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PMO Analyst - job 1 of 2

Job Description

About the New York City Police Pension Fund
The New York City Police Pension Fund (NYCPPF or the “Fund”) is dedicated to providing superior service to its 33,000 active members and 53,000 retired members of the New York City Police Department. We remain committed to providing courteous, professional service by providing customized attention throughout our lifelong partnership with the uniformed staff of the NYPD and their families. We are looking for individuals with passion, dedication and commitment to excellence and innovation who are interested in adding to our dynamic and collaborative work environment. Please visit us at www.nyc.gov/nycppf to learn more.

Job Description
The Project Management Office (PMO) is responsible for the Fund’s software implementation project. The Fund is currently amid a multi-year, multi-phased rollout of its pension administration system for the Comprehensive Officers Pension System (“COPS”) 2.0 project; this includes both a Line-Of-Business application for the Fund’s staff and a Self-Service portal for the membership which allows members to view retirement benefit information and transact with the Fund online. The Project Management Office also serves the agency’s operational units in providing support and business continuity for special projects.

We are seeking an organized PMO Analyst with exceptional communication and authoring skills who can independently manage an aggressive workload across technical and business areas of the Fund. This role involves planning, organizing, composing and managing project documents, and managing resources based on project demands while working closely with senior management. Duties and responsibilities include, but are not limited to, the following:

A. Functional Delivery Management: Responsible for overseeing the design, requirements sign-off, development, testing, training, and rollout of new functionality within the assigned business area. This involves coordination between the agency’s business subject matter experts (SMEs), system integrators, and testing partners.
I. Agile Development Leadership:
- Define and confirm the scope of work for time boxed segments
- Oversee planning and delivery of functional requirements
- Lead business analysis and process design activities
- Coordinate review and sign-off of project documentation (e.g., Solution Design Documents, Functional Checklists, Requirements Traceability Matrix)
- Identify and report risks and lessons learned
II. Waterfall Development Leadership:
- Define and confirm scope for Waterfall-based functionality
- Facilitate SME review and approval of delivered specifications
- Support the design process for Waterfall deliverables
- Certify agency-approved specifications
- Oversee testing and validation of Waterfall components
- Manage reporting and resolution of functional issues
B. Issue and Defect Management: Oversee the resolution of issues in the delivered system by coordinating with internal teams and partner resources.
- Coordinate delivery and testing of both functional and Waterfall components
- Certify testing outcomes for delivered components
- Manage defect tracking and design enhancement reporting
C. Project Scheduling and Coordination: Collaborate with project leads to align scheduling and resource planning with project objectives.
- Prioritize schedule based on evolving project needs
- Organize and coordinate necessary meetings and working sessions
- Help develop meeting agendas
- Manage scheduling constraints based on resource availability
D. Cross-Functional Delivery: Work with other project leads and the agency’s SMEs to ensure successful design, development, testing, and delivery of cross-functional components.
- Facilitate integration across operational units
- Ensure appropriate SME involvement in relevant project sessions
E. Additional Projects:
- Assist with other assignments as directed by the Chief Strategy Officer (CSO) as needed


Work Location: 233 Broadway, New York, NY 10279

Shift: 9:00 AM – 5:00 PM

HOW TO APPLY
CITY EMPLOYEES: Go to Employee Self Service (ESS) at www.nyc.gov/ess and search for Job ID#: 708457
ALL OTHER APPLICANTS: Go to https://cityjobs.nyc.gov and search for Job ID#: 708457

Candidates must be permanent or on a viable civil service list in the Staff Analyst title to be considered for this position.

Salary: The hiring rate being offered for this position is $60,549. If you possess the preferred skills above, consideration will be given to offer you a maximum annual salary of no more than $69,631. The salary is non-negotiable.

Additional Information
NOTE: This is a full-time on-site position. The incumbent will be required to report to the office on a regular basis.

A career with the New York City government provides employees with a comprehensive benefits package. As a City employee, you and your family will have access to a range of benefits that are designed to make your City career very rewarding, including a Pension Plan with the New York City Employee’s Retirement System that offers health insurance benefits upon retirement. Please speak with your Human Resources Representative to learn more.

STAFF ANALYST - 12626

Qualifications

A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school; or

A baccalaureate degree from an accredited college and two years of satisfactory full- time professional experience working in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area.

An associate degree or completion of 60 semester credits from an accredited college and four years of satisfactory full-time professional experience as described in "2" above.

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience as described in "2" above.

A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$65090 / YEARLY (est.)
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$60549K
$69631K

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What You Should Know About PMO Analyst, City of New York

Are you ready to make a meaningful impact with the New York City Police Pension Fund as a PMO Analyst? This role is an incredible opportunity to be at the heart of a vital project – the implementation of a comprehensive pension administration system. You’ll get to work in a dynamic and collaborative environment, contributing to a rollout that truly matters for over 86,000 members of the NYPD. As a PMO Analyst, your skills in organization and communication will shine as you manage project documents, coordinate with various teams, and oversee the development and testing of functionalities that ensure smooth operations for both staff and members. You'll tap into your expertise in both Agile and Waterfall methodologies while leading cross-functional deliveries and dealing with issue management. The best part? You’ll be part of a team that values dedication and innovation, all while enjoying a comprehensive benefits package that includes a solid pension plan. Located at 233 Broadway in New York City, this full-time, on-site position offers a starting salary of $60,549, with potential for growth based on your qualifications. If this sounds like the perfect fit for you, we invite you to explore an exciting career with us!

