At Carr Workplaces, we believe in hard work and that each client interaction is an opportunity to delight, engage, and impress. As the Community Manager, you will be engaged in a busy, high energy, and technologically advanced office center with successful entrepreneurs and business owners in a shared workspace environment. This entry-level position is excellent for customer service driven and hospitality minded individuals looking for exposure to growing businesses, performing administrative tasks and building professional relationships.
Core Competencies:
• Exceptional interpersonal skills required.
• Ability to effectively plan, implement and manage client events.
• Initiate all new client onboarding procedures.
• Demonstrate strong verbal and written communication skills.
• Demonstrate previous experience in customer service.
• Maintain all business center and community café inventory.
• Effectively resolve client issues and questions as they arise.
• Assist with client billing and meeting scheduling.
• Maintain and update spreadsheets and databases to ensure all client information is current and correct.
• Ability to operate office equipment and technology such as computers, printers, scanner & support software, telephones, facsimile machines, postage machines and copier.
• Process office center invoices, distribute mail and manage all incoming and outgoing packages.
• Strong Knowledge of Microsoft Office Suite.
• Ability to effectively manage incoming calls on a multi-line cisco phone system.
Preferred Behaviors:
• Customer focused, friendly and detailed oriented individual.
• Exemplary professional demeanor, resourcefulness, flexibility, and self-motivation.
• Ability to maintain a positive attitude in high stress/fast paced work environment.
• Ability to demonstrate sincere compassion and empathy for client issues and problems.
• Adaptive and flexible to changing technologies, process and environments.
• Ability to work and make decisions with minimal supervision.
• Team player, reliable and dependable.
Education and Experience:
High School Diploma or equivalent, BA/BS Degree preferred.
Minimum 6 months experience in an administrative, hospitality, or office management position.
Knowledge of invoice and accounting software a strong plus.
At Carr Workplaces, we value our employees and believe in everyone’s own personal success. We offer a top of the line benefits package including a 401(k) with company match, a steady schedule — Core business hours are 8:15am-5:15pm M-F, and a chance to grow within an organization that truly values its employees.
The salary range for this position is $20.20 - $21.64 + incentive/bonus + benefits.
Individual pay is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base salary only and do not include bonus, or incentives, if applicable. In addition to base salary, Carr Workplaces offers benefits. Learn more about the benefits at Carr Workplaces.
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If you’re looking to join a dynamic team and engage with a vibrant community as a Community Manager I at Carr Workplaces, you’re in for an exciting journey! In this entry-level position, you'll find yourself in a bustling office center located at 1325 G St NW, Washington, DC, where you’ll interact with successful entrepreneurs and business owners daily. This role is perfect for someone with a passion for customer service and hospitality who is eager to develop their skills in a fast-paced, technologically advanced environment. You'll be responsible for managing the onboarding of new clients and planning exciting events that enhance the community experience. Your strong communication skills will shine as you help clients resolve their questions and ensure their needs are met. From maintaining the community café inventory to processing invoices and managing incoming packages, every day will present a new challenge. If you've got a decent grasp of Microsoft Office Suite and a knack for detail-oriented tasks, you’ll fit right in! With the support of Carr Workplaces, a company that truly values its employees and provides robust benefits, you're not just taking a job—you’re stepping into a career filled with opportunities for growth. Dive into the world of coworking and help create an environment where creativity thrives and connections flourish. Let’s make memorable experiences together!
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Headquartered in historic Washington, D.C., Carr Workplaces is the premier provider of co-working space, with 29 prestigious locations across the United States. Carr Workplaces delivers the same level of concierge service experienced at a luxury h...
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