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Tech Purchasing & Serv Agent

This position is responsible for executing procurement of materials and services needed for operations to support the vessels and maximize guest experience.

Essential Functions:

  • Issue and revise purchase orders for approved service, repair, and material requisitions created in Infoship by the Ships' management
  • Source items from suppliers by researching and identifying supply options
  • Coordinate logistics of the material or parts for repair up to their final destination
  • Provide follow up and expediting as needed to ensure arrival of supplies at final destination
  • Maintain proper back up documentation in the purchase orders file
  • Develop and maintain regular progress reports on all initiatives
  • Follow the prescribed guidelines and procedures on Technical Purchasing defined in the Purchasing Manual
  • Responsible for reporting information related to environmental releases or inadequate performance of environmental pollution protection equipment, system casualties resulting in internal spills, excessive waste development and leaking equipment with oil-to-sea interfaces.
  • Perform other job-related functions as assigned

Qualifications:

  • Associate’s degree in Technical education or background in technical trading field, preferred
  • 1 year of technical purchasing experience, preferred. Business or technical purchasing experience

Knowledge, Skills & Abilities:

  • Communication skills and customer's-oriented attitude
  • Ability to work as a team member
  • Good knowledge of English language      

Physical Demands:  Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. 

Travel: Less than 25% with shipboard travel likely

Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. 

 

This position is classified as “remote.”  As a remote role, it allows employees to work full-time from their home. It may also require regular travel to Carnival headquarters in Miami, FL for in-office collaboration.  Sourcing of candidates is primarily done in Carnival’s remote hubs of Orlando, Tampa, Atlanta, Houston, and Dallas.  If the search is extended past those areas, candidates must be located in one of the following U.S. states:  FL, GA, TX and NC 

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.   

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: 

  • Health Benefits: 
    • Cost-effective medical, dental and vision plans 
    • Employee Assistance Program and other mental health resources 
    • Additional programs include company paid term life insurance and disability coverage  
  • Financial Benefits: 
    • 401(k) plan that includes a company match 
    • Employee Stock Purchase plan 
  • Paid Time Off 
    • Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.  
    • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure. 
    • Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.   
  • Other Benefits 
    • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends 
    • Personal and professional learning and development resources including tuition reimbursement  

 

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What You Should Know About Tech Purchasing & Serv Agent, Carnival Corporation & plc

Carnival is thrilled to invite applications for the Tech Purchasing & Serv Agent position in sunny Miami, Florida! In this dynamic role, you'll play a pivotal part in ensuring our vessels are well-equipped with all necessary materials and services to enhance our guests’ unforgettable experiences. Your primary responsibilities will include issuing and revising purchase orders for approved requisitions created by our Ships’ management, and sourcing items from suppliers while navigating through various supply options. You’ll also coordinate logistics to ensure timely delivery and maintain all necessary documentation for purchase orders. If you are someone who thrives on reports and progress updates, you will enjoy developing regular reports on all initiatives. We seek individuals with excellent communication skills and a customer-oriented attitude as collaboration is essential when working with our diverse team. If you have a technical background, coupled with a year of experience in technical purchasing, you'll fit right in! At Carnival, we understand the value of a work-life balance, which is why this full-time position allows for remote work but does require occasional travel to our charming headquarters in Miami. Join us at Carnival where the rewards go beyond just salary, to include comprehensive health benefits, a solid 401(k) plan, generous paid time off, and many exciting employee perks, including stand-by cruises. This could be your chance to cruise into a fulfilling career with us.

Frequently Asked Questions (FAQs) for Tech Purchasing & Serv Agent Role at Carnival Corporation & plc
What are the main responsibilities of a Tech Purchasing & Serv Agent at Carnival?

As a Tech Purchasing & Serv Agent at Carnival, you'll be responsible for issuing and revising purchase orders for materials and services that support our vessels. Your role includes sourcing items from suppliers, coordinating logistics for deliveries, maintaining documentation, and developing progress reports for ongoing initiatives. You'll ensure everything runs smoothly to maximize guest experience aboard our ships.

