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Healthcare Systems Exercise & Training Manager, Bureau of Healthcare and Community Readiness

Job Description

OEPR's work focuses on promoting and protecting public health through emergency preparedness and response; and recognizes that social inequities negatively impact our efforts to maintain and improve the health of NYC during and after a disaster. With these inequities in mind, OEPR is also working to improve its application of a social justice and racial equity lens to its emergency preparedness and response work. OEPR's employees are expected to align their work with OEPR's efforts to combat the harmful effects of systemic injustices on communities and work towards the most equitable post-disaster public health outcomes possible.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
- Lead DOHMH healthcare exercise and training portfolio to support interagency planning, training, and exercises for medical surge and patient movement, incorporating DOHMH subject matter experts to exercise citywide public health emergency operational plans and meet federal Administration for Strategic Preparedness and Response (ASPR) Hospital Preparedness Program (HPP) grant requirements.
- Establish and maintain strong relationships with key healthcare operational planning and response partners in support of citywide training, planning, and response objectives
Review documentation for exercises including the exercise plan, master scenario events list (MSEL), after action report and corrective actions; coordinate and co-facilitate meetings to design exercises and review findings from it; ensure data gathering methods provide accurate data for planning assumptions related to the scenario/plan that is the subject of the exercise
- Lead, develop, and/or organize trainings associated with agency and coalition preparedness activities focused on developing and exercising critical response capabilities.
Engage with intra-agency exercises and training
- Contribute to evaluation and improvement of citywide approach to health and medical emergency response including involvement or directing healthcare delivery system trainings/exercises.
- Serve in the Incident Command System (ICS) Healthcare Systems Support Branch (HSSB) as a desk officer to staff the Emergency Response Group (ERG) when activated and complete emergency response trainings.

PREFERRED SKILLS:
- Experience working with the healthcare sector, stakeholder engagement and project management
- Experience and/or certification in education, teaching, or instruction
- Excellent communication (verbal & written) and interpersonal skills
Experience with data collection, analysis, and interpretation
- Familiarity with or capacity to learn incident management, project management, and situational awareness software
- Professional or Board Certification in Emergency Management, Public Health, Business Continuity or similar
- Completion of FEMA Homeland Security Exercise and Evaluation Program course (HSEEP), IS-100, 200, 700, and 800, as well as ICS-300 and ICS-400
- Fluency in Microsoft Office.

Special Note:
Public Health Emergency Preparedness Specialists (HMH) will be required to work during public health emergency activations, drills and/or trainings.

Qualification Requirements
1. Master’s degree from an accredited college in emergency management, public health, disaster management, emergency preparedness/administration, public administration, or related field and one (1) year of satisfactory full-time professional experience in one or a combination of the following area(s): emergency preparedness planning/management, emergency medical services, fire or public safety, law enforcement, homeland security, public health, mental health, environmental/occupational health and safety or a related specialized
area; or

2. A baccalaureate degree from an accredited college and two (2) years of satisfactory full-time professional experience in one of the areas described in “1”above; or

3. A satisfactory equivalent combination of education and experience. However all candidates must have a minimum of one (1) year of satisfactory full-time professional experience in one of the areas described in “1” above.

Why you should work for us:

- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!


The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347-396-6549.

PUBLIC HEALTH EMERGENCY PREPAR - 06853

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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What You Should Know About Healthcare Systems Exercise & Training Manager, Bureau of Healthcare and Community Readiness, City of New York

Are you passionate about healthcare and emergency preparedness? The Bureau of Healthcare and Community Readiness is looking for a Healthcare Systems Exercise & Training Manager to join our team in Long Island City, NY. In this vital role, you'll lead our healthcare exercise and training portfolio, ensuring we support interagency planning and compliance with federal requirements. You'll collaborate closely with key partners to design meaningful training exercises and gather the data necessary to improve our public health emergency response. Your contributions will help us combat systemic injustices and advocate for equitable health outcomes across New York City. We value strong communication skills, a proactive approach to stakeholder engagement, and a solid background in emergency planning. If you have the passion and expertise to improve healthcare delivery in times of crisis, we’d love to hear from you. Join us, and let's make a difference together for the people of NYC!

