Under general supervision, is in charge of ferry terminal and provides leadership for Dock Office personnel including the Clerk and Deckhands assigned to ferry terminal positions; performs related work.
EXAMPLES OF TYPICAL TASKS: Reporting directly to the Senior Ferry Terminal Supervisor, coordinate closely with Port Office personnel and ferry Captains to achieve effective scheduling arrangements. Responsible to coordinate slip assignments for arriving ferries and to maintain safe operating conditions within the passenger terminal at all times. Ensures that machinery and systems are properly operated including passenger boarding systems, communication systems, terminal lighting, HVAC, etc. Makes arrangements for fueling and emergency repairs. Occasionally operates bridges and aprons. Keeps written logs. Coordinates with Ferry Operations personnel as necessary for replacement crewmembers. Ensures that safety management system requirements and procedures are implemented by Dock Office personnel including Clerk and Deckhands. SMS references with specific duties and responsibilities for this position are detailed in the Job Description Guide (JOB) for Ferry Terminal Supervisor (Section 3.20).
LICENSE REQUIREMENT: At time of appointment, candidates must possess a valid Restricted Radiotelephone Operator Permit (RR), or superior license, issued by the Federal Communications Commission (FCC). A valid FCC license must be maintained for the duration of employment.
PREFERRED SKILLS: Ability to multitask and handle competing priorities; Computer skills; familiarity with Microsoft Office Suite
DRUG TESTING REQUIREMENT: Candidates may be required to pass a drug screening to be appointed. Ferry Terminal Supervisors are subject to random drug and alcohol testing during their employment.
TWIC REQUIREMENT: Once selected for employment at the Staten Island Ferry, federal regulations require that the applicant must either undergo a federal background check as part of the Transportation Worker Identification Credential (TWIC) program or already possess a TWIC. The TWIC must be obtained within 30 days of appointment, and be maintained for the duration of employment. For further program information, visit: https://www.tsa.gov/for-industry/twic.
To Apply: For current City employees, please log into Employee Self Service (ESS) at https://hrb.nycaps.nycnet, follow the Careers link and search for Job ID Number: 709271. Most public libraries have computers available for use.
No phone calls, faxes or personal inquiries permitted. Only candidates selected for interview will be contacted.
Hours / Shift: 40 hours/variable, including nights/weekends
FERRY TERMINAL SUPERVISOR - 81560
1. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization plus two (2) years experience in ferry terminal work; or
2. Completion of the eighth grade plus four (4) years of experience in ferry terminal work .
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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As a Ferry Terminal Supervisor with the City of New York, you'll play a crucial role in managing the bustling ferry terminal operations right in the heart of New York City. Working under the guidance of the Senior Ferry Terminal Supervisor, you’ll lead a dedicated team, including clerks and deckhands, ensuring that everything runs smoothly and safely. Your day will involve coordinating closely with Port Office personnel and ferry captains to create effective scheduling arrangements, while also overseeing slip assignments for incoming ferries. Safety is paramount in this role, so you’ll be responsible for ensuring that all operational protocols are adhered to, from maintaining passenger boarding systems to overseeing terminal lighting and heating. You’ll even step in to operate necessary equipment like bridges and aprons when the need arises. With your exceptional multitasking abilities and proficiency in computer systems, including Microsoft Office Suite, you’ll ensure efficient communication and operation within the terminal. This position requires a valid Restricted Radiotelephone Operator Permit or a superior FCC license, which must be maintained throughout your employment. Plus, you'll need to navigate federal background checks and possibly obtain a Transportation Worker Identification Credential (TWIC). Working at the ferry terminal means being part of a dynamic, inclusive environment where your leadership will directly enhance the commuter experience for countless New Yorkers and visitors alike.
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