Manager, Software Development & Engineering

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Responsible for leading a team of Software Development Engineers in the planning and designing of software and web applications. Manages projects from design to testing, including new programs, enhancements and modifications. Collaborates with Quality Assurance team to conduct testing. Has overall responsibility for developing/administering performance standards for organizational unit. Manages team which may include exempt and non-exempt employees. Provides subject matter guidance to employees as required. Develops processes and procedures to drive department efficiencies and assists in the development and meeting of departmental budget.

Job Description

This position is ineligible for visa sponsorship.  To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.

The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience. 

The Emerging Experiences and Channel Operations team, led by BJ Daisey, and part of the Reliability Experiences and Global Product Operations organization, responsible for developing and owning the programs that allow us to deliver on our dedication to providing the best, most reliable network, product, and service experiences, as well as a consistent standard of excellence, across our customer base, inclusive of those from Sky and our syndication partners. This team also develops solutions that allow us to grow market share in outstanding channels, including multi-dwelling units, retail, and higher education campus environments. 

Role Overview 

Comcast brings together the best in media and technology. We drive innovation to build the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and fields. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring groundbreaking products and services to life for millions of customers every day. If you share in our passion for partnership, our vision to redefine industries and our goal to lead the future in media and technology, we want you to fast forward your career at Comcast. 

Multifamily team in Emerging Experiences and Channel Operations (EECO) under P&T focuses on serving the customers living in multifamily buildings. We build the products to improve the experience for property managers and property owners to enable our Wi-Fi ready and Managed Wi-Fi product experience for multifamily subscribers. 

In this role, you will directly manage 5-10 people ranging in experience, including full-time-employees and contractors. You will collaborate with cross functional teams and other departments in identifying product and technical requirements. The ideal candidate can articulate what s/he has learned from past management and other leadership experiences and how their values have shaped the growth of a team. This person should demonstrate an interest in others with an eye towards creating an inclusive team culture. 

We are looking for an individual who… 

• Has passion - You love to help build compelling customer-first digital experiences that both demonstrate groundbreaking tech and resonate on human terms. 
• Communicates effectively - You excel at sharing ideas with other team members, crafting your message for a variety of partners and providing insights in a clear, effective way. 

• Executes - You have a bias for action and know how to break down barriers to get the job done. 
• Has courage - You are comfortable openly sharing your perspective and proposing new ideas and processes. 
• Learns - You are naturally curious and committed to continuous personal and professional development. 
• Can have fun - You're charismatic and can talk to anyone; you're flexible, fearless, and excited to help a team of product leads who build something awesome and share it with the world. 
• Thinks strategically - You see the “big picture” of challenges and opportunities ahead and can define solutions to those challenges. 

Core Responsibilities 

• Interfaces with architects, development team members and stakeholders including product owners, operations and program management. 
• Provide guidance to engineering teams and other departments in identifying product and technical requirements. 
• Serves as primary point of contact and liaison between engineering and other business and technology stakeholders. 

• Embrace & embody agile culture by spearheading in all steps of agile development including sprint planning, grooming and retros. Backlog grooming, breaking Epics into User Stories and sizing exercises. 
• Lead the triages for prod support with team and involve stakeholders as needed. 
• Interface with program management for reporting progress on quarterly commitments. 
• Participate in Quarterly planning, understand scope of epics and set expectations. 
• Solutions review, PR reviews with team and implement the strong engineering processes for team. 

• Create and maintain quarterly roadmaps for product delivery and define scope to individual sprints. 
• Experience in end-to-end solution design and interfacing with RESTful APIs and RESTful Web Services. 
• Organize software update process for existing applications and coordinates the roll-out of software releases. 
• Perform people leader responsibilities, Goal Setting and develop career growth plan for software engineers. 

Required Qualifications 

• 2+ years managing software engineers or acting as technical leader of the team 
• Knowledge of Agile Software Development Life Cycle 
• Knowledge of Continuous Integration and deployment tools 
• Experience with REST services, Spring-boot, web development and AWS 

• Excellent interpersonal and relationship building skills 
• Strong organizational skills and an attention to detail 
• Strong sense of ownership and responsibility for code quality that follows best practice 
• 5-7 years of relevant work experience 

Desired Qualifications 

• Strong sense of ownership, taking initiative, and willingness to learning new domains 

About Our Perks & Benefits: 

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated! 

Here's a look at just some of the perks and benefits we make available to our

US-based employees: 

• Medical & Dental 
• 401(k) Savings Plan 
• Generous paid time off 

• Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages. 
• Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet. 
• Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms. 

Learn more at https://jobs.comcast.com/life-at-comcast/benefits 

Reasonable Accommodation 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. 

Comcast is an EOE/Veterans/Disabled/LGBT employer. 

Skills

Agile Methodology, People Management, Software Development

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree: Computer and Information Science

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.