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Senior Program Manager

About Cyngn 

Based in Menlo Park, CA, Cyngn is a publicly traded autonomous vehicle company. We have a culture of collaboration, diversity, and continuous learning. Whether at a warehouse, factory, or industrial facility, our self-driving technology can be deployed in various commercial domains across various vehicle form factors. To build this emergent technology, we seek innovative, motivated, and experienced leaders to join our team and move this field forward. If you like to build and create with a team of trusted and passionate colleagues, then Cyngn is the place for you. Key reasons to join Cyngn:  


We are Small and Big. 

With under 100 employees, Cyngn is still a company that operates with the energy of a startup. On the other hand, we are publicly traded. Combined, our employees not only work in close-knit teams with close mentorship from company leaders, but they also get access to the liquidity of our publicly traded equity. This gives our small team the opportunity to make a big impact in industries that other people aren’t touching—without taking on the risks associated with untested organizations. 


We Build Today and Deploy Tomorrow. 

Our employees aren’t just researchers but are creating reality. In other words, the autonomous vehicles we’re building are designed to go to real clients right away. We are driven by our passion for innovation, our ability to see the entire product, and the real impact of our work in the real world. At Cyngn, the distance between the theoretical and the actual is razor-thin. 


We aren’t robots. We just build them. 

Read our Glassdoor reviews, and you’ll find that one of the best things about working here is the people. We are an inclusive, diverse team of top talent with exceptional synergy. We thrive on open collaboration and a trusting and creative work environment that is fueled by our passion for the industry. At Cyngn, everyone’s voice is valued, and each of our unique perspectives is celebrated. It’s the people that allow our company to continue to grow bigger and better every day


About this role: 

Cyngn is seeking a Senior Program Manager to lead complex, cross-functional initiatives that drive the development and deployment of our cutting-edge autonomous vehicle technologies as well as lead our customer support operations. This role requires a strategic thinker with a deep understanding of program management principles and the ability to coordinate across engineering, product, and operations teams. The ideal candidate will excel at balancing scope, schedule, and resources while ensuring high-quality execution in a dynamic, fast-paced environment.


Responsibilities
  • Develop and oversee project schedules, roadmaps, and deliverables to align with company objectives.
  • Drive project kickoffs, execution, and closeout processes, ensuring key milestones are met.
  • Develop and manage comprehensive customer support programs that align with the company’s strategic goals and customer satisfaction metrics.
  • Serve as the primary liaison between external customers and internal teams, ensuring seamless communication and effective resolution of issues.
  • Translate strategic goals and key performance indicators (KPIs) into actionable plans for cross-functional teams.
  • Identify and manage scope changes, assess impact on dependencies, and mitigate risks across engineering and product teams.
  • Establish and monitor project KPIs, providing regular updates to leadership on progress, risks, and mitigations.
  • Facilitate collaboration between Product Owners, Engineering, and Operations teams to streamline development
  • cross-functional activities, including requirements clarification, system design, release planning, integration testing, and user acceptance testing (UAT).Ensure engineering teams meet quality gates and approval criteria for major product releases.
  • Work closely with technical leads to ensure alignment on priorities, technical feasibility, and resource allocation.


Qualifications
  • 5+ years of experience in program or project management within software, mechanical, electrical, or robotics engineering.
  • Bachelor's degree in Computer Science, Electrical Engineering, Mechanical Engineering, or a related field.
  • Project Management Professional (PMP) certification or equivalent preferred.
  • Proven track record of managing complex, cross-functional projects from inception to completion, delivering results in fast-paced environments.
  • Strong interpersonal and communication skills, with the ability to facilitate technical discussions and align stakeholders.
  • Exceptional problem-solving and analytical skills to navigate ambiguity and drive strategic decision-making.
  • Experience managing programs in autonomous vehicles, robotics, or related industries involving both hardware and software components.
  • Deep familiarity with Agile project management methodologies and software development lifecycle (SDLC) frameworks.
  • Experience using project management tools such as Jira, Confluence, Grafana, or similar platforms.


Benefits & Perks
  • Health benefits (Medical, Dental, Vision, HSA and FSA (Health & Dependent Daycare), Employee Assistance Program, 1:1 Health Concierge)
  • Life, Short-term and long-term disability insurance (Cyngn funds 100% of premiums)
  • Company 401(k)
  • Commuter Benefits
  • Flexible vacation policy
  • Stock options for all full-time employees
  • Sabbatical leave opportunity after 5 years with the company
  • Paid Parental Leave
  • Daily lunches for in-office employees and fully-stocked kitchen with snacks and beverages


$175,000 - $190,000 a year
Cyngn Glassdoor Company Review
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Average salary estimate

$182500 / YEARLY (est.)
min
max
$175000K
$190000K

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What You Should Know About Senior Program Manager, Cyngn

Cyngn, based in Menlo Park, CA, is searching for a dynamic Senior Program Manager to join our innovative team at the forefront of autonomous vehicle technology. This is an incredible opportunity to lead diverse, cross-functional initiatives that propel our groundbreaking technology into real-world applications. At Cyngn, we’re proud of our collaborative culture and our commitment to continuous learning. As a Senior Program Manager, you'll not only oversee project schedules and roadmaps but also ensure that our customer support operations align perfectly with our strategic goals. You'll be the key liaison between our external customers and internal teams, fostering seamless communication and solidifying issue resolutions. Balancing scope, schedule, and resources, you’ll guide multiple teams to deliver exceptional results in a fast-paced environment. With a solid background in program management, alongside deep technical knowledge from your 5+ years in the field, you'll thrive on managing high-stakes projects and navigating the complexities of both hardware and software ecosystems. If you’re ready to build today and deploy tomorrow while making a tangible impact in an industry brimming with potential, then Cyngn is the perfect place for you!

