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Facilities Central Clerk

Job Description

The Facilities Central Clerk is responsible to the Facilities Central Supervisor for the coordination and smooth functioning of the day to day routine activities of the Facilities Central section of the Administration Division. Consequently the duties will include, but are not limited to the following:

- Preparing and monitoring daily work orders. This includes assigning and closing out completed work orders in E-Forms.
- Processing invoices, answering phones and making service calls to vendors as needed.
- Prepare work order reports, vendor service reports and conference room usage reports as needed.
- Review and handle resignation E-Forms, Staff Action requests and mobile device related issues.
- Populate OTI approved spreadsheets and templates for VoIP related projects.
- Maintain accurate and up to date records of our VoIP and mobile device inventory.
- Setting up new mobile device users in OTI hosted Workspace ONE System.
- Activate and issue new or upgraded mobile devices to users. Replace broken or lost mobile devices.
- Resetting VM pins and processing new users, transfers and resignations using OTI hosted CUCDM System.
- Liaison with OTI to rectify any VoIP or mobile device issues.
- Assist with maintaining the agency fleet and schedule agency vehicles for service and preventive maintenance as per schedule.
- Update vehicle status and report incidents and accidents via DCAS Fleet Focus M5 System.
- Coordinate all water deliveries to our outer borough locations with the City's approved water delivery vendor. Keep accurate records of all inventory, deliveries, and pickups per location.
- Assist with setting up Audio Visual equipment and software used during conferences.
- Assist with ordering and distributing certificates for new hires and promotions.

CLERICAL ASSOCIATE - 10251

Qualifications

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Facilities Central Clerk, City of New York

Are you ready to take your organizational skills to the next level? Join us as a Facilities Central Clerk at our dynamic New York City office! In this role, you'll be the backbone of our Facilities Central section, reporting directly to the Facilities Central Supervisor. Your day will be filled with a variety of tasks that keep the office running smoothly. From preparing daily work orders and managing invoices to liaising with vendors for service calls, no two days will be the same. You will also handle work order reports and maintain our VoIP and mobile device inventory, ensuring every piece of tech is in tip-top shape. Plus, if you love coordinating schedules, you'll play a pivotal role in maintaining our agency fleet and even setting up audio-visual equipment for conferences. Your expertise in typing and clerical duties will be put to great use as you support your team and contribute to the overall efficiency of our division. If you have a solid background in clerical work and meet our qualifications, we invite you to apply and be a part of a diverse and inclusive environment where your skills will shine!

Frequently Asked Questions (FAQs) for Facilities Central Clerk Role at City of New York
What are the main duties of a Facilities Central Clerk at the City of New York?

The Facilities Central Clerk at the City of New York is responsible for ensuring the smooth day-to-day operations of the Facilities Central section. Key duties include preparing and monitoring daily work orders, processing invoices, and performing administrative tasks like managing the VoIP and mobile device inventory. The clerk also coordinates vehicle maintenance schedules and assists with setting up audio-visual equipment for conferences.

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What qualifications do I need to apply for the Facilities Central Clerk position in New York City?

To apply for the Facilities Central Clerk role at the City of New York, candidates need a four-year high school diploma or equivalent, along with at least one year of clerical experience. Proficiency in typing at a minimum of 100 keystrokes per minute is also required to ensure efficient handling of tasks.

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What skills are important for a Facilities Central Clerk at the City of New York?

Key skills for the Facilities Central Clerk position include strong organizational abilities, attention to detail, and proficiency in clerical tasks. Familiarity with various systems for managing work orders and inventories, as well as effective communication skills to liaise with vendors and colleagues, are also essential for success in this role.

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How does the Facilities Central Clerk manage VoIP and mobile device inventory?

The Facilities Central Clerk at the City of New York is responsible for maintaining up-to-date records of the VoIP and mobile device inventory. This includes activating and issuing new devices, replacing broken ones, and resetting user credentials, ensuring all communication tools are effectively managed.

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What working environment can a Facilities Central Clerk expect at the City of New York?

As a Facilities Central Clerk at the City of New York, you can expect an inclusive and diverse working environment. The city is dedicated to creating a workplace free from discrimination and harassment, encouraging employees from all backgrounds to thrive and contribute their unique skills.

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Common Interview Questions for Facilities Central Clerk
What makes you a good fit for the Facilities Central Clerk position?

Highlight your relevant experience, emphasizing your organizational skills and ability to manage multiple tasks effectively. Mention any experience with work orders and inventory management, showcasing how these skills will translate into success for the Facilities Central team.

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Can you describe a time you handled multiple tasks successfully?

Provide a specific example where you had to juggle several responsibilities simultaneously, explaining your approach to prioritization and time management, ultimately leading to successful outcomes.

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How do you handle tight deadlines and pressure?

Discuss techniques you employ to stay calm under pressure, such as breaking tasks down into manageable parts, maintaining clear communication with team members, and ensuring that quality is not sacrificed even with tight timelines.

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What software or systems are you familiar with that relate to clerical duties?

Mention any specific software you've used for work order management or inventory tracking. Familiarity with systems such as E-Forms, CUCDM, or Workspace ONE would be particularly beneficial to highlight.

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How would you ensure accuracy when processing invoices?

Explain your method for double-checking your work, such as verifying each entry against original documents and maintaining organized records to minimize errors and ensure transparency.

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In your opinion, what role does communication play in the Facilities Central Clerk position?

Articulate how effective communication is crucial in coordinating with vendors, fellow employees, and supervisors. Highlight the importance of clarity in updates and requests to ensure smooth operations.

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Describe your experience with inventory management.

Share specific experiences where you managed inventories or compared systems, detailing the steps you took to maintain accuracy and ensure everything was accounted for, emphasizing your attention to detail.

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How do you prioritize your tasks in a busy environment?

Discuss strategies you implement for prioritization, such as assessing deadlines, determining the urgency of requests, and communicating with your supervisor to ensure that critical tasks are completed first.

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What do you find most challenging about a clerical role and how do you overcome it?

Identify a particular challenge you’ve faced, such as managing distractions. Elaborate on the strategies you use to stay focused and productive in a busy work environment.

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Why do you want to work as a Facilities Central Clerk at the City of New York?

Express your enthusiasm for contributing to a respected city agency, and how the role aligns with your skills and career aspirations. Mention your desire to be part of an inclusive environment that values diversity.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 27, 2025

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