SDR Manager

To be a successful SDR Manager at ClassDojo, you should have a proven track record in leading high-performing sales teams, especially in education technology sales targeting K-12 schools. Strong mentoring skills and the ability to drive pipeline growth are essential, alongside a passion for developing SDRs into outstanding sales professionals.

The SDR Manager at ClassDojo is responsible for leading and developing the SDR team, optimizing outreach strategies, driving pipeline growth, and collaborating cross-functionally with other teams. You will also establish performance metrics and refine sales processes for a more effective sales approach.

Success as an SDR Manager at ClassDojo is measured through the achievement of pipeline growth, meeting performance goals, and the overall effectiveness of the SDR team in generating qualified leads for Account Executives. Regular performance evaluations against set KPIs will help gauge this success.

At ClassDojo, SDR Managers utilize sales technologies like Salesforce and Outreach to enhance team efficiency. These tools help streamline communication, track engagement metrics, and optimize outreach strategies to ensure the SDR team is performing at their best.

Yes, the SDR Manager position at ClassDojo is remote-friendly! You have the flexibility to work from anywhere, as long as you're able to have significant hours overlap with one of the Americas time zones, fostering a distributed yet cohesive work environment.

In interviews, articulate your leadership philosophy, focusing on how you empower SDRs through training and personalized coaching to help them achieve their goals. Share success stories of SDRs you've mentored, emphasizing the importance of a supportive learning environment.

Discuss the different outreach strategies you've employed, particularly in your previous roles, and how you measure their effectiveness. Showcase your innovative ideas for combining traditional phone calls with modern social media approaches.

Explain the key performance indicators you prefer to track, such as calls made, emails sent, and leads converted. Mention your approach to providing constructive feedback and continuous improvement based on performance data.

Highlight your hands-on experience with sales technologies and how you've leveraged them in previous roles to enhance operational efficiency. Provide examples of how you trained your team to use these tools effectively.

Discuss your philosophy on cross-functional collaboration, emphasizing the importance of aligning sales strategies with marketing initiatives. Provide examples of past collaborative projects that led to successful outcomes.

Highlight proven tactics you’ve used to drive pipeline growth, such as setting clear and ambitious goals, creating competitive incentives among SDRs, and ensuring a consistent flow of qualified leads for the sales team.

Discuss common challenges like maintaining team performance during rapid growth, ensuring consistent communication, and fostering the company culture. Provide insights on strategies you've used to address these challenges effectively.

Provide a specific example of a strategy that led to measurable results. Outline the process, the goals set, and how you motivated your team to successfully execute the strategy.

Discuss your methods for keeping in touch with industry trends, such as attending webinars, reading relevant publications, or networking with professionals in the field. Highlight how this knowledge informs your strategies.

Share your personal passion for education and how it fuels your desire to work in this sector. Discuss the impact you hope to make through your role as an SDR Manager at ClassDojo, emphasizing alignment with their mission.