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BestDrive Service Technician - job 2 of 2

Company Description

BestDrive, a wholly owned subsidiary of Continental, is quickly becoming the top choice among commercial trucking fleets for our high-quality products and exceptional service. BestDrive Commercial Tire Centers specializes in providing fleet customers with innovative tire solutions including award-winning Continental and General Tire brand products, innovative commercial solution products such as ContiPressureCheck, and a wide array of multi-brand truck tires to address all market segments. Since our founding in 2012, we presently have 25 locations throughout the United States and continue to rapidly expand our footprint throughout the country.

Job Description

The Tire Service Technician position is essential to our business. This person must be able to properly dismount, mount, balance, and repair Commercial Vehicle and Medium Truck tires. Employees will be responsible for all aspects of tire and related service and repair for off-the-road equipment (construction, earthmoving, mining, farm etc.) as well as other duties as assigned by the manager.

HOW YOU WILL MAKE AN IMPACT - 

  • Mount/Dismount/Install tires & tire/wheel assemblies
  • Load/Unload tires on and off trucks
  • Repair Tires
  • Follow established procedures to inspect tires and wheels before and after service.
  • Determine repairable tire conditions and make such repairs.
  • Review work orders and discuss work with supervisors.
  • Document work performed accurately and according to company policy.
  • Operate heavy-duty tire service equipment and tools including boom cranes, cribbing, jacks, compressors, and electric and hydraulic equipment.
  • Unbolt and re-bolt wheels from/to equipment, using lug wrenches and other hand and power tools.
  • Mount and dismount any type of off-the-road tire including but not limited to multi-piece rims.
  • Perform emergency road service calls on nights and/or weekends on a rotating basis.
  • Proper maintenance of assigned service vehicle including an appearance as well as onboard service equipment and tools.
  • Comply with OSHA regulations and safety requirements pertaining to this position.

Qualifications

WHAT YOU BRING TO THE ROLE - 

  • Must be 18 years or older
  • Valid Driver’s License
  • Ability to pass a DOT physical
  • The ability to work in a fast-paced, customer service-oriented environment.
  • Ability to work on a team and independently
  • Ability to communicate, verbally and written, clearly and professionally with co-workers and management.

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

ADDITIONAL WAYS TO STAND OUT -

  • High School Diploma or equivalent
  • 1-2 years of tire service technician experience
  • CDL License a plus•
  • TIA certification

Additional Information

Work Environment & Physical Requirements

  • Work hours are generally 7-5 Monday – Friday.  Saturday and evenings as needed; may have little to no advance notice.
  • Safety is our highest priority and safety procedures/guidelines must be followed.
  •  This position operates in all types of indoor and outdoor work environments, therefore exposure to heat and cold is to be expected.
  • While performing the duties of this job, the employee is regularly required to stand, bend, climb, lift, and walk. 
  • Required to handle hazardous materials and wear various forms of protective equipment (safety shoes, gloves, protective eyewear, etc.). Comply with OSHA regulations and safety requirements. 
  • Required to lift 75-100 lbs. routinely; may be required to occasionally lift up to 150 lbs. individually.

THE PERKS

  • Immediate Benefits
  • Paid Time Off
  • Employee Discounts, including tire discounts
  • Employer 401(k) Match
  • Diverse & Inclusive Work Environment
  • Employee Assistance Program
  • Future Growth Opportunities
  • And more benefits that come with working for a global industry leader!

EEO-Statement:

EEO / AA / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to [email protected] or contact US Recruiting at 248.393.5566. This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a call back.

 

Ready to drive with Continental? Take the first step and fill in the online application.

