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Senior Assistant Restaurant Manager

At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play!

Job Description

You won’t just help manage the restaurant, you’ll help manage expectations and trust us, guests expect “incredible” every time they come to Chuck E. Cheese. As a Senior Assistant Manager, you’ll make sure employees have everything they need – from resources to training to motivation – so “every guest leaves happy.” Yes, we expect a lot. Fortunately, we offer a lot in return.


Chuck E. Cheese now offers access to earned wages with our NEW “Work Today, Get Paid Tomorrow” program. Don’t wait between paychecks anymore!

Job Responsibilities:

  • Make daily decisions that involve time management, staff scheduling and support, uphold product quality, cleanliness and other Company standards
  • Build sales and maximize profits by effectively recruiting, training, developing and communicating Company and Guest expectations to the entire team
  • Coach, teach and motivate team to maintain high quality Guest service and safety
  • Exercise good business skills and judgement in cost control procedures, financial accounting, inventory levels and labor management


Skills We’re Looking For:

  • Coaching and Developing Others
  • Demonstrates Ethics and Integrity
  • Effective Communication
  • Empowers Others
  • Values Diversity
  • Time and Priority Management
  • Problem Solving and Decision Making


Minimum Qualifications:

  • Must be at least 21 years of age or older (RVP approval may allow for hiring at the age permitted by local law for selling, ringing up, checking identification and serving alcohol)
  • Must have a high-school diploma or GED. College degree preferred
  • Minimum of two (2) years previous management experience preferably in the food service industry OR proven track record as a CEC Assistant Manager


Essential Job Functions and Work Environment:

  • Must be able to lift or carry objects weighing 0-50 pounds during scheduled shift
  • Must be able to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shift
  • The work environment includes flashing and flickering lights, moving mechanical parts, and loud noise, as well as exposure to non-weather related wet, humid, extreme heat and extreme cold conditions.

At Chuck E Cheese, we care about the safety and health of our guests and employees. We have rigorous health and sanitation standards, and our operational procedures are designed to meet or exceed local requirements and most importantly to protect the health of our teams and guests

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

                                                           

                                                              #Diversity #Equity #Culture

The Company:

CEC Entertainment, LLC ("CEC"), headquartered in Irving, Texas, is the nationally recognized leader in family entertainment and dining with its Chuck E. Cheese and Peter Piper Pizza brands.

As the place where half a million happy birthdays are celebrated every year, Chuck E. Cheese's goal is to create positive, lifelong memories for families through fun, food, and play and is the place Where a Kid Can Be a Kid. Committed to providing a fun, safe environment, Chuck E. Cheese helps protect families through industry-leading programs such as Kid Check. As a strong advocate for its local communities, Chuck E. Cheese has donated more than $19 million to schools through its fundraising programs. Peter Piper Pizza features dining, entertainment and carryout with a neighbor-hood pizzeria feel and "pizza made fresh, families made happy" culture.

Peter Piper Pizza takes pride in delivering quality food and fun that reconnects family and friends. The Company and its franchise operate a system of nearly 600 Chuck E. Cheese and more than 120 Peter Piper Pizza venues, with locations in 47 states and 17 foreign countries and territories. For more information, visit chuckecheese.com, and peterpiperpizza.com.

Benefits:

CEC Entertainment offers a wide variety of benefits including medical, dental, vision, life, disability, and 401(k) retirement savings plan to eligible U.S. employees as part of their overall employment package. We also offer job training and career growth opportunities. Chuck E. Cheese is a "Work Today, Get Paid Tomorrow" employer.

* * *

At CEC Entertainment, we believe that our workforce should reflect the diverse backgrounds, experiences, and perspectives of many guests we serve. As an Equal Opportunity Employer, we do not discriminate against applicants due to race, ancestry, color, genetics, gender identity, gender expression, sexual orientation, national origin, religion, age, physical or mental disability, pregnancy, veteran status, or on the basis of any other federal, state or local protected class.

Average salary estimate

$50000 / YEARLY (est.)
min
max
$45000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Assistant Restaurant Manager, Cecentertainment

At CEC Entertainment, we're all about creating unforgettable experiences for families, and as the Senior Assistant Restaurant Manager at Chuck E. Cheese in Pembroke Pines, FL, you'll play a vital role in that mission! Imagine not just managing a restaurant but also overseeing the delightful chaos that comes with families enjoying great food and fun. You'll ensure that our staff is equipped to go above and beyond, maintaining our high standards for guest satisfaction. With our thrilling 'Work Today, Get Paid Tomorrow' program, you won't have to wait between paychecks, which is just one of the many perks we offer! Your day-to-day will include guiding our team to deliver amazing service while managing everything from staff scheduling to upholding our cleanliness standards. We know that happy employees create happy guests, so you'll be coaching and empowering your team to shine. As you engage with guests, you'll also need quick problem-solving skills to handle any unexpected events—every day is a new adventure! With a commitment to fostering a diverse and inclusive environment, CEC Entertainment is an equal opportunity employer where your contributions make a real difference. Join us to help create magical moments for kids and their families at Chuck E. Cheese!