Frequently Asked Questions (FAQs) for Senior Program Manager Role at Cyngn
What are the responsibilities of a Senior Program Manager at Cyngn?

A Senior Program Manager at Cyngn is responsible for leading complex, cross-functional initiatives that drive the development and deployment of autonomous vehicle technologies. This includes developing project schedules, managing customer support operations, coordinating with engineering and product teams, and translating strategic goals into actionable plans. They must balance scope, schedule, and resources while ensuring high-quality execution.

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What qualifications are required for the Senior Program Manager position at Cyngn?

To qualify for the Senior Program Manager role at Cyngn, candidates should have over 5 years of experience in program or project management within software, mechanical, electrical, or robotics engineering. A Bachelor's degree in a related field is essential, and a Project Management Professional (PMP) certification is preferred. Experience managing complex projects in autonomous vehicle or robotics industries is a significant advantage.

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What skills are essential for a Senior Program Manager at Cyngn?

Essential skills for a Senior Program Manager at Cyngn include strong interpersonal and communication abilities, problem-solving skills, and an understanding of Agile project management methodologies. Proficiency with project management tools like Jira and Confluence is also important, alongside the ability to facilitate technical discussions and align stakeholders effectively.

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How does the Senior Program Manager role at Cyngn contribute to customer satisfaction?

The Senior Program Manager at Cyngn plays a crucial role in customer satisfaction by managing comprehensive customer support programs and serving as the primary liaison between external customers and internal teams. They ensure effective communication, timely issue resolution, and alignment between customer needs and operational capabilities, thereby enhancing the overall customer experience.

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What are the career advancement opportunities for Senior Program Managers at Cyngn?

Senior Program Managers at Cyngn can look forward to various career advancement opportunities. Given our culture of collaboration and continuous learning, individuals can progress into roles such as Program Director or Portfolio Manager as they demonstrate leadership capabilities and success in managing high-impact projects within the company.

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Common Interview Questions for Senior Program Manager
How do you manage cross-functional project teams?

To manage cross-functional project teams effectively, I prioritize open communication and collaboration. I ensure all team members understand their roles and how they fit into the overall project strategy. Regular check-ins and feedback sessions help maintain alignment and resolve any issues swiftly, ultimately driving project success.

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Can you describe your experience with Agile project management?

My experience with Agile project management includes leading multiple Agile teams through project sprints, facilitating daily stand-ups, and using tools like Jira to track progress. I’ve found that Agile methodologies foster flexibility and responsiveness, allowing teams to adapt to changes quickly and deliver high-quality results.

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How do you handle project scope changes?

When handling project scope changes, I assess the impact of these changes on timelines and resources. I communicate with key stakeholders to ensure everyone is aligned and make decisions based on the overall project goals. This proactive approach helps mitigate risks and keeps the project on track.

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What strategies do you use to ensure timely project deliverables?

To ensure timely project deliverables, I focus on establishing clear project milestones and deadlines. I also advocate for resource allocation based on project priorities and use project management tools to track progress, identify roadblocks early, and adjust plans as necessary to keep the team on track.

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How do you measure project success?

I measure project success through a combination of quantitative and qualitative metrics, including KPIs, customer feedback, and team performance. Assessing these factors helps determine if we are meeting project goals and can lead to insights for continuous improvement in future initiatives.

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Describe a challenging project you managed and how you overcame obstacles.

One challenging project involved tight deadlines and conflicting stakeholder interests. To overcome this, I facilitated open discussions to clarify priorities and mobilized the team to brainstorm solutions. By fostering collaboration and maintaining focus on our objectives, we successfully delivered the project on time while meeting stakeholder expectations.

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What is your approach to risk management in projects?

My approach to risk management includes identifying potential risks early, assessing their impact, and developing mitigation strategies. I set up a risk monitoring process to adapt to changing conditions, ensuring that any emerging threats are addressed proactively to minimize disruption.

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How do you ensure effective communication between teams?

To ensure effective communication, I establish clear communication channels and routines, including regular meetings and updates with all stakeholders. Using collaboration tools also helps streamline information sharing and enhances transparency among team members, fostering a more connected work environment.

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What tools do you find essential in your role as a Senior Program Manager?

Essential tools for my role as a Senior Program Manager include project management software like Jira for tracking progress, Confluence for documentation and collaboration, and communication platforms such as Slack for real-time updates. These tools streamline processes and enhance teamwork.

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How do you adapt your management style to different team dynamics?

I believe in flexible management styles. I assess each team's strengths, weaknesses, and preferences to tailor my approach accordingly. Whether that means being more hands-on during the initial stages or allowing more autonomy as the team becomes familiar with the project, adapting my style ensures optimal team performance.

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Based in Menlo Park, CA, Cyngn is a publicly-traded autonomous vehicle company. Whether at a warehouse floor, mine, or construction site, our self-driving technology can be deployed at a variety of commercial domains, across a variety of vehicle f...

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Full-time, on-site
DATE POSTED
March 24, 2025

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