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PMO Analyst - job 2 of 2

Job Description

About the New York City Police Pension Fund
The New York City Police Pension Fund (NYCPPF or the “Fund”) is dedicated to providing superior service to its 33,000 active members and 53,000 retired members of the New York City Police Department. We remain committed to providing courteous, professional service by providing customized attention throughout our lifelong partnership with the uniformed staff of the NYPD and their families. We are looking for individuals with passion, dedication and commitment to excellence and innovation who are interested in adding to our dynamic and collaborative work environment. Please visit us at www.nyc.gov/nycppf to learn more.

Job Description
The Project Management Office (PMO) is responsible for the Fund’s software implementation project. The Fund is currently amid a multi-year, multi-phased rollout of its pension administration system for the Comprehensive Officers Pension System (“COPS”) 2.0 project; this includes both a Line-Of-Business application for the Fund’s staff and a Self-Service portal for the membership which allows members to view retirement benefit information and transact with the Fund online. The Project Management Office also serves the agency’s operational units in providing support and business continuity for special projects.

We are seeking an organized PMO Analyst with exceptional communication and authoring skills who can independently manage an aggressive workload across technical and business areas of the Fund. This role involves planning, organizing, composing and managing project documents, and managing resources based on project demands while working closely with senior management. Duties and responsibilities include, but are not limited to, the following:

A. Functional Delivery Management: Responsible for overseeing the design, requirements sign-off, development, testing, training, and rollout of new functionality within the assigned business area. This involves coordination between the agency’s business subject matter experts (SMEs), system integrators, and testing partners.
I. Agile Development Leadership:
- Define and confirm the scope of work for time boxed segments
- Oversee planning and delivery of functional requirements
- Lead business analysis and process design activities
- Coordinate review and sign-off of project documentation (e.g., Solution Design Documents, Functional Checklists, Requirements Traceability Matrix)
- Identify and report risks and lessons learned
II. Waterfall Development Leadership:
- Define and confirm scope for Waterfall-based functionality
- Facilitate SME review and approval of delivered specifications
- Support the design process for Waterfall deliverables
- Certify agency-approved specifications
- Oversee testing and validation of Waterfall components
- Manage reporting and resolution of functional issues
B. Issue and Defect Management: Oversee the resolution of issues in the delivered system by coordinating with internal teams and partner resources.
- Coordinate delivery and testing of both functional and Waterfall components
- Certify testing outcomes for delivered components
- Manage defect tracking and design enhancement reporting
C. Project Scheduling and Coordination: Collaborate with project leads to align scheduling and resource planning with project objectives.
- Prioritize schedule based on evolving project needs
- Organize and coordinate necessary meetings and working sessions
- Help develop meeting agendas
- Manage scheduling constraints based on resource availability
D. Cross-Functional Delivery: Work with other project leads and the agency’s SMEs to ensure successful design, development, testing, and delivery of cross-functional components.
- Facilitate integration across operational units
- Ensure appropriate SME involvement in relevant project sessions
E. Additional Projects:
- Assist with other assignments as directed by the Chief Strategy Officer (CSO) as needed


Work Location: 233 Broadway, New York, NY 10279

Shift: 9:00 AM – 5:00 PM

HOW TO APPLY
CITY EMPLOYEES: Go to Employee Self Service (ESS) at www.nyc.gov/ess and search for Job ID#: 708457
ALL OTHER APPLICANTS: Go to https://cityjobs.nyc.gov and search for Job ID#: 708457

Candidates must be permanent or on a viable civil service list in the Staff Analyst title to be considered for this position.

Salary: The hiring rate being offered for this position is $60,549. If you possess the preferred skills above, consideration will be given to offer you a maximum annual salary of no more than $69,631. The salary is non-negotiable.

Additional Information
NOTE: This is a full-time on-site position. The incumbent will be required to report to the office on a regular basis.

A career with the New York City government provides employees with a comprehensive benefits package. As a City employee, you and your family will have access to a range of benefits that are designed to make your City career very rewarding, including a Pension Plan with the New York City Employee’s Retirement System that offers health insurance benefits upon retirement. Please speak with your Human Resources Representative to learn more.

STAFF ANALYST - 12626

Qualifications

A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school; or

A baccalaureate degree from an accredited college and two years of satisfactory full- time professional experience working in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area.

An associate degree or completion of 60 semester credits from an accredited college and four years of satisfactory full-time professional experience as described in "2" above.

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience as described in "2" above.

A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$65090 / YEARLY (est.)
min
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$60549K
$69631K

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What You Should Know About PMO Analyst, City of New York

If you’re looking for a dynamic role, the New York City Police Pension Fund (NYCPPF) is excited to welcome a new PMO Analyst to our Project Management Office! At NYCPPF, we are dedicated to delivering top-notch service to our 33,000 active and 53,000 retired NYPD members. As a PMO Analyst, you’ll play a crucial role in managing our software implementation project for the Comprehensive Officers Pension System (COPS) 2.0. Your main responsibilities will include overseeing the design, requirements sign-off, and testing of new functionalities across various teams. You'll also lead Agile and Waterfall development efforts, ensuring that project documentation is reviewed and approved, and that any defects are quickly resolved. Communication is key in this role as you will liaise with senior management, internal teams, and external partners to facilitate smooth project delivery. Additionally, your role will involve scheduling and coordinating meetings, prioritizing tasks based on evolving project needs, and ensuring cross-functional collaboration. We're looking for someone who is detail-oriented, organized, and passionate about making our pension systems efficient and user-friendly for our members. If you thrive in a collaborative environment and possess exceptional communication skills, this position is perfect for you. Join us at our New York City office, and become part of a team dedicated to delivering outstanding service and innovation to the NYPD community!

