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Distribution Assistant

About Us

We are redefining the rental market on a global scale. We believe that renting a home should be as seamless as shopping online—giving tenants the freedom to live anywhere in the world while providing landlords with effortless, cost-effective property management. Our vision is to remove complexity, eliminate excessive fees, and create a world where renting is simple and hassle-free.

We are building a high-performing, ambitious team of A-Players who are passionate about growth and ready to scale our business into a global leader in the industry. We believe in rewarding talent, fostering innovation, and promoting from within to create a culture where excellence thrives.

 

Job Summary:

We are seeking a highly organized, proactive, and detail-oriented Virtual Assistant to support the daily operations of our flexible accommodation business. In this role, you will be responsible for managing administrative tasks, facilitating seamless communication between teams, and providing outstanding support to our clients.

The ideal candidate thrives in a fast-paced environment, excels at multitasking, and is committed to efficiency and precision. If you’re a problem-solver with excellent organizational skills, we’d love to hear from you.


Qualifications and Skills:

  • Excellent written and verbal communication skills in English.

  • Strong organizational skills and attention to detail.

  • Ability to multitask, prioritize, and meet deadlines.

  • Proficiency in productivity tools such as Microsoft Office, Google Workspace, and project management tools (e.g., Trello, Asana, or Slack).

  • Familiarity with customer relationship management (CRM) software is a plus.

  • Tech-savvy with the ability to learn new tools quickly.

Key Attributes:

  • Proactive and self-motivated.

  • Customer-focused mindset with problem-solving skills.

  • High level of confidentiality and professionalism.

  • Adaptable to a fast-paced and dynamic work environment.

Requirements:

To be considered for this position, you must meet the following requirements:

* Fluent in written and verbal English

* A reliable mobile phone, laptop, and internet connection

* Availability to work weekends on a rotating basis

* Ability to work more than the normal working hours and extra days when needed

* A desire to commit to a long-term career with our company

What We Offer:

  • Competitive pay.

  • Work-from-home flexibility.

  • Opportunity to grow within a fast-scaling company.

  • Collaborative and supportive team environment.

Working Hours:

The standard working hours for this position are from 8 am to 5 pm UK time during the week.

6 working days with 1 day off (Sunday), this will become 5 working days with 2 days off when you get promoted to senior distribution assistant.

What You Should Know About Distribution Assistant, Citisin

Join our dynamic team as a Distribution Assistant! We are a pioneering company redefining the rental market globally, and we're on the lookout for someone just like you in the Philippines. In this role, you will be integral to our operations, ensuring that everything runs smoothly. Your responsibilities will include managing various administrative tasks, supporting seamless communication across teams, and delivering exceptional customer service to our clients. If you're organized, detail-oriented, and love to multitask, this could be the perfect opportunity for you. We're a fast-paced company that thrives on innovation, and we believe in promoting from within. You'll get to collaborate with a passionate group of A-Players, all while enjoying the flexibility of a work-from-home setup. With us, you can expect a competitive salary, a chance to grow in a rapidly expanding company, and a supportive team environment. If you’re eager to contribute to an ambitious vision and grow your career, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Distribution Assistant Role at Citisin
What are the responsibilities of a Distribution Assistant at our company?

As a Distribution Assistant, your primary responsibilities will include managing administrative tasks, facilitating communication between various teams, and providing outstanding support to our clients. You will play a vital role in ensuring that daily operations run smoothly and efficiently.

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What qualifications do I need to become a Distribution Assistant?

To be considered for the Distribution Assistant position, you need excellent written and verbal communication skills in English, strong organizational abilities, proficiency in Microsoft Office and Google Workspace, plus familiarity with project management tools like Trello or Asana. Being tech-savvy and having experience with CRM software is a plus!

Join Rise to see the full answer
What is the working environment like for a Distribution Assistant?

The working environment for a Distribution Assistant is supportive and collaborative, with a strong focus on fostering innovation. You will work from home, which allows for flexibility while being part of a high-performing team that values excellence and recognizes talent.

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What are the working hours for the Distribution Assistant position?

The standard working hours for the Distribution Assistant role are from 8 am to 5 pm UK time. You'll work six days a week, with Sundays off, and the potential to transition to a five-day work week with two days off upon promotion to senior distribution assistant.

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What growth opportunities are available for a Distribution Assistant?

As a Distribution Assistant, you will have numerous growth opportunities within our rapidly scaling company. We prioritize promoting from within, which means you can advance your career while working alongside talented individuals who share your passion for growth.

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Common Interview Questions for Distribution Assistant
What skills do you possess that would make you an excellent Distribution Assistant?

To effectively answer this question, highlight your strong organizational skills, attention to detail, and proficiency with productivity tools. Discuss your ability to multi-task and keep operations running smoothly, emphasizing any past experiences that showcase these abilities.

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Can you describe a time when you had to manage multiple tasks at once?

When answering this question, think of a specific example where you successfully prioritized tasks. Explain how you set priorities and what tools or methods you used to stay organized, demonstrating your capability as a Distribution Assistant.

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How do you ensure effective communication when working in a remote team?

Discuss the tools you use for communication, like Slack or Trello, and how you maintain clarity in your messages. Stress the importance of regular check-ins and updates to ensure that everyone is aligned and on track.

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What motivates you to work in a fast-paced environment?

Share your passion for being challenged and how you thrive under pressure. Mention how a fast-paced environment energizes you and helps you excel at time management and efficiency as a Distribution Assistant.

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What do you know about our company and our vision?

Take this opportunity to showcase your knowledge of the company and its goals. Mention its mission to redefine home renting and how the role of a Distribution Assistant contributes to achieving that mission by ensuring smooth daily operations.

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How would you handle a difficult client situation?

Illustrate your customer service skills by providing a structured approach to resolving conflicts. Emphasize your ability to remain calm, listen actively, and seek solutions that satisfy both the client and the company.

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What tools and software are you familiar with that are relevant to this role?

A good answer would incorporate specific tools mentioned in the job description, such as Microsoft Office or Google Workspace. Also, consider discussing any other project management or CRM software you have experience with.

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Why do you want to work as a Distribution Assistant at our company?

Express your enthusiasm for the role and the company culture. Highlight how the opportunity aligns with your career aspirations and your desire to be part of an innovative and collaborative team.

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How do you stay organized while managing multiple projects?

Describe your organizational strategies, such as using project management tools, creating to-do lists, or setting deadlines. Offer examples of how these methods have worked for you in the past as a Distribution Assistant.

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What do you believe are the most important qualities for a successful Distribution Assistant?

Mention qualities such as being proactive, detail-oriented, and possessing strong communication skills. Explain how these traits contribute to effectively supporting daily operations and ensuring client satisfaction.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 28, 2025

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