Job details

Front Desk Associate

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Benefits:

Bonus based on performance
Flexible schedule
Paid time off

Job Summary:

As a Front Desk Associate at D1 Training Coralville, you’ll be the first point of contact for athletes, parents, and members. You’ll create a welcoming, professional, and energetic environment while supporting daily operations, sales, and administrative tasks to help our facility run smoothly and efficiently.

Key Responsibilities:

• Greet and check in members and guests with a friendly, professional demeanor

• Answer phone calls, respond to emails, and handle general inquiries

• Schedule training sessions and manage class check-ins

• Assist with membership sales and provide information on training programs and services

• Maintain cleanliness and organization of the front desk and lobby area

• Process payments and manage point-of-sale transactions

• Support coaches and staff with day-to-day operations and special events

• Track and follow up with leads and prospects

• Monitor and maintain accurate records in CRM systems

Qualifications:

• High school diploma or equivalent (some college preferred)

• Strong communication and interpersonal skills

• Energetic, outgoing, and professional appearance and attitude

• Ability to multitask and stay organized in a fast-paced environment

• Previous customer service or fitness industry experience preferred

• Basic computer skills (CRM, POS, scheduling software, etc.)

• Passion for fitness and helping others achieve their goals

Perks:

• Free D1 membership

• Discounts on apparel and supplements

• Opportunities for growth within the company

• Fun, team-oriented atmosphere with a performance-driven culture

Average salary estimate

$35000 / YEARLY (est.)

min

max

$30000K

$40000K

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What You Should Know About Front Desk Associate, D1 Training - Coralville

Join the friendly team at D1 Training Coralville as a Front Desk Associate, where you'll become the first impression for our athletes, parents, and members. In this crucial role, you're set to create a welcoming and energetic environment while assisting with a variety of daily operations that keep our facility running smoothly. Each day will bring new challenges, from greeting and checking in members with your warm demeanor to managing phone inquiries and emails. You’ll have the opportunity to schedule training sessions and help guests navigate our awesome array of training programs and services. Additionally, you’ll maintain an organized front desk area and ensure it stays tidy and inviting. Beyond administrative tasks, you’ll play a part in our sales efforts, assist with payments, and track leads to foster new relationships. If you're someone who's passionate about fitness, enjoys working in a lively atmosphere, and has a knack for customer service, this position is perfect for you. D1 offers perks such as a free membership, discounts on our products, and plenty of opportunities for professional growth within our supportive, performance-driven culture. We’re excited to meet candidates who bring energy and dedication to help our community achieve their fitness goals!

Frequently Asked Questions (FAQs) for Front Desk Associate Role at D1 Training - Coralville

What are the main responsibilities of a Front Desk Associate at D1 Training Coralville?

As a Front Desk Associate at D1 Training Coralville, your main responsibilities include greeting and checking in members, responding to phone and email inquiries, scheduling training sessions, and assisting with membership sales. You will also maintain the cleanliness of the front desk and lobby, process point-of-sale transactions, and support coaches during events.