Frequently Asked Questions (FAQs) for PMO Analyst Role at City of New York
What are the key responsibilities of a PMO Analyst at the New York City Police Pension Fund?

As a PMO Analyst at the New York City Police Pension Fund, you will be responsible for overseeing various aspects of our software implementation projects, particularly the COPS 2.0 initiative. Your main duties include managing project documents, coordinating between business and technical teams, and ensuring effective communication with senior management. You'll also play a critical role in Agile and Waterfall development processes, issue management, and ensuring that all defects are tracked and resolved promptly.

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What qualifications are required for the PMO Analyst position at the New York City Police Pension Fund?

To qualify for the PMO Analyst position at the New York City Police Pension Fund, candidates should possess a master’s degree in fields such as economics, business, or public administration, or a bachelor’s degree along with two years of relevant experience. Candidates with an associate degree or extensive professional experience may also be considered. Strong communication and organizational skills are essential for success in this role.

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How does the PMO Analyst contribute to the success of the COPS 2.0 project at the New York City Police Pension Fund?

The PMO Analyst contributes significantly to the success of the COPS 2.0 project by managing project timelines, coordinating team efforts, and ensuring that project goals align with the needs of the NYPD's members. By overseeing the implementation processes, facilitating communication between teams, and leading development initiatives, you will help ensure that the new pension system functions effectively and serves our users efficiently.

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What skills are essential for a successful PMO Analyst at the New York City Police Pension Fund?

A successful PMO Analyst at the New York City Police Pension Fund should have exceptional organizational skills, strong communication capabilities, and the ability to manage multiple projects simultaneously. Proficiency in project management methodologies, both Agile and Waterfall, is also crucial, along with the ability to work collaboratively with diverse teams and stakeholders to drive projects to successful completion.

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What is the work environment like for a PMO Analyst at the New York City Police Pension Fund?

The work environment for a PMO Analyst at the New York City Police Pension Fund is collaborative and engaging. You will work alongside dedicated professionals who are committed to providing high-quality service to our members. With an emphasis on communication, teamwork, and continuous improvement, you will find a supportive atmosphere where your contributions are valued and encouraged.

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Common Interview Questions for PMO Analyst
Can you explain your experience with project management methodologies as a PMO Analyst?

When responding to this question, highlight your familiarity with Agile and Waterfall methodologies. Discuss specific projects where you employed these methodologies, detailing how you planned, executed, and monitored project deliverables to meet deadlines and stakeholder expectations.

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How do you prioritize competing tasks and manage tight deadlines as a PMO Analyst?

To answer this effectively, share your approach to task prioritization. Describe the techniques you use to assess the urgency and importance of each task, and provide examples of how you've successfully managed competing deadlines in previous roles.

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Describe a time you handled a significant issue or defect in a project. What steps did you take?

In your answer, walk the interviewer through the situation from the issue's identification to resolution. Emphasize your problem-solving skills, the importance of effective communication with stakeholders, and how you implemented corrective actions to prevent recurring issues.

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How do you ensure effective communication among various stakeholders during a project?

Discuss your methods for maintaining clear communication, such as regular status updates, using project management tools, and keeping open lines of communication. Provide examples of how this approach has led to successful project outcomes.

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What strategies do you use for effective documentation in project management?

When answering, highlight the importance of thorough documentation in ensuring project transparency and accountability. Discuss your techniques for organizing documents, keeping thorough records of project changes, and ensuring accessibility for team members.

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How do you handle changes in project scope or unexpected challenges?

Share your adaptability and project management strategies for responding to changes effectively. Discuss how you communicate with the team and stakeholders, manage expectations, and adjust project plans accordingly.

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Can you provide an example of how you led a cross-functional team as a PMO Analyst?

In your response, provide a specific example where you successfully led a cross-functional team. Emphasize your leadership skills, how you facilitated collaboration, and kept the team focused on common goals to achieve project success.

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What tools and software are you familiar with for project management?

List the project management tools and software you have used, highlighting your proficiency in tools that are relevant to the PMO Analyst position. Discuss how these tools helped streamline processes and improve project tracking and reporting.

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How do you assess the success of a project after completion?

Describe the metrics you use to evaluate project success, such as stakeholder satisfaction, budget adherence, and timeline compliance. Discuss how you gather feedback from stakeholders and use these insights for continuous improvement.

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What motivates you to work as a PMO Analyst at the New York City Police Pension Fund?

Express your passion for public service and the impact of effective pension management on the lives of NYPD members and their families. Highlight your desire to contribute to innovative solutions that improve the overall service experience for these crucial community members.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
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DATE POSTED
April 14, 2025

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