Frequently Asked Questions (FAQs) for Senior Assistant Restaurant Manager Role at Cecentertainment
What are the primary responsibilities of the Senior Assistant Restaurant Manager at Chuck E. Cheese?

The Senior Assistant Restaurant Manager at Chuck E. Cheese is tasked with overseeing daily operations, which includes managing staff schedules, ensuring product quality, cleanliness, and implementing guest service expectations. Your role will also involve coaching and motivating the team to provide exceptional customer experiences.

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What qualifications are needed to apply for the Senior Assistant Restaurant Manager position at Chuck E. Cheese?

To apply for the Senior Assistant Restaurant Manager position at Chuck E. Cheese, candidates must be at least 21 years old and hold a high school diploma or GED. A college degree is preferred, along with at least two years of management experience, preferably in the food service industry.

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What kind of benefits can I expect as a Senior Assistant Restaurant Manager at Chuck E. Cheese?

As a Senior Assistant Restaurant Manager at Chuck E. Cheese, you can expect a comprehensive benefits package that includes medical, dental, vision, life insurance, disability coverage, and a 401(k) retirement savings plan. We also offer opportunities for job training and career growth within the company.

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What skills are essential for the Senior Assistant Restaurant Manager role at Chuck E. Cheese?

Essential skills for the Senior Assistant Restaurant Manager role at Chuck E. Cheese include effective communication, problem-solving, time management, and the ability to coach and develop others. Exercising ethics and integrity while valuing diversity is also crucial in this position.

Join Rise to see the full answer
What is the work environment like for a Senior Assistant Restaurant Manager at Chuck E. Cheese?

The work environment for a Senior Assistant Restaurant Manager at Chuck E. Cheese is dynamic and lively, featuring flashing lights, entertaining mechanical parts, and a vibrant atmosphere filled with laughter. The role may also involve exposure to varying temperatures and noise levels, which makes every shift unique.

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Common Interview Questions for Senior Assistant Restaurant Manager
Can you describe your management style as a Senior Assistant Restaurant Manager?

When describing your management style, focus on your ability to adapt and coach. Highlight how you prioritize open communication and teamwork to empower your staff. Providing concrete examples of how you've created a supportive environment will resonate well.

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How do you handle difficult situations with guests at Chuck E. Cheese?

Handling difficult situations with guests starts with active listening and empathy. Explain your process for addressing concerns and ensuring customer satisfaction, including examples of past experiences where you turned a negative into a positive for both guests and the team.

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What strategies do you use to motivate your team?

Discuss specific strategies such as setting clear expectations, providing continuous feedback, and recognizing achievements. Talk about a time when your motivational techniques led to improved team performance, enhancing the overall guest experience.

Join Rise to see the full answer
What is your approach to managing inventory and minimizing waste?

Your approach should include strategic planning and daily monitoring of inventory levels. Describe how you leverage accurate forecasting and team training to reduce waste while maintaining product quality and service efficiency.

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How do you prioritize tasks in a busy restaurant environment?

Prioritizing tasks in a busy environment involves assessing immediate needs while also planning for long-term goals. Share your method for determining what tasks require urgent attention and how you delegate effectively to balance workloads.

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Can you provide an example of how you trained a new employee?

Provide a detailed example of a training scenario, focusing on your approach to onboarding, hands-on instruction, and continuous support. Highlight how you tailored your training to suit the employee's learning style for maximum impact.

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What do you believe sets Chuck E. Cheese apart from other family dining establishments?

Discuss Chuck E. Cheese's commitment to creating memorable experiences through fun and food. Explain how the brand's focus on guest engagement and community involvement makes it a leader in the family dining and entertainment sector.

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How do you ensure compliance with health and safety standards?

Talk about your commitment to rigorous health and sanitation standards, including training staff in proper procedures, conducting regular checks, and staying updated on local regulations to ensure a safe environment for both guests and employees.

Join Rise to see the full answer
How do you handle conflicts among team members?

Handling conflicts requires active listening and mediation skills. Describe your process for addressing conflicts, focusing on how you encourage open communication and facilitate resolutions that enhance workplace harmony.

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What steps would you take if sales began to decline?

Mention your proactive approach to analyzing sales data, identifying trends, and implementing marketing strategies to boost sales. Discuss how you'd engage the team in brainstorming sessions to generate innovative ideas to attract guests.

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TEAM SIZE
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 13, 2025

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