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Ferry Terminal Supervisor - job 1 of 2

Job Description

Under general supervision, is in charge of ferry terminal and provides leadership for Dock Office personnel including the Clerk and Deckhands assigned to ferry terminal positions; performs related work.

EXAMPLES OF TYPICAL TASKS: Reporting directly to the Senior Ferry Terminal Supervisor, coordinate closely with Port Office personnel and ferry Captains to achieve effective scheduling arrangements. Responsible to coordinate slip assignments for arriving ferries and to maintain safe operating conditions within the passenger terminal at all times. Ensures that machinery and systems are properly operated including passenger boarding systems, communication systems, terminal lighting, HVAC, etc. Makes arrangements for fueling and emergency repairs. Occasionally operates bridges and aprons. Keeps written logs. Coordinates with Ferry Operations personnel as necessary for replacement crewmembers. Ensures that safety management system requirements and procedures are implemented by Dock Office personnel including Clerk and Deckhands. SMS references with specific duties and responsibilities for this position are detailed in the Job Description Guide (JOB) for Ferry Terminal Supervisor (Section 3.20).
LICENSE REQUIREMENT: At time of appointment, candidates must possess a valid Restricted Radiotelephone Operator Permit (RR), or superior license, issued by the Federal Communications Commission (FCC). A valid FCC license must be maintained for the duration of employment.

PREFERRED SKILLS: Ability to multitask and handle competing priorities; Computer skills; familiarity with Microsoft Office Suite

DRUG TESTING REQUIREMENT: Candidates may be required to pass a drug screening to be appointed. Ferry Terminal Supervisors are subject to random drug and alcohol testing during their employment.

TWIC REQUIREMENT: Once selected for employment at the Staten Island Ferry, federal regulations require that the applicant must either undergo a federal background check as part of the Transportation Worker Identification Credential (TWIC) program or already possess a TWIC. The TWIC must be obtained within 30 days of appointment, and be maintained for the duration of employment. For further program information, visit: https://www.tsa.gov/for-industry/twic.

To Apply: For current City employees, please log into Employee Self Service (ESS) at https://hrb.nycaps.nycnet, follow the Careers link and search for Job ID Number: 709271. Most public libraries have computers available for use.

No phone calls, faxes or personal inquiries permitted. Only candidates selected for interview will be contacted.

Hours / Shift: 40 hours/variable, including nights/weekends

FERRY TERMINAL SUPERVISOR - 81560

Qualifications

1. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization plus two (2) years experience in ferry terminal work; or

2. Completion of the eighth grade plus four (4) years of experience in ferry terminal work .

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Ferry Terminal Supervisor, City of New York

As a Ferry Terminal Supervisor with the City of New York, you'll play a crucial role in managing the bustling ferry terminal operations right in the heart of New York City. Working under the guidance of the Senior Ferry Terminal Supervisor, you’ll lead a dedicated team, including clerks and deckhands, ensuring that everything runs smoothly and safely. Your day will involve coordinating closely with Port Office personnel and ferry captains to create effective scheduling arrangements, while also overseeing slip assignments for incoming ferries. Safety is paramount in this role, so you’ll be responsible for ensuring that all operational protocols are adhered to, from maintaining passenger boarding systems to overseeing terminal lighting and heating. You’ll even step in to operate necessary equipment like bridges and aprons when the need arises. With your exceptional multitasking abilities and proficiency in computer systems, including Microsoft Office Suite, you’ll ensure efficient communication and operation within the terminal. This position requires a valid Restricted Radiotelephone Operator Permit or a superior FCC license, which must be maintained throughout your employment. Plus, you'll need to navigate federal background checks and possibly obtain a Transportation Worker Identification Credential (TWIC). Working at the ferry terminal means being part of a dynamic, inclusive environment where your leadership will directly enhance the commuter experience for countless New Yorkers and visitors alike.

Frequently Asked Questions (FAQs) for Ferry Terminal Supervisor Role at City of New York
What are the primary responsibilities of a Ferry Terminal Supervisor in New York City?

As a Ferry Terminal Supervisor in New York City, your primary responsibilities include overseeing daily operations at the ferry terminal, ensuring the safety and efficiency of terminals, coordinating ferry scheduling, managing dock office personnel, and maintaining communications with ferry captains and other maritime staff.

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What qualifications are needed to become a Ferry Terminal Supervisor in New York City?

To qualify as a Ferry Terminal Supervisor in New York City, applicants typically need a high school diploma or its equivalent, complemented by two years of ferry terminal experience. Alternatively, candidates with a completion of the eighth grade and four years of relevant experience may also apply.

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Does a Ferry Terminal Supervisor in New York need any special licenses?

Yes, a Ferry Terminal Supervisor in New York must possess a valid Restricted Radiotelephone Operator Permit or a superior license from the Federal Communications Commission (FCC) upon appointment, which must be maintained throughout their employment.

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What skills are preferred for the Ferry Terminal Supervisor position in New York City?

Candidates for the Ferry Terminal Supervisor position in New York City should ideally possess strong multitasking abilities, excellent computer skills especially with Microsoft Office Suite, and familiarity with safety management systems to effectively manage operations and personnel.

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Are there any drug testing requirements for the Ferry Terminal Supervisor role in New York?

Yes, candidates selected for the Ferry Terminal Supervisor role in New York may be required to pass a drug screening prior to appointment. Additionally, supervisors are subject to random drug and alcohol testing throughout their employment.

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Common Interview Questions for Ferry Terminal Supervisor
Can you describe your experience managing dock operations as a Ferry Terminal Supervisor?

In responding to this question, detail specific examples of your past experiences including any processes you've implemented, your ability to coordinate with various stakeholders, and how you ensured the safety and efficiency of terminal operations.

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How do you prioritize tasks during busy service times?

When answering this question, illustrate your multitasking abilities by discussing strategies you have used in the past to manage competing priorities effectively, ensuring safety and operational efficiency.

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What steps do you take to ensure safety regulations are followed?

Share specific examples of safety protocols you've enforced in past roles as a Ferry Terminal Supervisor, how you communicated these protocols to your team, and any training programs you've developed or facilitated.

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What experience do you have with communication systems at ferry terminals?

Discuss your familiarity with operating and maintaining communication systems, providing examples from your past experience where these skills were pivotal in managing terminal operations seamlessly.

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How do you handle conflicts among dock staff?

Talk about your conflict resolution skills by providing an example where you effectively mediated a dispute, fostering a collaborative and respectful working environment.

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Describe your knowledge of the Ferry Terminal Supervisor's safety management systems.

Detail your understanding of safety management systems specific to ferry terminals, noting any relevant training or experiences you have had in ensuring compliance with established safety procedures.

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Have you ever had to operate terminal equipment? How did you ensure it was done safely?

Share an experience when you had to operate terminal equipment, discussing the safety protocols you followed and how you managed the logistics of the operation.

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What is your approach to team leadership at a ferry terminal?

Reflect on your leadership style, citing examples of how you encourage teamwork, communication, and professional development among dock office personnel and deckhands.

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What strategies do you use to ensure effective ferry scheduling?

Illustrate your approach to optimizing schedules by describing methods you've implemented to balance passenger flow, crew availability, and operational timelines in past positions.

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How do you keep yourself updated on industry regulations related to ferry operations?

Discuss your commitment to professional development by mentioning relevant courses, workshops, or resources you utilize to stay informed about current regulations impacting ferry services.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 4, 2025

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