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EOD Clerical Support - job 2 of 3

Job Description

About the Agency:
The New York City Department of Housing Preservation and Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

- We maintain building and resident safety and health
- We create opportunities for New Yorkers through housing affordability
- We engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.

Your Team:

The Office of Enforcement and Neighborhood Services (OENS) leads the agency’s effort to work closely with other HPD divisions and outside community partners to identify buildings in distress, assess and develop appropriate strategies to address those properties and work closely with responsible owners to develop a plan to improve conditions and return buildings to firm financial footing and physical health. OENS uses enforcement tools within its Division of Code Enforcement, Housing Litigation Division, Emergency Operations and Enhanced Enforcement, and the Division of Neighborhood Preservation to ensure compliance with legal and regulatory obligations.
The Office of Enforcement and Neighborhood Services is composed of six divisions: Data Management & Technology (DMT), Division of Neighborhood Preservation (DNP), Administration & Internal Compliance (AIC), Housing Litigation Division (HLD), Division of Code Enforcement (DCE), and Emergency Operations and Enhanced Enforcement Division (EOD).
Your Impact:

Under the general direction of the Director of the Contract Unit, and/or the supervisor within that unit, within the Emergency Operations and Enhanced Enforcement Division (EOD), the successful candidate will exercise independent initiative and judgment performing various tasks involved in the preparation, solicitation, award, registration, renewal & modification of construction and services Contracts necessary for HPD to implement its community development programs. All work is performed in accordance with agency, city, state and federal requirements and procedures including those of the Procurement Policy Board and the Mayor's Office of Contracts.
Your Role:

As a Community Associate in the Emergency Operations and Enhanced Enforcement Division (EOD), the selected candidate will be responsible for but not limited to the following

Your Responsibilities:

- Manage a portfolio of contract actions, multi-tasking to keep them all moving along.
- Utilize PASSPort and FMS information systems, as well as various web-based resources, to retrieve data and to enter contract actions for subsequent registration
- Prepare letters and memoranda, forms, and submission packages.
- Serve as the point of contact for vendors being considered for contract award or renewal, or whose contract is being amended or modified
- Request, receive and evaluate information and documents required for the contract action. Address inconsistencies and errors directly and escalate their handling when necessary
- Assist with special projects as required.
Preferred Skills
- Processing procurements to registration, including processing requisitions (RQCts) and contracts (CT1s).
- Determining a vendor's responsibility utilizing PASSPort and other data sources.
- Proficient with PC software applications such as Microsoft Excel and Word.
- Possess good verbal communication skills.
- Ability to work both independently and as part of a team.
- Experience evaluating insurance documents.

COMMUNITY ASSOCIATE - 56057

Qualifications

Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$62500 / YEARLY (est.)
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$55000K
$70000K

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What You Should Know About EOD Clerical Support, City of New York

Are you passionate about making a difference in your community? The New York City Department of Housing Preservation and Development (HPD) is looking for an enthusiastic EOD Clerical Support to join our team! This role is key in helping us promote quality and affordability in housing throughout our vibrant city. As part of the Emergency Operations and Enhanced Enforcement Division, you'll play a crucial part in managing various contract actions, ensuring that we have the essential services to support NYC's community development initiatives. Your responsibilities will include multitasking to keep contract actions moving seamlessly, utilizing tools like PASSPort and FMS to manage data, and serving as the primary point of contact for vendors. The ideal candidate will have strong organizational skills, a knack for detail, and the ability to communicate effectively. If you're looking for an opportunity to contribute to important community programs while working in a dynamic and supportive environment, this position at HPD is for you!

Frequently Asked Questions (FAQs) for EOD Clerical Support Role at City of New York
What does the EOD Clerical Support at the New York City Department of Housing Preservation and Development do?

The EOD Clerical Support at the New York City Department of Housing Preservation and Development plays a vital role in managing contract actions necessary for implementing community development programs. This includes preparing documentation, using information systems like PASSPort, and serving as a point of contact for vendors, all while adhering to city and federal guidelines.