Frequently Asked Questions (FAQs) for Healthcare Systems Exercise & Training Manager, Bureau of Healthcare and Community Readiness Role at City of New York
What are the key responsibilities of the Healthcare Systems Exercise & Training Manager at the Bureau of Healthcare and Community Readiness?

As the Healthcare Systems Exercise & Training Manager at the Bureau of Healthcare and Community Readiness, you will lead the healthcare exercise portfolio, support interagency training, and ensure compliance with federal grant requirements. You'll establish relationships with key planning partners, coordinate exercise documentation, and facilitate meetings to enhance emergency response capabilities.

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What qualifications are needed to become a Healthcare Systems Exercise & Training Manager at the Bureau of Healthcare and Community Readiness?

To qualify for the Healthcare Systems Exercise & Training Manager role, candidates must hold a Master’s degree in emergency management, public health, or a related field, along with at least one year of professional experience in emergency preparedness or a related area. Alternatively, a Bachelor's degree with two years of relevant experience is acceptable.

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How does the Bureau of Healthcare and Community Readiness support public health emergency preparedness?

The Bureau of Healthcare and Community Readiness fosters public health preparedness by conducting training exercises that ensure effective healthcare delivery during emergencies. They emphasize collaboration among agencies and community partners to develop plans and response strategies that are equitable and effective in addressing health disparities.

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What skills are preferred for the Healthcare Systems Exercise & Training Manager position?

Preferred skills for the Healthcare Systems Exercise & Training Manager position include experience in the healthcare sector, strong communication skills, stakeholder engagement, data analysis capabilities, and familiarity with incident management software. Certifications in emergency management or public health are also highly desirable.

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What kind of benefits can one expect when working for the Bureau of Healthcare and Community Readiness?

Employees at the Bureau of Healthcare and Community Readiness enjoy generous benefits, including premium-free health insurance, a defined benefit pension plan, potential loan forgiveness programs, and opportunities for a flexible work-from-home policy. Additionally, they benefit from a robust Worksite Wellness Program.

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Common Interview Questions for Healthcare Systems Exercise & Training Manager, Bureau of Healthcare and Community Readiness
Can you describe your experience with emergency preparedness planning?

When answering this question, highlight your specific experiences in emergency preparedness, such as any training exercises you've managed or participated in. Mention your ability to develop response strategies and the ways you've collaborated with stakeholders to strengthen emergency plans.

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How do you ensure that training exercises meet federal requirements?

Discuss your systematic approach to designing training exercises, including how you review and align exercise documentation with federal guidelines. Provide examples of how you've used feedback and after-action reports to continuously improve training outcomes.

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What strategies do you use to engage diverse stakeholders in emergency planning?

It's important to address the various needs within your community. Share your approaches to building relationships with diverse stakeholders, including the methods you use for effective communication and collaboration in planning efforts.

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How do you measure the effectiveness of training exercises?

Outline your techniques for evaluating training exercises, such as using pre- and post-exercise surveys, feedback sessions, and analyzing performance metrics against set objectives to determine areas for improvement.

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Describe a challenging situation you faced in a previous role related to emergency response and how you tackled it.

Share a specific challenge, detailing your thought process and the steps you took to address it. Highlight the outcomes and what you learned from the experience to show your ability to adapt and grow.

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Can you give examples of your collaboration with healthcare partners during an emergency drill?

Discuss specific instances where you worked with healthcare partners in drills. Highlight the planning, execution, and any obstacles you overcame, focusing on the successful outcome and the importance of teamwork in emergency readiness.

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What role does social justice play in your approach to emergency preparedness?

Express your understanding of social justice in public health and emergency preparedness. Discuss how you incorporate equity into planning and training, ensuring that healthcare initiatives address systemic injustices.

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What tools or software are you familiar with related to incident management?

Discuss the specific incident management tools you have experience with and explain how you've utilized them in past roles to enhance coordination and improve communication during emergencies.

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How would you handle a situation where team members disagree on exercise objectives?

Describe your conflict resolution strategy, emphasizing the importance of open communication, facilitating discussions, and finding common ground to align team goals effectively.

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What do you think is the most pressing issue in emergency preparedness today?

Discuss current trends and challenges in emergency preparedness, drawing on recent events or public health issues. Share your insights into how these impact your work and your perspective on the future of public health readiness.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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DATE POSTED
April 5, 2025

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