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Community Manager

Description

 

COMMUNITY MANAGER – Park Square, Rochester, NY


Join Conifer Realty's Community Manager Team Today!


CONIFER OFFERS GREAT BENEFITS:

Full-time 

Mondays – Fridays 8 AM- 430 PM 

Competitive Pay with semi-annual bonus potential

15 Days Paid Time Off first year commensurate with work schedule

13 Paid Holidays (2 are floaters) commensurate with work schedule

• 401K with company match

• Ongoing training and development for career growth opportunities

• Elective benefits include: Medical, Dental, & Vision

• Company paid Life, Short- & Long-Term Insurances

• Extraordinarily positive culture & environment; great team support

• Robust employee referral payment program


The salary range for this position is $60,000 to $65,000 an hour. The actual compensation may vary depending on a wide range of factors, including experience, skills, qualifications, certifications, location, etc. This range also does not include additional forms of compensation such as bonuses.


Conifer's Community Manager will support our apartment community at Park Square in Rochester, NY.


Responsibilities will include:

Handling all Tax Credit, HUD-Sec 8 PBV, HOME and other subsidy housing/resident leasing of apartment units. You will lead and manage the site maintenance team to ensure work orders are completed on time – ensuring apartment turnover is effectively and efficiently handled for new residents, and leasing is meeting expected occupancy goals. Employee training and performance management matters will be handled throughout the day as needed. These responsibilities provide the apartment community with operations that are safe and secure for the on-site residents, visitors, contractors and fellow employees. You will report directly to the Regional Manager and work collaboratively with the community team as well as key partners including, along with Conifer's Compliance, Property Management, Property Finance, People + Culture (HR) and outside housing authority representatives to ensure all required aspects of operating a stable, fiscal operation are covered and meeting all requirements.


SUCCESSFUL CANDIDATES WILL BRING:

• Minimum 3+ years’ prior experience in apartment management of LIHTC Tax Credit and HUD housing community desired.

• Strong MS Office Suite (Word, Excel, Outlook) for effective written communications and reporting.

• Yardi Voyager experience or knowledge of housing industry compliance software program(s) preferred.

• Tax Credit (LIHTC), HUD experience preferred.

• Strong math aptitude/accounting knowledge with good understanding of accounts receivable, accounts payable, budgeting.

• Some college preferred with COS, TCS certifications helpful, or other fair housing certification(s) or willing to obtain; minimum High School diploma/GED equivalent required.

• 1+ years prior team supervision experience including training, coaching and performance management.

• Excellent routine office clerical skills including proofreading, data entry, filing, phone skills as needed.

• Reliable transportation and a valid driver’s license and valid auto insurance policy required, flexibility for occasional travel to regional meetings, trainings, conference, as scheduled.


CANDIDATES’ SKILLS WILL ALSO INCLUDE:

• Outstanding written and oral communication skills.

• Excellent time management and multi-tasking skills with ability to meet all required deadlines.

• Demonstrated outstanding customer service skills to effectively collaborate with residents, team, agencies, vendors, contractors and problem-solve issues as required.

• Strong organizational skills with effective decision-making abilities; resourceful.

• Excellent business professionalism and business judgment at all times.

• Ability to adapt to change in a fast-paced environment; flexible.

• Eagerness to learn and take on responsibilities; highly motivated with drive to succeed.

• Embracing the opportunity to work side by side with team and other internal and external partners.

• Excellent attendance – reliable, dependable.

• Willingness to go the extra mile to resolve issues and complete tasks required, including any extended hours that might be needed.


To view the community, visit this link: https://coniferllc.com/properties/park-square/ 


About Conifer: Conifer Realty, LLC is a dynamic, vertically integrated organization that creates and manages high-quality affordable and work-force housing. Conifer has a 47+ year investment and development history with over 15,000 units owned and managed today. At the heart of Conifer is an experienced team of over 500 highly skilled and passionate professionals. The team’s demonstrated entrepreneurial spirit has secured our leadership role in the affordable housing industry.


APPLY TODAY via our website link to complete our application process and attach your resume: 

https://www.careersatconifer.com . You will hear directly from the hiring manager on next steps in the process. Thank you for your interest in joining the Conifer Team!