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What qualifications are needed for the EOD Clerical Support position at HPD?

To qualify for the EOD Clerical Support position at the New York City Department of Housing Preservation and Development, candidates must possess a high school diploma or equivalent along with three years of relevant community work experience or an equivalent combination of education and experience. Strong verbal communication skills and proficiency in PC applications such as Microsoft Excel and Word are also necessary.

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What skills are preferred for the EOD Clerical Support role at HPD?

For the EOD Clerical Support role at the New York City Department of Housing Preservation and Development, preferred skills include experience in processing procurements, determining vendor responsibilities using PASSPort, and evaluating insurance documents. An ability to work both independently and collaboratively, along with good verbal communication, is essential.

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How does the EOD Clerical Support contribute to community development at HPD?

The EOD Clerical Support contributes significantly to community development at the New York City Department of Housing Preservation and Development by managing key contract actions that facilitate the delivery of essential services. This role supports the agency's mission to ensure affordable housing and stability for all New Yorkers.

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What is the work environment like for the EOD Clerical Support at HPD?

The work environment for EOD Clerical Support at the New York City Department of Housing Preservation and Development is collaborative and inclusive. The agency is committed to creating a diverse workforce and a culture that is free from discrimination, fostering a supportive atmosphere where employees can thrive.

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Common Interview Questions for EOD Clerical Support
How do you manage multiple contract actions simultaneously?

To effectively manage multiple contract actions, I prioritize tasks based on deadlines and complexity, use digital tools to track progress, and maintain open communication with vendors to ensure all stakeholders are updated and engaged throughout the process.

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Can you explain your experience with procurement processes?

I have extensive experience in procurement processes, including initiating requisitions and contracts, ensuring compliance with regulatory standards, and effectively utilizing systems like PASSPort to evaluate vendor responsibilities and manage documentation.

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How do you ensure compliance with legal and regulatory requirements in your work?

Maintaining compliance involves staying updated with the latest guidelines, regularly reviewing agency procedures, and implementing checks throughout the contract management process to address any inconsistencies or potential issues early.

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What steps do you take when you encounter errors in contract documentation?

When encountering errors in contract documentation, I first identify the specific issue and gather necessary information to clarify the discrepancy. If it remains unresolved, I escalate it to the appropriate supervisor to ensure it's addressed in a timely manner.

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Describe a time you successfully handled a difficult vendor situation.

In a previous role, I dealt with a vendor who was hesitant to comply with contract terms. I scheduled a meeting to openly discuss their concerns, listened to their feedback, and worked collaboratively to find a solution that satisfied both parties, leading to a successful partnership.

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How do you prioritize your workload under tight deadlines?

To prioritize my workload, I assess deadlines and the importance of each task, utilizing a task management tool to visualize and adjust my schedule efficiently, ensuring that high-priority actions are completed promptly without sacrificing quality.

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What software applications are you proficient in that relate to this role?

I am proficient in Microsoft Excel and Word, which I use for data entry, creating reports, and drafting correspondence. Additionally, I have experience with procurement systems like PASSPort that are essential for managing contracts effectively.

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Can you provide an example of how you evaluated a vendor's responsibility?

I evaluated a vendor's responsibility by thoroughly reviewing their financial records, checking references, and comparing their offerings against contractual requirements to ensure they met compliance standards and had a good track record.

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How do you handle communication with multiple stakeholders in contract management?

I handle communication with multiple stakeholders by establishing regular check-ins, providing clear and concise updates, and utilizing email templates to streamline communication. This approach helps ensure everyone is aligned and informed throughout the contract lifecycle.

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What motivates you to work in the community development sector?

I am motivated to work in the community development sector as I am passionate about supporting accessible housing and creating opportunities for individuals from diverse backgrounds to thrive. Contributing to initiatives that impact people's lives positively is incredibly fulfilling for me.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
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DATE POSTED
April 10, 2025

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