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Director, Data Center Operations - job 6 of 21

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The Director of Data Center Operations is responsible for overseeing the efficient and reliable operation of data center facilities. This role involves strategic planning with internal and external partners, optimization, and management of the physical space within the data center, team leadership, and ensuring the highest levels of uptime, performance, and security for the data center infrastructure. The ideal candidate will have extensive experience in data center management, strong leadership skills, and a deep understanding of industry best practices. This role involves leading a team of data center technicians coordinating operational rack and stack and maintenance activities and is responsible for oversight of mainframe and Tape systems.

Essential Functions

Team Leadership:

Lead and mentor a team of data center planners, managers, and technicians, providing strategic guidance and support.
Foster a culture of continuous improvement, innovation, and operational excellence.
Develop and implement professional development programs and succession planning for the team.

Operational Management:

Oversee and direct the day-to-day operations of the data center, ensuring high availability, performance, and alignment with organizational goals.
Establish and manage preventive and corrective maintenance programs.
Set and monitor key performance indicators (KPIs) for data center operations and implement strategic improvements.

Strategic Planning:

Develop and implement long-term strategies for optimizing the use of white space within the data center.
Create and maintain comprehensive white space plans, including rack elevations, floor layouts, and cable management.
Collaborate with facilities, network, and operations teams to ensure alignment with the organization's strategic goals.

Capacity and Resource Management:

Monitor, analyze, and forecast data center capacity, including space, power, and cooling.

This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location.

Average salary estimate

$140000 / YEARLY (est.)

min

max

$120000K

$160000K

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What You Should Know About Director, Data Center Operations, Visa

At our Highlands Ranch facility, the role of Director, Data Center Operations is all about steering our data center to success. This exciting opportunity entails not just managing operations but innovating and inspiring as you lead your talented team of data center technicians and managers. Your mission? To ensure our data center runs like a well-oiled machine, achieving peak performance, reliability, and security. Here, you’ll engage in strategic planning that involves collaborating with both internal teams and external partners. You’ll be the mastermind behind optimizing our physical space while driving key initiatives in maintenance and operations management. By setting and monitoring critical KPIs, you will play a crucial part in creating a culture of excellence and continuous improvement. You will be responsible for developing and implementing professional growth programs while overseeing the operational flow, ensuring we not only meet but exceed organizational goals. Plus, with your deep knowledge of industry best practices, you’ll strategically plan for the future—optimizing our data center's capacity and resource management. If you thrive in dynamic environments and are excited about leading a skilled team to new heights, this is the perfect role for you!

Frequently Asked Questions (FAQs) for Director, Data Center Operations Role at Visa

What are the main responsibilities of the Director of Data Center Operations at Highlands Ranch?

The Director of Data Center Operations at Highlands Ranch is primarily responsible for overseeing the daily operations of the data center, ensuring uptime, performance, and security. This includes leading a team of technicians, managing maintenance programs, setting KPIs, and developing long-term strategic plans to optimize the data center’s efficiency.