TeleSitter Monitor Tech PRN

As a TeleSitter Monitor Tech at Corewell Health, your primary responsibility is to provide vigilant observation and surveillance of multiple patients via a video monitoring system. You will engage patients by verbally coaching them to avoid at-risk behaviors and ensure their safety. In addition, you will promptly notify nursing staff if a patient is in need of assistance, while adhering to strict confidentiality and hospital policies.

To qualify for the TeleSitter Monitor Tech position at Corewell Health, you must have at least a high school diploma or an equivalent credential. General computer skills, including proficiency with email and office suite applications, are essential. While previous customer service experience or direct patient care is preferred, it is not mandatory, making this position accessible for those looking to start in a healthcare role.

Corewell Health offers a comprehensive benefits package for TeleSitter Monitor Techs, which includes financial, health, and work/life balance resources. Employees can enjoy on-demand pay options, discounts on various services, and a choice of retirement savings plans. Additionally, Corewell Health promotes a collaborative culture, ensuring team members feel valued and empowered in their roles.

The TeleSitter Monitor Tech position at Corewell Health typically requires night shifts, with scheduled hours from 11 p.m. to 7 a.m. This part-time role offers flexibility with variable days and weekend shifts, making it ideal for individuals seeking accommodating work hours in a healthcare environment.

Corewell Health is committed to fostering an inclusive and diverse workplace for all its TeleSitter Monitor Tech team members. Emphasizing collaboration and respect, the organization actively promotes equity through various initiatives and workshops. Employees are encouraged to bring their whole selves to work, contributing to a supportive community that prioritizes health and wellness for everyone.

When answering this question, provide specific examples of any previous roles that involved monitoring patients or providing care. Highlight your attention to detail, how you managed multiple responsibilities, and any relevant skills that would align with the TeleSitter Monitor Tech role at Corewell Health.

In responding to this question, outline your approach to verbally redirecting the patient's behavior. Emphasize the importance of maintaining a calm demeanor, using clear communication, and knowing when to involve nursing staff for additional support.

Mention qualities such as strong observational skills, excellent communication abilities, empathy, and teamwork. Explain how these attributes contribute to patient safety and effective collaboration with other healthcare professionals.

Highlight your understanding of confidentiality protocols in healthcare settings. Discuss your commitment to upholding patient privacy and the importance of following hospital policies on confidentiality, particularly in your role as a TeleSitter Monitor Tech.

Discuss any techniques that help you remain calm and effective under pressure, such as prioritizing tasks, taking brief moments to recenter, or employing effective time management skills that enhance your focus when monitoring patients.

If you have specific experience with video technology, provide examples of how you've utilized it in previous roles. If not, express your comfort with learning new technology and your willingness to undergo any necessary training to excel as a TeleSitter Monitor Tech.

Explain your method for assessing patient needs and how you focus on the most critical observations first. You may also want to detail your approach to time management, ensuring all patients receive the attention they require.

Share a specific experience that illustrates your ability to collaborate with colleagues. Mention how communication and mutual support contributed to the success of the team, especially in a healthcare context.

Discuss your openness to receiving feedback and how you view it as an opportunity for growth. Provide examples of how you've implemented suggestions in the past to improve your performance.

Remember to convey your passion for patient care and the values of Corewell Health. Discuss how the organization’s commitment to health and wellness aligns with your personal and professional goals, and why you believe you would be an excellent fit for the team.