Onboarding Specialist

The Onboarding Specialist at Constellation is responsible for launching Paid Social, Paid Search, and Programmatic campaigns. This includes building campaigns using platforms like Meta Ads Manager and Google Ads, executing onboarding tasks, ensuring accurate setup, performing quality assurance, and collaborating with internal teams to troubleshoot issues.

To apply for the Onboarding Specialist role at Constellation, you should have 1-2 years of experience in digital marketing, ad operations, or media execution. Familiarity with Meta Ads Manager and Google Ads is a plus, as well as experience with programmatic platforms such as The Trade Desk or DV360. Exceptional attention to detail and strong organizational skills are crucial.

The Onboarding Specialist plays a vital role in laying the groundwork for long-term client success by meticulously launching campaigns and ensuring everything aligns with best practices. By working closely with multiple teams and maintaining campaign accuracy, they help build effective and compliant content strategies that drive results.

A typical day for an Onboarding Specialist at Constellation involves building campaigns across various platforms, conducting thorough quality checks, collaborating with Growth and Client Success teams, and updating onboarding processes. It’s a dynamic role that combines detail-oriented work with teamwork, ensuring campaigns launch seamlessly.

Constellation offers a competitive benefits package that includes comprehensive healthcare, dental, and vision coverage, unlimited PTO, a hybrid work environment, and a competitive 401k plan. Additional perks include commuter benefits, a stipend for meals, and wellness programs, making it an attractive place to work.

When addressing this question, mention specific tools you've used such as Meta Ads Manager and Google Ads, detailing how you utilized them in your past roles. Discuss your familiarity with managing budgets, targeting audiences, and the importance of detailed QA in the process.

Demonstrate effective organizational skills and time management practices. Provide examples of how you have successfully managed competing deadlines in previous positions, emphasizing your ability to stay calm under pressure and maintain attention to detail.

Detail your systematic approach to QA, such as checking campaign settings, audience targeting, and conversion tracking. Mention how you collaborate with colleagues to identify potential issues and ensure everything is compliant before launch.

Explain your proactive approach to staying informed through resources like blogs, webinars, and industry newsletters. Additionally, highlight any communities or professional networks you participate in to share insights and best practices related to digital advertising.

Share a specific example, detailing the challenge, the steps you took to find a solution, and the outcome. Emphasize your problem-solving skills and your ability to collaborate with team members to overcome obstacles.

Discuss your awareness of advertising regulations and standards relevant to the campaigns you manage. Share how you ensure compliance through rigorous checking and team communication to catch any potential issues before launch.

Talk about your openness to feedback and how you view it as an opportunity for improvement. Describe your process for integrating suggestions into your work while maintaining the campaign's effectiveness.

Express your enthusiasm for the company's innovative approach, your eagerness to be part of a growing team, and your dedication to helping clients succeed through effective onboarding processes.

Discuss the importance of clear documentation for maintaining consistency and training new team members. Outline the steps you take to create detailed, user-friendly guides to improve cross-platform campaign onboarding.

Elaborate on how attention to detail directly impacts the success of campaigns and client satisfaction. Provide examples illustrating situations where being meticulous helped you avoid errors and contribute to smoother campaign launches.