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Senior Client Services Coordinator

Make your next move an expert one.

At Colliers it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership and always do what’s right for our clients, people and communities.

Why Colliers?

Our enterprising environment needs your expertise to facilitate Colliers’ continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.

***This position is an onsite role based out of our Dallas, TX office.***

About you

As a Senior Client Services Coordinator, you're at the forefront of the action, delivering exceptional support to an assigned broker team. From project management to marketing support, you're the go-to guru for all things Commercial real estate. You have a passion for proposal creation and presentation. You're ready to tackle any client-facing challenge, or transaction administration task that comes your way. Join our team and let's make real estate magic together!

In this role, you will…

  • Provides high-level marketing and executive administrative support to the broker team.

  • Develops custom listing proposals, BOVs, property brochures and offering memorandums using InDesign.

  • Works closely with institutional clients and manages entire transaction process from the initial pitch to closing.

  • Tracks all property marketing activity and maintains contact database.

  • Research market data to create quarterly newsletter.

  • Prioritizes workload appropriately to meet competing deadlines and multiple stakeholders.

  • Perform reviews of externally focused deliverables for the team ensuring best in class work.

  • Manages brokers bios, case studies, market overviews and completed transaction lists.

  • Manages existing projects and clients and research/evaluation of assignments.

  • Attends group-wide team meetings and company initiatives.

  • Drafts and delivers written communications that establish immediate credibility for self and team.

What you’ll bring

  • 2-3 years of Administrative and Marketing support within the Commercial Real Estate industry.

  • Proficient in intermediate functions including MS Word, Excel, PowerPoint.

  • Proficiency with Adobe InDesign/Photoshop/Illustrator.

  • Excellent communications skills, both oral and written.

  • Excellent organizational and prioritization skills.

#LI-EH1

#LI-Onsite

Make your next move an expert one and join us as we lead the industry into the future.

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

Direct applicants only please, no agencies.

Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact accommodations@colliers.com for assistance.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Client Services Coordinator, Colliers

Make your next move an expert one with Colliers as a Senior Client Services Coordinator in Dallas, Texas! In this position, you're not just any coordinator; you're the heartbeat of our broker team, ensuring exceptional support and seamless coordination in the bustling world of commercial real estate. From crafting eye-catching proposals to managing entire transaction processes, you play a crucial role in the success of your team. Your tasks will include creating tailored marketing materials using InDesign, tracking marketing activities, and collaborating with institutional clients to drive projects to completion. With your 2-3 years of experience in administrative and marketing support, you’ll bring excellent communication and organizational skills to the table, helping to juggle multiple priorities while keeping the team on track. At Colliers, you’ll find an enterprising culture that fosters growth and development, allowing you to learn quickly and make impactful decisions. Join us and let’s create some real estate magic together while you enjoy the vibrant community here in Dallas. Your expertise will shine as you attend team meetings, draft compelling communications, and ensure that all client-facing deliverables are of the highest standard. If you’re ready to take ownership and be an essential part of a passionate team, we would love to hear from you!

Frequently Asked Questions (FAQs) for Senior Client Services Coordinator Role at Colliers
What are the responsibilities of a Senior Client Services Coordinator at Colliers?

As a Senior Client Services Coordinator at Colliers, you will be responsible for providing comprehensive marketing and administrative support to an assigned broker team. This includes developing custom listing proposals, managing transaction processes from pitch to close, tracking marketing activities, and preparing market data for newsletters. Your role will also involve editing externally focused documents and maintaining various databases, ensuring that all deliverables meet the highest standards.

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What qualifications are needed for the Senior Client Services Coordinator role at Colliers?

To qualify for the Senior Client Services Coordinator position at Colliers, you should have 2-3 years of experience in administrative and marketing support within the commercial real estate sector. Proficiency in MS Office applications like Word, Excel, and PowerPoint, as well as Adobe InDesign, Photoshop, and Illustrator, is crucial. Excellent communication, organizational, and prioritization skills will also be essential to thrive in this role.

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How does Colliers support the career growth of its Senior Client Services Coordinators?

Colliers is committed to fostering a culture of growth and opportunity for its Senior Client Services Coordinators. The company encourages learning through hands-on experiences and provides access to resources that help accelerate career development. You'll have ample chances to gain expertise in commercial real estate, which can lead to new roles and career advancements within the organization.

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What is the work environment like for a Senior Client Services Coordinator at Colliers?

The work environment for a Senior Client Services Coordinator at Colliers is dynamic and collaborative. You will work closely with a passionate team that emphasizes innovation and doing the right thing for clients and communities. The culture is decentralized, allowing for flexibility and faster decision-making, which can make your work exciting and impactful.

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Is the Senior Client Services Coordinator position at Colliers onsite or remote?

The Senior Client Services Coordinator position at Colliers is an onsite role, based out of the Dallas, TX office. This allows for greater collaboration and engagement with the broker team and helps cultivate strong working relationships that are vital in the commercial real estate industry.

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Common Interview Questions for Senior Client Services Coordinator
Can you describe your experience with marketing support in the commercial real estate industry?

In your response, focus on specific projects where you played a key role in developing marketing materials or campaigns, emphasizing your proficiency with tools like Adobe InDesign. Highlight how your efforts contributed to successful transactions or client relationships.

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How do you prioritize multiple tasks with competing deadlines as a Senior Client Services Coordinator?

Share techniques you've used for prioritization, such as creating to-do lists or using project management software. Discuss how you assess the urgency of tasks and communicate with team members to ensure smooth operations.

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What methods do you employ to ensure high-quality deliverables for clients?

Explain your review processes, such as having a checklist for quality assurance or collaborating with colleagues for feedback before final submission. Mention the importance of aligning documents with client expectations and industry standards.

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Describe a challenging project you've managed and how you overcame obstacles.

Discuss a specific project that posed challenges, detailing your problem-solving approach, how you communicated with stakeholders, and the eventual outcome. Emphasize your resilience and adaptability.

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What do you know about Colliers and its mission?

Demonstrate your knowledge of Colliers' values, commitment to clients, and the culture it promotes. Relate these elements to why you are excited about the potential to contribute to the company as a Senior Client Services Coordinator.

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How would you handle a difficult client or situation as a Senior Client Services Coordinator?

Outline your approach to conflict resolution. Discuss the importance of active listening, empathy, and clear communication in addressing client concerns and finding satisfactory solutions.

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Can you give an example of how you've utilized market data to create reports or newsletters?

Share an example where you gathered market data to support your team, detailing the sources you used and how you presented the information. Highlight the impact of your work on client communications or decision-making.

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What tools do you find most helpful for managing multiple projects?

Mention specific project management tools or software that have helped you stay organized. Explain how these tools enhance collaboration and your ability to track progress effectively.

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What is your approach to team collaboration as a Senior Client Services Coordinator?

Discuss the importance of fostering open communication, regular check-ins, and being receptive to feedback. Share any strategies you use to keep the team aligned and motivated.

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Why do you want to work at Colliers as a Senior Client Services Coordinator?

Relate your personal and professional values to those of Colliers. Express enthusiasm for the company's commitment to client success and community engagement, and how your skills align with its mission.

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We maximize the potential of property to accelerate the success of our clients and our people.

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Full-time, on-site
DATE POSTED
April 1, 2025

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