Pharmacy Technician - job 14 of 18

As a Pharmacy Technician at Omnicare, your primary responsibilities include performing order entry tasks, collaborating with pharmacists to ensure accuracy, triaging customer service requests, calculating correct dosages based on prescriptions, and assisting in the timely review of narcotic prescriptions. You will also maintain accurate customer records and provide valuable information regarding allergies and drug interactions.

To qualify for the Pharmacy Technician position at Omnicare, you will need to have a valid certification, license, or registration as required by state law. Additionally, a minimum of one year of experience as a pharmacy technician is preferred. A high school diploma or GED is also necessary, and prior experience in long-term care will be a bonus!

The typical work schedule for a Pharmacy Technician at Omnicare in Indianapolis is Monday to Friday, between 11 am and 7 pm, with rotating Saturdays. This provides a great work-life balance while ensuring that you play a crucial role in delivering care to patients.

At Omnicare, Pharmacy Technicians enjoy a range of benefits that include affordable medical plan options, a 401(k) plan with matching contributions, employee stock purchase plans, and no-cost wellness programs. Additionally, you can take advantage of tuition assistance and flexible work schedules, along with various resources that support your overall well-being.

Working for Omnicare is a fantastic opportunity for career growth as a Pharmacy Technician. You'll be supported by a dedicated team in a health-focused environment that values your contributions. With continued training and the chance to work alongside experienced professionals, you’ll develop your skills and knowledge, paving the way for future advancement within CVS Health.

When answering this question, highlight specific examples of your past roles where you handled medication dispensing. Discuss your familiarity with various medications, your attention to detail in verifying dosages, and how you ensured accurate and timely dispensing to patients. Mention any experiences where you worked alongside pharmacists to resolve any issues that arose.

To effectively answer this, illustrate your approach to triaging requests by urgency and type. Share instances where you maintained a calm and professional demeanor when assisting customers while ensuring their needs were met promptly and accurately. Highlight your communication skills and how you utilized collaboration with your team.

Be prepared to discuss specific pharmacy management systems or software you have used in the past. Mention any order entry systems, inventory management tools, or electronic health records software you are familiar with, and how they have aided in your efficient handling of pharmacy operations.

Detail your process for checking and double-checking every medication order to confirm accuracy. This may include explaining how you verify patient information against prescriptions, your method for cross-referencing dosages, and your commitment to following company policies and procedures to minimize errors.

Use the STAR method to structure your response: Situation, Task, Action, Result. Share a real-life scenario where you encountered an issue, the steps you took to resolve it, and the positive outcome or learning experience that resulted from your actions.

Express your enthusiasm for the mission of Omnicare and CVS Health. Discuss how their commitment to compassionate care aligns with your personal values and career aspirations. Highlight your desire to be part of a supportive team dedicated to improving health outcomes for patients.

Outline your thoughts on essential skills such as attention to detail, strong communication, and customer service skills. Provide examples of how you have utilized these skills in previous roles to enhance patient care and workflow efficiency.

Mention any professional organizations you belong to or certifications you pursue for continuous education. Discuss how you follow reputable sources for updates on pharmacy laws, participate in training, and attend workshops or webinars to remain knowledgeable in the field.

Discuss your techniques for prioritizing tasks, staying organized, and maintaining effective communication with your team during high-pressure situations. Provide examples of how you have handled busy periods without compromising service quality.

This is an opportunity to demonstrate your knowledge of Omnicare's services, particularly how they provide medication management and pharmaceutical care to patients in skilled nursing facilities and chronic care settings. Highlight how this mission resonates with your passion for patient care.