Health Services Administrator Registered Nurse (RN)

A Health Services Administrator Registered Nurse (RN) at CorrectHealth is tasked with efficiently managing healthcare services round the clock. Key responsibilities include overseeing clinical operations, financial management, human resources, and ensuring compliance with healthcare standards set by organizations like NCCHC and ACA. The role also involves collaborating with healthcare and correctional staff to promote quality patient care, making it critical for the administrator to apply ethical policies and maintain high-performance standards.

To qualify for the Health Services Administrator (RN) role at CorrectHealth, candidates must hold a BS degree or ADN and maintain an active Registered Nurse (RN) or Nurse Practitioner (NP) license in the state of employment. Additionally, corrections experience and 3-5 years of supervisory or administrative experience are preferred. Strong analytical, decision-making, and interpersonal skills, as well as technical proficiency in office software, are also essential for this position.

At CorrectHealth, the work environment for a Health Services Administrator Registered Nurse (RN) is dynamic and supportive, fostering teamwork and collaboration. You will be involved in a multi-disciplinary medical organization that emphasizes professional ethics, integrity, and leadership. With a focus on high-quality patient care, the environment also values innovation and operational excellence, providing you with a rewarding and challenging experience.

CorrectHealth offers a comprehensive benefits package for Health Services Administrator Registered Nurses (RNs) that includes medical, dental, vision, and life insurance. In addition, employees have the benefit of a robust retirement plan, paid time off, and various other perks that contribute to a healthy work-life balance. The focus on employee well-being and professional development makes CorrectHealth a great place to grow your career.

For the Health Services Administrator (RN) position at CorrectHealth, candidates with 3-5 years of administrative or supervisory experience, particularly within the corrections field, are preferred. This experience helps ensure that the HSA can effectively lead a healthcare team and navigate the unique challenges of providing medical care in correctional settings. Strong leadership and resource management skills are vital for success in this role.

When answering this question, highlight your previous roles where you successfully managed healthcare services, focusing on key achievements such as improving patient outcomes and operational efficiency. Provide specific examples and metrics to back up your claims, and demonstrate your understanding of the unique challenges within correctional healthcare.

Emphasize your experience in fostering collaboration among healthcare and correctional staff. Discuss your communication style and problem-solving skills, providing an example of how collaboration led to improved patient care. Acknowledge the importance of building relationships and trust within a correctional setting.

Discuss your familiarity with relevant healthcare regulations, such as NCCHC and ACA standards, and mention strategies you've used to ensure compliance. This could include regular audits, staff training, and implementing best practices to maintain high-quality patient care and operational standards.

Demonstrate your conflict resolution skills by describing how you handle disagreements among staff or between healthcare providers and correctional officers. Use examples that showcase your ability to remain calm, facilitate discussions, and find solutions that prioritize patient care while respecting all parties involved.

Highlight key leadership qualities such as integrity, effective communication, decision-making, and resilience. Provide examples of how you've exhibited these qualities in your previous roles and how they positively impacted team performance and patient care.

Discuss your experience in budgeting and financial management within healthcare settings. Provide specific examples of how you allocated resources, made cost-effective decisions, and monitored spending while ensuring high-quality patient care remains a priority.

Share your methods of staying updated on healthcare trends, such as attending workshops, continuing education courses, networking with other professionals, and subscribing to relevant journals. Emphasize your commitment to lifelong learning and how it benefits your role as a Health Services Administrator.

Describe your proficiency with EHR systems, including any specific software you've used. Discuss how you've utilized EHR to streamline processes, improve patient outcomes, and enhance communication among healthcare providers and staff.

Articulate your philosophy regarding patient-centered care, specifically in the correctional setting, emphasizing dignity, equity, and access to healthcare as fundamental principles. Provide examples of how you've implemented policies that align with this philosophy in your previous roles.

Explain your approach to handling medical emergencies, including quick assessment, effective communication with the correctional staff, and urgency in delivering appropriate care. Provide a scenario illustrating your ability to stay composed and respond effectively to emergencies while ensuring the safety of patients and staff.