Assistant Store Manager - job 1 of 16

As an Assistant Store Manager at Curaleaf, you will assist the Store Manager in leading a motivated team, ensuring exceptional customer service, and achieving financial targets. You will also supervise store operations, manage cash handling, inventory management, and provide coaching to team members to enhance their performance.

To apply for the Assistant Store Manager position at Curaleaf, you should have at least one year of supervisory experience in retail or customer service, strong leadership and salesmanship skills, and a deep understanding of achieving financial targets. Experience in a regulated industry, preferably cannabis, is also a plus!

Absolutely! Curaleaf offers numerous career growth opportunities for our team members. As an Assistant Store Manager, you’ll have the chance to learn and develop your leadership skills while gaining valuable experience in the cannabis industry that could lead to higher management positions.

The work environment at Curaleaf is professional yet engaging, offering a chance to connect with both colleagues and customers. The role typically operates in a retail setting, where flexibility, adaptability, and teamwork are essential to thrive in an ever-changing environment.

Yes, Curaleaf offers competitive pay, generous PTO, and community involvement initiatives. Additionally, you’ll be part of a company recognized for its positive impact, so you’ll feel proud to work for a brand that prioritizes corporate social responsibility and employee growth.

In the Assistant Store Manager role at Curaleaf, leadership skills are paramount. Illustrate your experience in leading teams effectively, providing constructive feedback, and motivating staff to excel. Use specific examples that demonstrate your ability to foster a positive work environment and promote high-level performance.

Handling difficult customers requires patience and tact. Start by listening to their concerns without interruption and empathizing with their situation. Propose solutions that align with Curaleaf’s service values, emphasizing the commitment to ensuring customer satisfaction and maintaining a positive store experience.

Sure! Talk about your previous experiences where you successfully monitored inventory levels, managed ordering processes, and mitigated stockouts or overstock scenarios. Highlight your analytical skills and how they can help you to optimize inventory management at Curaleaf.

Building brand loyalty at Curaleaf involves delivering excellent customer service consistently, as well as engaging with the local community through outreach events. Share ideas on how you can build relationships with customers by understanding their needs and preferences, tailoring recommendations, and following up on their feedback.

Success in retail can be measured through various KPIs, including sales targets, customer satisfaction scores, and employee performance metrics. Discuss how you'll use these metrics to assess your team's achievements and identify areas for improvement to contribute to Curaleaf’s overall success.

Express your passion for the industry and how you believe in the positive impact of cannabis on communities and individuals. Share experiences or insights that inspire you about Curaleaf’s mission, further demonstrating your commitment to the brand.

Training new staff is about patience and clarity. Share an example where you structured a training program, adjusted your style to fit their learning pace, and provided ongoing support to ensure they could effectively perform their role at Curaleaf.

Highlight your attention to detail and experience with cash management procedures. Explain how you would ensure accuracy in register counts, handle discrepancies, and maintain all bookkeeping standards while promoting trust and transparency within your team.

Keeping morale high during busy periods is essential. Discuss various techniques such as open communication, setting achievable goals, recognizing individual contributions, and encouraging breaks to remain energized throughout the busy shifts at Curaleaf.

When training your team on customer service, emphasize the importance of best practices and create role-playing scenarios to enhance their skills. Discuss how you would regularly assess customer interactions, providing feedback to continuously improve service quality at Curaleaf.