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What qualifications do I need to become a Tech Purchasing & Serv Agent at Carnival?

To be considered for the Tech Purchasing & Serv Agent position at Carnival, you should ideally have an Associate's degree in a technical field or equivalent experience in technical trading. At least one year of experience in technical purchasing or a similar role is preferred. Strong communication skills and a team-oriented approach are also essential.

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Is remote work available for the Tech Purchasing & Serv Agent position at Carnival?

Yes! The Tech Purchasing & Serv Agent role at Carnival is classified as remote, allowing you to work full-time from home. However, you may need to travel occasionally to our headquarters in Miami for in-office collaboration, which adds to the flexibility and work-life balance that we value deeply at Carnival.

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What benefits does Carnival offer to Tech Purchasing & Serv Agents?

Carnival offers a comprehensive rewards package for Tech Purchasing & Serv Agents, including cost-effective health insurance, a robust 401(k) plan with matching, paid time off, and holidays. Employees also benefit from personal and professional development resources and opportunities for complimentary stand-by cruises, adding a fun touch to your employment experience.

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What skills are essential for succeeding as a Tech Purchasing & Serv Agent at Carnival?

To thrive as a Tech Purchasing & Serv Agent at Carnival, you'll need excellent communication skills, a customer-oriented mindset, and the ability to work collaboratively within a team. Knowledge of procurement processes and logistics coordination will be critical, along with attention to detail when maintaining purchase order documentation.

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Common Interview Questions for Tech Purchasing & Serv Agent
Can you explain your experience with procurement processes relevant to the Tech Purchasing & Serv Agent position?

When responding, highlight any specific procurement roles you've held and detail the processes you've managed, such as issuing purchase orders or sourcing suppliers. Discuss any software tools you've utilized, like Infoship, and how they aided your efficiency in the role.

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How do you prioritize competing demands or tight deadlines in a procurement role?

A good way to answer is by giving examples from past experiences where you had multiple tasks with similar deadlines. Discuss techniques such as prioritizing by urgency, leveraging technology for reminders, or open communication with team members to manage expectations.

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What strategies do you use for sourcing reliable suppliers?

When answering, emphasize your research techniques, such as using supplier databases, industry connections, or previous experience that led to successful vendor relationships. Highlight the importance of assessing quality and reliability alongside cost metrics.

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Describe a time when you faced a challenge in procurement and how you resolved it.

Share a specific instance where you encountered challenges such as delayed shipments or budget constraints. Focus on your problem-solving skills, how you communicated with stakeholders, and the proactive steps you took to mitigate the issue.

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How do you ensure compliance with purchasing policies and guidelines?

Discuss the importance of familiarizing yourself with the Purchasing Manual and any experience you have adhering to compliance measures. You might also talk about checks and documentation systems you implemented to keep track of compliance.

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How do you maintain documentation for purchase orders and other procurement activities?

Detail your approach to organization and record-keeping. Discuss any software you’ve used to track orders and document changes effectively, and emphasize the significance of accuracy and data integrity in your documentation processes.

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What role do communication skills play in the Tech Purchasing & Serv Agent position?

Explain how communication is critical to coordinating with suppliers, internal stakeholders, and team members. Provide examples of how clear communication has positively impacted past procurement projects in your experience.

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Have you worked with any specific procurement software, and can you describe your expertise?

If you have experience with procurement software like Infoship, discuss specific tasks you accomplished using the tool, such as purchase order management or tracking supply chain logistics. Emphasize your proficiency and willingness to learn new software as necessary.

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What is your approach to keeping up with market trends in procurement?

Describe methods you use to stay informed about market trends, such as subscribing to industry newsletters, participating in webinars, or networking with other professionals to share insights. Showcase your proactiveness and curiosity in the field.

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Why do you want to work for Carnival as a Tech Purchasing & Serv Agent?

Convey your enthusiasm for the company's mission and values, and connect them to your personal values. Discuss what excites you about Carnival’s focus on guest experience and the unique work environment they offer, highlighting how this aligns with your career aspirations.

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Full-time, hybrid
DATE POSTED
April 3, 2025

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