Community Manager (World of Warships: Legends)

As a Community Manager for World of Warships: Legends at Wargaming, you will be responsible for executing a community engagement strategy that includes interacting with players through Discord, social media, videos, livestreams, and offline events. You'll gather feedback, analyze community sentiment, and report on key performance indicators (KPIs) to the product group while building strong relationships with community influencers.

To qualify for the Community Manager role at Wargaming for World of Warships: Legends, you should possess excellent verbal and written communication skills in English, have experience as a player of World of Warships: Legends, and understand gaming culture deeply. Additional skills like community management experience, project management abilities, and proficiency in tools like Microsoft Office and social media platforms will definitely help you stand out.

The Community Manager role at Wargaming is crucial for enhancing player engagement for World of Warships: Legends. You will represent the game - the face that players connect with. By actively engaging with the community, responding to queries, organizing events, and integrating player feedback, you will create a positive environment that fosters loyalty and excitement among players.

Wargaming offers a wide range of benefits to Community Managers in Prague, including 5 weeks of annual leave, additional paid time off, a meal card contribution, public transportation allowance, private healthcare, and opportunities for personal and professional growth. You'll also enjoy perks like language courses, wellness programs, and fun company events.

As a Community Manager at Wargaming for World of Warships: Legends, you will enjoy a hybrid work environment where you can work from the office a few days a week and enjoy flexibility on others. The studio in Prague is a hub of creativity and collaboration, providing a diverse and multicultural atmosphere where you can thrive and contribute to building a vibrant community.

Highlight your previous roles in community management, discussing specific platforms where you've engaged with players, feedback gathering methods, and how you analyzed player sentiment to improve community relationships.

It's essential to demonstrate your strategies for identifying, reaching out to, and maintaining relationships with influencers, as well as how you plan to leverage these connections for community growth.

Discuss current trends such as the rise of streaming, the importance of social media engagement, and community-driven content, emphasizing how these impact your approach to community management.

Share how you view negative feedback as an opportunity for improvement, and explain your approach to addressing concerns constructively while ensuring players feel heard and valued.

Mention specific tools like Discord, Slack, JIRA, Confluence, and any social media analytics platforms you've used to manage community relations and track engagement metrics.

Provide a real example, detailing the objectives, the methods you used, the role you played, and the outcomes that benefitted the community and the game.

Express your passion for gaming and how your values align with Wargaming's culture. Emphasize your enthusiasm for the titles and your desire to positively impact the player community.

Discuss specific KPIs that you believe are important, such as player retention, community growth, sentiment analysis, and engagement rates on various platforms.

Offer insights into personalized outreach, organizing events, or creating compelling content that can draw these players back and foster their interest and participation in the community.

Mention your tactics for staying informed, such as following gaming news outlets, participating in forums, engaging with social media, and attending industry events to ensure you are always ahead of the curve.