Senior Food Service Worker (2606) - San Francisco Department of Public Health

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

• Application Opening -March 21, 2025
• Application Deadline - April 1, 2025
• Salary: $60,216 - $76,856 Annually - Click here for more information.
• Appointment Type: Permanent Civil Service
• Recruitment ID: CBT-2606-H00133

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.

Under supervision, performs a variety of tasks in connection with the preparation, storage and serving of foodstuffs, including dietary foods; may supervise a small group of Food Service Workers in an assigned food service activity; ensures that assigned dining and kitchen areas and equipment are kept clean and in good repair; and performs related duties as required. Essential functions include:

1. Sets up food stations, counters and tables for food service per policy and procedures. 
2. Assists in the preparation regular and diet food including standard formulas and delivering bulk nourishments to the wards, using specialized equipment connected with nutrition services and special diet stations.
3. Assists cooks in basic food preparation by light cooking; panning up food; and prepping food items. 
4. Assists in the preparation of food products by measuring and weighing appropriate amounts of ingredients called for by the recipe utilizing scales and measuring tools, and converting measurements as needed. 
5. Serves food to customers and patients in cafeterias, dining halls and hospital wards. 
6. Serves food using designated portion control utensils by properly selecting appropriate equipment/utensils during meal periods. 
7. Maintains daily supply of serving utensils & items needed for service.
8. Performs routine auxiliary tasks such as carrying supplies to and from storage rooms; controlling the use of meal cards and distributing linen supplies. 
9. Assembles patient's meals by reading menus which indicate dietary requirements and selects appropriate food items for delivery. 
10. Lifts 50 lbs. of foods in bulk (e.g., flour, sugar, beans, potatoes, etc.) and transports to storage area; Lifts hot trays or pans of 40 lbs. with prepared foods to the tray line to prepare patients food tray.
11. Handle cash appropriately by verifying the cash register; keying in accurate charges; making change accurately; accepting valid meal tickets/passes; and reconciling totals. 
12. Receives, stores and issues food and supply items according to invoices, requisitions, and other guides by verifying quality and quantity of all items received and issued. 
13. Works in locations such as the freezer, refrigerator, dry storage, chemical storage, and loading dock areas using pallet jacks, hand trucks, and/or flatbed carts. 
14. Maintains department sanitation by washing and sanitizing {pots, pans, griddle, steam kettles, ovens, hoods, drains, carts, dishes, utensils, storage spaces, equipment, food containers, tables, and other areas when required]
15. Maintains cleanliness of work areas by utilizing cleaning and sanitation chemicals that are potentially hazardous such us sweeping and mopping floors, wiping walls, cleaning all kitchen equipment, etc. follows established garbage, compost, and recycling programs.
16. Maintain cleanliness of cookware and utensils by removing and disposing of food and other waste; sanitizing using the dishwasher and organizing on drying racks.
17. Acts as lead worker or team leader to a small group of food service workers by setting up the tray line and clean-up operations.
18. Gives oral & written instructions and demonstrations to promote satisfactory performance. 
19. Trains new food service workers in the performance of their tasks and orients them on department policies and procedures.
20. Observes the workplace to ensure safe practices are carried out and reports any unsafe or unsanitary conditions to immediate supervisor or other supervisory/managerial personnel.
21. Assists in preparing and documenting daily reports by recording temperature checks for food & equipment; checking inventory sheets, payroll sheets and sanitation checklists; and completes other departmental reports as assigned.
22. Replenishes food supplies and monitors supply levels which includes: preparing requisitions for supervisor’s signature; ordering food and non-food products; and issuing requisitioned items.
23. Schedules and assigns (with supervisor's approval) duties to meet meal schedules and inspects their work to maintain department standards.
24. Checks the tray line which includes: verifying the completeness of all necessary items on the tray, proper appearance of the tray, proper placement of items and condiments on the tray while maintaining appropriate speed of the tray line.       
25. The 2606 Food Service Worker may perform other duties as assigned.

MINIMUM QUALIFICATIONS

EDUCATION: Possession of a high school diploma or equivalent;

AND

EXPERIENCE: One (1) year of work experience in the operation of a large, high-volume food service organization. Experience includes tray line operations, quality control, cafeteria/catering services, inventory management, or equipment monitoring in an institutional setting such as a hospital, correctional facility, cafeteria, long-term care facility, or other large high-volume food service organization.

Note: One year of full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.

Selection Procedures:

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.

Multiple Choice Examination: (Weight: 75%): Candidates that meet the minimum qualifications will be invited to participate in a Multiple Choice exam that is designed to measure the knowledge, skills, and abilities in job related areas including, but not limited to: Knowledge of Sanitation and Safety Regulation Procedures; Interpersonal, Communication, and Customer Service; Critical Thinking and Food Preparation.

If you also apply and meet the minimum qualifications for the 2604 Food Service Worker recruitment (CBT-2604-H00091), you will only be scheduled once for the Written Core Food Service Worker Examination.

Written Senior Food Service Worker Subtest Examination (Weight: 25%): Candidates will be administered a written multiple-choice test designed to measure knowledge, skills and/or abilities in job-related areas which may include but not be limited to: the ability to give oral/written instructions, assign duties and tasks to subordinates, oversee and inspect the work of others, and the ability to operate a personal computer including basic word processing functions.

Candidates must achieve a passing score on both the Core and Subtest Multiple Choice examinations in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.

This is a standardized examination; therefore, test questions and test answers are not available for public inspection or review.

Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Exam Score Results/Banked Scores:

Written Exam: (Weight: 100%) 

Candidates must achieve a passing score on the written multiple-choice exam in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score. 

Your written exam score will be "banked" for three years. During this three-year time period, you will not be required to re-take this test for another 2604 Food Service Worker announcement. If another announcement is held within twelve months of the date of this examination, and it requires this written test, your score will be automatically applied to that announcement. However, after twelve months, you will have the option to either (a) apply your test score to the other announcement OR (b) re-take the test. Retesting is permitted no sooner than twelve months from the date of the examination and only in association with your eligibility for another announcement for which this test is used.

Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

Certification:

The certification rule for the eligible list resulting from this examination will be the Rule of 10 Scores.

Eligible List/Score Report:

Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, click here.

The duration of the eligible list resulting from this examination process will be 12 months and may be extended with the approval of the Human Resources Director

How to apply:

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process.

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link here.

Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address.

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website here. The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website here.  

Additional information regarding Employment with the City and County of San Francisco: 

• Information about the Hiring Process 
• Conviction History 
• Employee Benefits Overview 
• Equal Employment Opportunity 
• Disaster Service Workers
• Reasonable Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement
• Veterans Preference

If you have any questions regarding this recruitment or application process, please contact the analyst, Juan Pablo Gonzalez at [email protected] or (628)271-7243.

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.