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Average salary estimate

$42500 / YEARLY (est.)
min
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$35000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About BestDrive Service Technician, Continental

If you're looking to join a dynamic team and enjoy hands-on work in the automotive industry, the BestDrive Service Technician position at BestDrive in Valdosta, GA could be your perfect fit! BestDrive, a subsidiary of Continental, is known for providing exemplary tire solutions to commercial trucking fleets. As a Service Technician, you will be integral to ensuring that these fleets operate efficiently and safely. Your main responsibilities will include mounting, dismounting, balancing, and repairing various types of commercial vehicle tires, along with performing tire services on off-the-road equipment. The role demands a solid understanding of tire service procedures as well as a commitment to following safety guidelines and protocols. You’ll operate heavy-duty tire equipment, conduct thorough inspections of tires before and after service, and document your work accurately. Teamwork and independent work skills are essential as you’ll often collaborate with supervisors and other technicians. If you thrive in a fast-paced environment and enjoy solving problems, this role will keep you engaged and active! Plus, you’ll have opportunities for growth and development within a leading company in the industry. So, why wait? Join BestDrive and be part of an innovative company that prizes its team's safety and well-being while providing top-tier tire solutions!

Frequently Asked Questions (FAQs) for BestDrive Service Technician Role at Continental
What are the main responsibilities of a BestDrive Service Technician?

As a BestDrive Service Technician, your primary responsibilities will include mounting and dismounting tires, performing repairs on commercial vehicle and off-the-road equipment tires, and following established safety procedures. You'll also inspect tires and wheels before and after service, document your work accurately, and utilize heavy-duty tire service equipment.

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What qualifications are required to become a BestDrive Service Technician?

To become a BestDrive Service Technician, candidates must be at least 18 years old and possess a valid driver’s license. Additionally, the ability to pass a DOT physical is required. While prior experience in tire service is advantageous, it’s not necessary for entry-level candidates eager to learn.

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What kind of work environment can I expect as a BestDrive Service Technician?

BestDrive Service Technicians work in various indoor and outdoor environments, which means you'll experience exposure to different weather conditions. Safety is paramount, and you'll be required to follow strict safety guidelines and use protective equipment while performing your duties.

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Is there room for career advancement as a BestDrive Service Technician?

Yes, there are numerous growth opportunities available at BestDrive for Service Technicians. As you gain experience and enhance your skills, you may have the chance to move into supervisory roles or specialized technician positions.

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What benefits do BestDrive Service Technicians receive?

BestDrive Service Technicians enjoy a range of benefits including paid time off, employee discounts on products, a 401(k) match, and an inclusive work environment. Employees also have access to various programs aimed at promoting well-being and future professional growth.

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Common Interview Questions for BestDrive Service Technician
What experience do you have with tire mounting and balancing?

When answering this question, share any practical experience you have with mounting and balancing tires, emphasizing specific skills or tools you’ve used. If you have faced challenges, explain how you overcame them to highlight your problem-solving skills.

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How do you ensure safety while working as a Service Technician?

Discuss your understanding of safety protocols and any training you've received. You can mention the importance of using protective gear and following established guidelines to prevent accidents on the job.

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How do you handle working under pressure, especially in a fast-paced environment?

Provide an example of a time you worked under pressure. Explain how you stayed focused, organized your tasks, and communicated with your team to meet deadlines without compromising quality.

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Can you describe a time you provided excellent customer service?

Share a specific scenario where you went above and beyond to assist a customer. Highlight your communication skills and your ability to address concerns effectively.

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What tools and equipment are you familiar with in tire service operations?

List the tools you have experience with, including any heavy-duty tire service equipment. Discuss your level of comfort in operating these tools and how you've used them in previous roles.

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What procedures do you follow when inspecting tires?

Explain your approach to tire inspections, focusing on the steps you take to identify issues and ensure safety. Describe how you document your findings and communicate them to your team.

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How do you prioritize your workload in a technician role?

Discuss your organizational skills and how you assess tasks based on urgency and importance. Share methods you use to stay on track with multiple responsibilities.

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What motivates you to work in the tire service industry?

Reflect on your passion for hands-on work and customer service. Share what you find rewarding about helping others stay safe on the road and your interest in promoting tire maintenance.

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How would you approach a situation where you disagree with a supervisor’s direction?

Speak about the importance of open communication and working collaboratively. Describe how you would respectfully voice your concerns while remaining professional and receptive to feedback.

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Why do you want to work for BestDrive specifically?

Highlight BestDrive’s strong reputation in the industry, commitment to quality service, and employee support. Discuss how these values align with your career goals and ideals.

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Full-time, on-site
DATE POSTED
March 18, 2025

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