Performance & Reporting Manager

The Performance & Reporting Manager at Cushman & Wakefield is responsible for maintaining and enhancing the client reporting portal, developing dashboards using Power BI, and creating automation workflows with Power Automate. Additionally, the role involves ad hoc reporting, monitoring data issues, ensuring data quality through integrity reports, and documenting reporting processes to drive improvements.

To qualify for the Performance & Reporting Manager role at Cushman & Wakefield, candidates must hold a degree in Computer Science or a related field, possess at least 5 years of relevant experience in technology management, and have strong skills in Power BI, Power Automate, and Excel. Australian citizenship and the willingness to obtain security clearance are also required.

Cushman & Wakefield is committed to the career progression of the Performance & Reporting Manager by offering a competitive salary, ongoing training opportunities, and a supportive and flexible work environment. This promotes personal and professional growth, ensuring that employees can advance in their careers while contributing to the company's vision.

Performance & Reporting Managers at Cushman & Wakefield utilize a variety of tools including Power BI for data visualization, Power Automate for automation of workflows, Alteryx for data processing, and advanced Excel for developing automated reports. Familiarity with SQL and other ERP systems is advantageous for this role.

At Cushman & Wakefield, the culture promotes inclusivity, collaboration, and diversity. Performance & Reporting Managers are expected to embody these values while upholding health and safety measures. The company encourages open dialogue about inclusivity and actively supports employees from diverse backgrounds, including Aboriginal and Torres Strait Islander peoples.

In my previous roles, I have developed numerous dashboards using Power BI, focusing on simplifying complex data sets into actionable insights. I ensure that the dashboards cater to user needs by regularly soliciting feedback and making necessary adjustments to improve usability.

To ensure data quality, I implement several strategies such as routine data integrity checks, employing error-tracking systems, and collaborating with other teams to address any discrepancies immediately. This proactive approach helps maintain the accuracy of the reports I produce.

When documenting a complex reporting process, I utilized clear and concise language, breaking down each step into manageable parts. I included visual aids like flowcharts to complement the text, ensuring that even those unfamiliar with the process could understand it easily. This documentation also served as a training tool for future team members.

For ad hoc reporting requests, I first clarify the requester’s needs and expectations to ensure I have all necessary information. My approach includes prioritizing these requests based on urgency and relevance while remaining adaptable to changing requirements as they arise.

I stay updated on data management technologies through continuous education, attending workshops, and participating in webinars. I also follow industry-leading publications and online forums to learn about advancements and best practices in tools like Power BI and Power Automate.

I have significant experience using Power Automate to streamline processes. For instance, I automated data entry tasks, reducing manual input errors and freeing up time for more value-adding activities. I enjoy finding processes that can be automated to improve efficiency.

I possess strong analytical skills, which allow me to identify trends and patterns in large data sets. In the Performance & Reporting Manager role, these skills are essential for developing insightful reports and dashboards that drive data-driven decisions for the company.

To manage conflicting priorities, I utilize time management strategies like creating a priority matrix and breaking tasks down into smaller, actionable steps. I communicate regularly with my team to ensure alignment on deadlines and shift focus as necessary to meet the most pressing needs.

I have substantial experience in data reporting within the Property and Facilities Management sector, where I developed tailored reports that informed strategic decisions. This background has equipped me with an understanding of the unique challenges and requirements specific to reporting in this industry.

I focus on clarity and engagement when presenting reports. I use storytelling techniques to illustrate key data points and ensure my audience understands the insights being shared. I actively seek feedback during presentations to foster a collaborative discussion.