Automated Enforcement Camera Technician - job 1 of 2

As an Automated Enforcement Camera Technician in New York City, you will be responsible for reviewing and processing traffic violations captured by various automated camera systems. This includes analyzing red-light, bus lane, and speed camera footage to determine if a violation has occurred. It is essential to ensure that the vehicle's description is accurate, the license plate is clear, and that all findings adhere to traffic regulations. You will also conduct quality assurance checks on printed Notices of Liability to maintain the integrity of the enforcement process.

To qualify for the position of Automated Enforcement Camera Technician in NYC, candidates should possess a four-year high school diploma or its equivalent, along with at least one year of satisfactory clerical experience. Additionally, candidates must either be serving in the title of Clerical Associate, have passed the Clerical Associate Bridge Exam #3971, or be eligible under the 55a program. Familiarity with keyboarding and typing at a minimum of 100 keystrokes per minute is also essential.

Automated Enforcement Camera Technicians may have the option to work remotely up to two days a week under the Remote Work Pilot Program. This arrangement allows you to maintain a better work-life balance while contributing to New York City's traffic safety efforts. Specific details regarding the availability of remote work will depend on departmental policies and your role responsibilities. Be sure to stay updated on any changes to these arrangements as they're subject to evaluation by management.

Upon being hired as an Automated Enforcement Camera Technician in NYC, you will receive comprehensive training focused on the specific responsibilities of the role. This includes familiarization with the automated camera systems, review procedures for traffic violations, and the necessary guidelines to follow during the review process. Continuous quality assurance training will also be provided to ensure that you understand and meet the department’s standards effectively.

The work environment for an Automated Enforcement Camera Technician in New York City is primarily office-based, involving considerable screen time as you review footage and process traffic violations. The role also requires attention to detail and adherence to strict guidelines to ensure fair enforcement of traffic laws. The position emphasizes collaboration within the Automated Enforcement Unit while promoting a supportive and inclusive workplace culture.

In your response, highlight any relevant experience you have with traffic laws. Discuss specific examples where you had to apply your knowledge in a practical setting. Focus on understanding the nuances of traffic regulations and emphasize your attention to detail when reviewing violations.

Discuss the methods you employ to maintain accuracy, such as meticulous attention to detail when verifying vehicle descriptions and license plates. You could mention how you systematically follow preset guidelines to make objective decisions in your evaluations.

Mention any relevant software, tools, or systems you have used, especially those related to data entry or video review. Express your eagerness to learn new technologies and how you adapt quickly to different software environments.

Explain your approach to conflict resolution, focusing on communication skills. Emphasize the importance of adhering to department guidelines and the need to consult with superiors or colleagues if an issue arises regarding a decision.

Provide a specific example of a high-pressure situation where you successfully completed your tasks. Discuss how you prioritized your work, maintained composure, and ensured that attention to detail remained a priority, even when under pressure.

Speak about your passion for traffic safety and helping to improve urban mobility. Share how this role aligns with your career goals and how you can contribute positively to the safety of New York City's streets.

Discuss your strategies for staying informed, such as reading relevant industry publications, attending workshops, and participating in webinars or training sessions. Mention your commitment to continuous learning in the field of traffic safety.

Highlight qualities such as attention to detail, analytical thinking, and the ability to work independently. Explain how these traits contribute to achieving fairness and accuracy in traffic enforcement.

Illustrate your time management skills by describing how you would evaluate tasks based on urgency and importance. Use examples to show your ability to balance thoroughness with efficiency.

Discuss the significance of fairness, transparency, and accountability in the context of automated traffic enforcement. Highlight how you believe ethical practice is crucial in maintaining public trust and upholding the integrity of the enforcement process.