Frequently Asked Questions (FAQs) for PMO Analyst Role at City of New York
What are the main responsibilities of the PMO Analyst at the New York City Police Pension Fund?

As a PMO Analyst at the New York City Police Pension Fund, you will play a critical role in overseeing the design, testing, and rollout of new functionalities within our pension administration system. Your responsibilities will include coordinating with subject matter experts, managing project documents, and ensuring timely delivery of both Agile and Waterfall components. You'll also assist in issue resolution, project scheduling, and cross-functional delivery, making a significant impact on operations and member services.

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What qualifications are needed for the PMO Analyst position at the New York City Police Pension Fund?

To qualify for the PMO Analyst position at the New York City Police Pension Fund, candidates should possess either a master's degree in a relevant field or a bachelor's degree combined with two years of professional experience in areas related to budget administration, management analysis, or financial administration. Additionally, those with an associate’s degree and four years of experience, or a high school diploma with six years of relevant experience, could also be considered, highlighting the inclusive nature of our hiring process.

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What is the work environment like for a PMO Analyst at the New York City Police Pension Fund?

The work environment for a PMO Analyst at the New York City Police Pension Fund is dynamic and collaborative, rooted in our commitment to serving our members. You will work alongside a passionate team of professionals dedicated to innovation and excellence, fostering a culture that encourages teamwork and creative problem-solving. With a focus on delivering exceptional service, this role offers a supportive atmosphere conducive to personal and professional growth.

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What is the salary range for a PMO Analyst at the New York City Police Pension Fund?

The salary range for the PMO Analyst position at the New York City Police Pension Fund starts at $60,549, with potential for a maximum annual salary of $69,631 based on qualifications and relevant experience. This fixed salary structure reflects our transparent compensation policy while ensuring the value of your skills and contributions is acknowledged.

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How does the PMO Analyst role contribute to the New York City Police Pension Fund's mission?

The PMO Analyst role is crucial in advancing the New York City Police Pension Fund's mission by ensuring efficient management and delivery of vital software implementations. By overseeing project documentation, facilitating communication between various stakeholders, and maintaining high standards for project delivery, you'll help enhance member services and operational efficiency, all of which contribute to our overarching goal of providing superior service to the NYPD community.

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Common Interview Questions for PMO Analyst
Can you describe your experience with project management methodologies relevant to the PMO Analyst position?

In preparing for your interview, think about specific experiences where you've used Agile or Waterfall methodologies. Be ready to discuss how you’ve managed project phases, coordinated with teams, and delivered results. Highlight your adaptability in applying these approaches to meet project demands, as this will show your fit for the role.

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What strategies do you use for issue and defect management as a PMO Analyst?

When discussing issue and defect management, outline your proactive approach to identifying issues early and coordinating with relevant teams to resolve them. Provide examples of how your communication skills facilitated problem-solving and led to successful resolution, emphasizing your role in maintaining project momentum.

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How do you prioritize tasks in a fast-paced project environment?

In your response, showcase your organizational skills and ability to adjust priorities based on project needs. Discuss your techniques for assessing task urgency and impact, as maintaining alignment with project objectives is critical in a PMO Analyst role.

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How do you ensure successful collaboration among cross-functional teams?

To answer this question, share your experience fostering collaboration among diverse teams. Highlight techniques you’ve employed to facilitate communication, build rapport with stakeholders, and ensure their involvement in the project's key phases.

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Can you give an example of how you led a meeting to discuss project requirements?

Reflect on a specific meeting you facilitated, addressing how you prepared the agenda, encouraged participation, and ensured clarity in discussions. Your ability to guide conversations toward actionable outcomes will be pivotal in this role.

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What challenges have you faced in project management and how did you overcome them?

Discuss a challenge that impacted a past project, illustrating your problem-solving skills and resilience. Explain the steps you took to address the issue, the outcome, and what you learned that you can bring to the PMO Analyst role.

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How do you manage changes in project scope?

Prepare to answer by explaining your approach to scope management, emphasizing the importance of communication with project stakeholders. Provide an example of a scope change you navigated successfully, displaying your adaptability.

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What tools and software are you proficient with for project management?

In your answer, list out specific tools you've used, such as Microsoft Project, Trello, or Jira. Discuss how these tools have helped you in managing tasks, deadlines, and team collaboration.

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How do you track and report on project progress?

Describe the methods you use to monitor project metrics and progress, including how you communicate updates to stakeholders. Bring in a specific example of a report you created to track progress and address concerns.

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What motivates you to excel as a PMO Analyst?

Convey your passion for making a meaningful impact through project management. Share what aspects of the PMO Analyst role inspire you, such as the opportunity to improve systems and directly contribute to the well-being of NYPD members.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 14, 2025

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