Conifer Realty LLC is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Average salary estimate

$62500 / YEARLY (est.)
min
max
$60000K
$65000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Community Manager, Conifer Realty

If you're looking to take the next step in your career, then the Community Manager position at Conifer Realty's Park Square in Rochester, NY might be just what you've been waiting for! We are on the lookout for an enthusiastic individual who can lead our apartment community with creativity and a positive attitude. In this role, you will take charge of all aspects of resident leasing, handling everything from Tax Credit and HUD-Sec 8 PBV to HOME and other subsidy housing. You'll work closely with our dedicated maintenance team to ensure everything runs smoothly—think timely work orders and effective turnover processes that keep our residents happy and engaged. Collaborating with departments such as Compliance, Property Management, and Finance will be key to ensuring we're not just meeting but exceeding expectations. Plus, with competitive pay, semi-annual bonuses, and excellent benefits including a 401K match, paid time off, and a culture that emphasizes ongoing learning and development, this is a chance to join a company that's all about making a difference in people's lives. Whether you have a strong background in apartment management or are eager to demonstrate your skills in communication and organization, we're excited to see what you bring to our team. So, if you're someone who thrives in a dynamic environment and is ready to embrace new challenges, don't wait! Apply now to become part of our dedicated Community Manager team at Conifer Realty.

Frequently Asked Questions (FAQs) for Community Manager Role at Conifer Realty
What are the responsibilities of a Community Manager at Conifer Realty?

As a Community Manager at Conifer Realty, your primary responsibilities include managing the apartment leasing process for various housing programs such as Tax Credit and HUD. You'll lead and oversee the maintenance team to ensure timely completion of work orders and effective management of apartment turnover. Additionally, you'll collaborate with various departments and external partners to maintain a compliant and well-managed community.

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What qualifications are required for the Community Manager position at Conifer Realty?

To be successful as a Community Manager at Conifer Realty, candidates should have a minimum of 3 years of experience in apartment management, particularly in LIHTC Tax Credit and HUD housing. Strong organizational, communication, and time management skills are essential, along with a good understanding of financial processes like budgeting and accounts payable.

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What benefits does Conifer Realty offer to its Community Managers?

Conifer Realty offers a competitive benefits package to its Community Managers, including a salary range between $60,000 and $65,000. You'll enjoy paid time off, 13 paid holidays, and a generous 401K matching program. Health benefits such as medical, dental, and vision, along with life insurance and ongoing training opportunities, contribute to a supportive work environment.

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How does Conifer Realty support the career development of its Community Managers?

Conifer Realty emphasizes ongoing training and development for all its employees, including Community Managers. This commitment to professional growth ensures that employees can continually advance their skills and knowledge within the affordable housing industry, opening doors for future opportunities.

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What is the work culture like at Conifer Realty as a Community Manager?

The work culture at Conifer Realty is described as extraordinarily positive and supportive. Community Managers are encouraged to collaborate with their team members and engage with residents and partners to foster a vibrant community atmosphere, making it a rewarding environment to work in.

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Common Interview Questions for Community Manager
Can you describe your experience with managing apartment communities?

In your response, make sure to highlight specific examples from your past roles, focusing on the types of communities you managed, the responsibilities you held, and the successes you achieved in terms of occupancy rates and resident satisfaction.

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How do you handle conflict resolution within a community?

Discuss your approach to resolving conflicts, emphasizing your communication skills and ability to remain calm. Share a specific instance where you successfully mediated a disagreement among residents or between team members.

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What software systems are you familiar with that relate to property management?

Mention any experience you have with systems like Yardi Voyager or other housing compliance software. If you have limited experience, emphasize your willingness to learn new systems quickly.

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How do you ensure compliance with HUD regulations?

Explain your understanding of HUD regulations and how you've adhered to these in your previous roles. Use examples to illustrate your process for staying up to date with compliance requirements.

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What strategies do you implement to achieve high occupancy rates?

Discuss marketing strategies, community engagement, and your approach to resident retention. Provide detailed examples of how these strategies have led to successful outcomes in previous positions.

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How would you train your team to ensure high performance?

Describe your training approach, including how you intend to communicate expectations, provide constructive feedback, and promote team morale to enhance performance within your team.

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Can you share how you manage your time in a fast-paced environment?

Illustrate your time management strategies, such as prioritizing tasks using digital tools or lists. Mention specific examples where you successfully managed multiple projects within deadlines.

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How do you maintain positive relationships with residents?

Talk about your customer service philosophy and how you go the extra mile to ensure resident satisfaction. Use examples of interactions or initiatives that fostered strong relationships.

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What steps do you take to ensure effective communication among your team?

Explain how you implement regular meetings, utilize digital communication tools, and foster an open-door policy to encourage open communication among team members.

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What motivates you as a Community Manager?

Share your passion for community engagement and development, emphasizing how helping residents find a sense of belonging and satisfaction is a key motivating factor in your work.

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At Conifer Realty, we’ve created exceptional communities for over 50 years. Founded in 1975, we specialize in developing, constructing, and managing high-quality affordable housing across the northeastern United States. With a deep commitment to i...

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April 7, 2025

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