally within a technology company, demonstrating a history of top performance.
  • You have proven success managing a full sales cycle, including prospecting with a focus on new logo attainment.
  • You’re a pro at navigating complexity by understanding and addressing complex business challenges, crafting solutions .
  • You've got a talent for creating detailed plans that cover all the bases within intricate organizations.
  • You've got the skills to captivate an audience, especially during face-to-face meetings with multiple key players.
  • You've got a track record of leading successful (and complex) negotiations.
  • You're comfortable navigating uncertainty and can keep up in a fast-paced environment.

Job Description

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

  • Equity packages - we want our success to be yours too
  • Health benefits plans to support you and your wellbeing
  • 401(k) retirement plan with company contribution
  • Inclusive parental leave policy that supports all parents & carers
  • An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
  • Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

 

Check out lifeatcanva.com for more info.

 

At Canva we value fairness, and we strive to provide competitive, market-informed compensation whilst ensuring internal equity within the team in each region. We make hiring decisions based on your skills, experience and our overall assessment of what we observed and learnt in the hiring process. The target salary range for this position is $269k to $411k. When calculating offers, we make salary decisions based on market data and candidates' skills and experience.

 

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.

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Average salary estimate

$340000 / YEARLY (est.)
min
max
$269000K
$411000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Strategic Account Executive , Canva

As a Strategic Account Executive at Canva, located in the vibrant city of New York, NY, you’ll find yourself in an exciting and dynamic role with a team dedicated to transforming how organizations experience design. We know that job hunting can be overwhelming, so let’s get right into what makes this opportunity special. At the heart of our Sales and Success team is a passion for empowering businesses with Canva Enterprise, where we help them consolidate their design needs under one secure account. Your mission? To build long-lasting relationships with our customers who value our product and guide them in achieving their goals. You’ll master the art of account planning through a data-driven approach, manage sales pipelines using Salesforce, and create personalized solutions that resonate with clients. Your role will not only require you to be a product expert, but also to simplify complex challenges into actionable insights. The environment here is fast-paced, collaborative, and all about innovation, as you're not just working in sales - you're redesigning work for the future! We’re searching for someone with a solid eight plus years of full-cycle selling experience, particularly those who have successfully navigated complex business landscapes and are adept at negotiations. At Canva, we’re not just achieving goals; we’re creating moments of magic throughout your work life. Plus, our generous benefits such as equity packages, health plans, and flexible leave ensure your well-being. So, if you’re ready to craft extraordinary customer experiences while growing both personally and professionally, then Canva is the place for you!

Frequently Asked Questions (FAQs) for Strategic Account Executive Role at Canva
What are the primary responsibilities of a Strategic Account Executive at Canva?

A Strategic Account Executive at Canva is responsible for leading account planning, managing pipelines, and driving revenue growth by leveraging data to identify potential customers. This role also involves fostering long-term relationships with clients and collaborating with various internal teams, ensuring that customer needs are understood and met through tailored solutions.

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What qualifications do I need to apply for the Strategic Account Executive position at Canva?

To apply for the Strategic Account Executive position at Canva, candidates should have at least 8+ years of full-cycle selling experience. Ideal candidates demonstrate a successful track record with large named accounts, particularly in technology sectors, and are skilled at navigating complex business challenges while crafting effective solutions for clients.

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How does Canva support its Strategic Account Executives in their roles?

Canva supports its Strategic Account Executives through diverse resources, including comprehensive training on product knowledge, access to cross-functional teams, and tools like Salesforce for sales activity management. Additionally, employees enjoy benefits that promote well-being and professional growth, fostering an environment conducive to success.

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What is the work culture like for Strategic Account Executives at Canva?

The work culture for Strategic Account Executives at Canva is vibrant, collaborative, and focused on innovation. Employees are encouraged to share ideas, work across departments, and enjoy moments of connectivity while pursuing ambitious goals. The atmosphere is designed to foster creativity and adaptability in a dynamic fast-paced environment.

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What is the target salary range for a Strategic Account Executive at Canva?

The target salary range for a Strategic Account Executive at Canva is between $269k to $411k, determined based on market data, skills, and experience. Canva strives to ensure competitive compensation aligned with internal equity to attract and retain top talent.

Join Rise to see the full answer
Common Interview Questions for Strategic Account Executive
Can you explain your approach to managing a full sales cycle?

When answering this question, highlight your methodical approach to managing prospects from initial contact to closing. Discuss the importance of research, relationship building, and consistent follow-ups, as well as how you utilize CRM tools for tracking engagement and opportunities.

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How do you prioritize customer needs when presenting solutions?

In your response, emphasize the significance of active listening and asking insightful questions to understand client needs deeply. Discuss how you align your solutions with their specific goals, showcasing your commitment to delivering value and fostering long-term relationships.

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What strategies do you use for prospecting potential clients?

Outline your multi-channel approach to prospecting. Discuss using social media, networking events, and industry research to identify leads, and how you tailor your outreach strategy based on the insights gathered about each prospect.

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How do you handle objections during the sales process?

Addressing objections is key in sales. Emphasize your technique of remaining calm and empathetic, actively listening to the concerns of your prospects, and providing informed responses that turn objections into opportunities for further discussion.

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Tell us about a time you successfully closed a significant deal.

Use a STAR (Situation, Task, Action, Result) format to detail the challenging situation, your role in navigating it, the actions you took to overcome obstacles, and the positive outcome of your efforts, underlining the skills you leveraged to achieve this success.

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What makes you passionate about Canva's products?

Reflect on your genuine enthusiasm for Canva products, mentioning any personal experiences or examples that illustrate your connection to the platform. Highlight how this passion translates into your advocacy and sales efforts when engaging with customers.

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How do you manage relationships with existing clients?

Discuss your proactive approach in nurturing client relationships, including regular check-ins, providing valuable resources, and seeking feedback to enhance their experience with your solutions. Share examples of how this has led to upselling or renewal opportunities.

Join Rise to see the full answer
Describe how you stay organized while managing multiple accounts.

Highlight your time-management skills and organizational strategies, such as using tools like calendars, task lists, or project management software. Emphasize how these practices help you keep track of important deadlines and client communications.

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How do you collaborate with cross-functional teams?

Explain how teamwork is essential in achieving sales goals and how you’ve effectively communicated with product, marketing, and customer success teams in your previous roles. Share specific examples of successful collaborations that resulted in better client outcomes.

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What metrics do you use to measure your success as a Strategic Account Executive?

Cover key performance indicators you track, such as revenue growth, conversion rates, customer retention rates, and client satisfaction scores. Stress the importance of data in guiding your strategies and improving your sales methods over time.

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Canva is revolutionizing the design process around the world. The company provides a user-friendly online platform that enables anyone to produce stunning, professional designs - granting them easy access to the realm of visual communication.

304 jobs
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BADGES
Badge Bipoc LedBadge Women LedBadge ChangemakerBadge Future MakerBadge InnovatorBadge Future UnicornBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Passion for Exploration
Dare to be Different
Empathetic
Growth & Learning
BENEFITS & PERKS
Paid Holidays
Medical Insurance
Equity
401K Matching
Learning & Development
Social Gatherings
Flex-Friendly
Maternity Leave
Paternity Leave
Sabbatical
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 10, 2025

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