Customer Support Representative
- 401(k) matching
- Health insurance
- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- 401K retirement with company match
- Vacation, paid time off
- Company-paid training
- Employee discounts for Culligan in-home products
- Eligibility for annual recognition and training meetings/events
- Extensive problem-solving, order processing, and helping to manage customer accounts
- Provide proactive sales support by developing close relationships with customers
- Schedule service and delivery orders
- Coordinate schedules with the service/operations team
- Contact customers for purposes of scheduling additional services or offering maintenance plans
- Refer unresolved customer grievances to designated departments for further investigation
- High school diploma or GED
- Minimum of two years of customer service experience required
- Strong time management and project management skills
- Proficient in Microsoft Office (word, excel, outlook)
- Excellent communication skills, both written and verbal
Average salary estimate
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Are you passionate about helping customers and providing top-notch service? Look no further! Culligan Water is on the lookout for a dynamic Customer Support Representative in Largo, Florida. In this role, you will become a vital part of our customer relations team, helping customers navigate their orders, solve problems, and connect them with our exceptional water solutions. We value detail-oriented and organized individuals who possess strong communication skills. You'll be responsible for extensive problem-solving, managing customer accounts, scheduling service and delivery orders, and developing solid relationships with our clients. Not only will you be the friendly voice on the other end of the line, but you'll also have the opportunity to provide proactive sales support by suggesting additional services and maintenance plans. Qualifications include a high school diploma or GED and a minimum of two years of customer service experience. If you’re proficient in Microsoft Office and have strong time and project management skills, we want to hear from you! Joining Culligan means being part of a company that genuinely cares about its employees, offering fantastic benefits such as 401(k) matching, health insurance, paid time off, and company-paid training. This is your chance to grow with the best in the industry while making a difference in people's lives through water quality. If this sounds like the right fit for you, let's dive into your future with Culligan Water!
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