Freelance Merchandising Auditor, Northern Region, Thailand

As a Freelance Merchandising Auditor at CXG, you'll conduct in-store evaluations to assess cleanliness, product presentation, and device functionality. You'll complete an online questionnaire to provide detailed insights and feedback based on your observations. Additionally, you'll capture high-quality photos of the store setups to support your assessments, playing a key role in ensuring that the retail environment aligns with brand standards.

To qualify as a Freelance Merchandising Auditor at CXG, you must be at least 18 years of age and possess keen attention to detail. Being highly organized, prompt, and detail-oriented is essential. You should be proficient in using technology, especially smartphones capable of taking clear, high-quality photos. Experience with iOS devices is preferred, and having English language skills can be a plus. This role is project-based and offers flexible working hours.

As a Freelance Merchandising Auditor at CXG, you can expect recurring projects, typically occurring 3-4 times a year. This consistent flow of audits provides an excellent opportunity for freelancers to engage with the brand regularly while enjoying flexible work arrangements.

Freelance Merchandising Auditors at CXG will cover five major cities in the Northern Region of Thailand: Chiang Rai, Kamphaeng Phet, Phichit, Phitsanulok, and Uttaradit. This diverse geographic area allows you to experience various retail environments while contributing to a global tech leader's customer experience.

Freelance Merchandising Auditors at CXG utilize their smartphones to capture high-quality photos, complete online questionnaires, and provide detailed feedback during store evaluations. CXG also offers a mobile platform called CXG Live, streamlining the management of missions and communications, making it easier for you to stay on top of your assessments.

To ensure accuracy in your evaluations, focus on developing a methodical approach. Make checklists based on brand standards and walk through each area systematically to assess cleanliness, product presentation, and functionality. Photograph key areas to supplement your observations and review your notes before submission. Highlight your attention to detail as a critical skill.

You could share a specific instance where your detailed feedback prompted a brand to rearrange products for better visibility or improve staff training on product displays. Reflect on how your insights helped create a better shopping experience, demonstrating your impact on the brand's performance.

Mention the importance of your smartphone for capturing quality images and using apps that assist in organizing evaluations. Discuss any specific software you’ve used to log evaluations and provide examples of how technology streamlines your audit process.

Emphasize your ability to prioritize tasks and manage time effectively. Describe how you use digital calendars or apps to track project timelines and deadlines for each store audit, ensuring that you meet all required visits punctually.

Discuss approaches such as having a standard checklist to follow during evaluations and comparing findings with previous audits. Stress the importance of focusing on factual observations rather than personal opinions to maintain professionalism.

Explain that visuals provide concrete evidence to support your observations. They can communicate issues effectively and are crucial for presenting clear feedback to brands. High-quality photos illustrate your assessments and can facilitate better discussions about necessary changes.

Describe maintaining composure and professionalism, even when faced with challenging conditions, such as distracting environments or uncooperative staff. Share strategies for focusing on your evaluations and documenting any issues for follow-up.

Focus on the importance of visibility, accessibility, and presentation of products. Assert that effective merchandising entices customers and reflects the brand's identity, emphasizing how aligning these elements can boost sales.

Share your passion for retail and how it aligns with CXG's mission to enhance customer experiences. Express enthusiasm for the flexible work environment, the chance to impact retail positively, and your desire to be part of a dedicated and experienced team.

Detail your approach to taking clear, well-composed photos, such as using proper lighting, focusing on key areas of interest, and reviewing each image for clarity before submission. Highlight the importance of high-quality visuals in supporting your evaluations.