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Healthcare Operations Manager (Facility Administrator)

4200 North Golden State Blvd., Turlock, California, 95380, United States of America

As a Healthcare Operations Manager (Facility Administrator) at DaVita, you’ll be a part of a Team that values work-life balance and where your personal and professional growth is a top priority.

DaVita has an open position for a Healthcare Operations Manager (Facility Administrator) who must be an ambitious, operationally-focused and results-driven leader. You will directly impact patient care as the trusted front-line leader in an outpatient clinic setting. Health care experience is not required!

What you can expect as a Healthcare Operations Manager:

  • Patients come first. You have an opportunity to build on your relationship with your patients, while also continuously improving their health through clinical goal setting and quality improvement initiatives.

  • Meaningful Workday - EVERY Day. You'll go home every day knowing you are making a difference in patients' lives and that you are developing your team to reach their full potential.

  • Available when the clinic is open.

  • Lead a Team. Develop, mentor and inspire a cross-functional clinical team (census dependent on state laws) to deliver the best for our patients, teammates and community.

  • Financial Management. Manage complete operation and performance of the clinic: adhere to budget, forecast expenses, manage vendor relationships, order supplies, and monitor compliance.

  • Autonomy. It's your clinic to run. You aren't alone though. You will have the support and guidance of your director, regional peers and the greater company to help you manage your facility. We foster entrepreneurs and those who seek to continuously improve.

  • Culture & Growth. Our values are not just written in a book somewhere, but are an intentional part of everything we do. As leaders, you are able to reward others for demonstrating those shared beliefs and behaviors, and in turn, we intend to do the same for you.

  • Partner with Regional Operations Director to identify and address employee and patient concerns to drive towards Regional goals and standards

Now is your time to explore your next journey—at DaVita.

What you can expect:

  • Lead a Team that appreciates, supports and relies on each other in a positive environment.

  • Performance-based rewards based on stellar individual and team contributions.

What we'll provide:

DaVita is a clinical leader! We have the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. We expect our nurses to commit to improving patient health through clinical goal-setting and quality improvement initiatives.

Comprehensive benefits:

  • DaVita offers a competitive total rewards package to connect teammates to what matters most.

  • We offer medical, dental, vision, 401k match, paid time off, PTO cash out, paid training and more.

  • DaVita provides the opportunities for support for you and your family with family resources, EAP counseling sessions, access to Headspace®, backup child, elder care, maternity/paternity leave, pet insurance and so much more!

Requirements:

  • Associate's degree required; Bachelor's degree in related area strongly preferred

  • Minimum of one year experience required in management (healthcare, business, or military) or equivalent renal experience (nurse, dietitian, social worker, LPN, etc.) at discretion of DVP and/or ROD

  • Current license to practice as a Registered Nurse if required by state of employment

  • Current CPR certification required (or certification must be obtained within 60 days of hire or change in position)

  • Other qualifications and combinations of skills may be considered at discretion of ROD and/or Divisional Vice President

  • Collaboration is a much to be successful in this role. You will be working with clinical and financial teams on a daily basis to produce results that align to business needs.

  • Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.

Now is your time to join Team DaVita. Take the first step and apply now.

#LI-BY1

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer.  As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Salary/ Wage Range

$89,000 - $141,000 / year

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

  

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.

Average salary estimate

$115000 / YEARLY (est.)
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$89000K
$141000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Healthcare Operations Manager (Facility Administrator), DaVita Kidney Care

As a Healthcare Operations Manager (Facility Administrator) at DaVita in Turlock, California, you'll join a vibrant team that prioritizes both your personal and professional growth. Not only will you oversee daily operations in an outpatient clinic, but you'll also contribute directly to enhancing patient care, making your work incredibly rewarding. In this role, your primary focus will be to support your team while developing strong relationships with patients, aiming to improve their health through collaborative goal-setting. You’ll have meaningful days filled with purpose as you inspire and mentor your clinical teams, ensuring everyone is aligned in delivering outstanding patient experiences. You'll dive into financial management too, balancing budgets, forecasting expenses, and managing vendor relationships to keep everything running smoothly. Autonomy is a significant aspect of this role—you'll run your clinic with the help of DaVita’s extensive support network, collaborating with regional leaders to address any concerns and drive towards shared goals. At DaVita, you won’t just be an operations manager; you’ll be an integral part of a culture that emphasizes teamwork, performance, and rewarding excellence. Joining us means stepping into a community where your contributions matter, and your career can flourish. We're looking for someone with an associate's degree (a bachelor's degree is preferred), solid management experience, and a passion for collaboration. If you're ready to make a difference and help create a place where everyone belongs, DaVita is the perfect next step for you. Apply now and embark on this exciting journey with us!

Frequently Asked Questions (FAQs) for Healthcare Operations Manager (Facility Administrator) Role at DaVita Kidney Care
What are the primary responsibilities of a Healthcare Operations Manager at DaVita?

The Healthcare Operations Manager at DaVita is responsible for overseeing the daily operations of an outpatient clinic. This includes managing financial performance, leading clinical teams, ensuring compliance with regulatory standards, and fostering strong relationships with both patients and staff. The role emphasizes patient care, quality improvement initiatives, and team development to enhance overall service delivery.

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What qualifications are required for the Healthcare Operations Manager position at DaVita?

To qualify for the Healthcare Operations Manager role at DaVita, candidates must have at least an associate's degree, though a bachelor's degree in a related field is strongly preferred. Additionally, a minimum of one year of management experience in healthcare, business, or military is essential, along with current CPR certification and, if applicable, a valid state nursing license.

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How does DaVita support the professional growth of its Healthcare Operations Managers?

DaVita is committed to the professional growth of its Healthcare Operations Managers by providing ongoing training opportunities, mentorship from regional peers, and a supportive culture that encourages continuous improvement. Managers are not only expected to lead their teams effectively but also to take part in performance-based rewards that recognize individual and team contributions.

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Is healthcare experience mandatory for the Healthcare Operations Manager role at DaVita?

Interestingly, healthcare experience is not strictly required for the Healthcare Operations Manager role at DaVita. Candidates with backgrounds in management from other sectors, as well as those with equivalent renal experience such as nurses, dietitians, or social workers, may also be considered for this position.

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What benefits does DaVita offer to its Healthcare Operations Managers?

DaVita offers a competitive total rewards package for its Healthcare Operations Managers, including health, dental, and vision insurance, a 401k match, paid time off, paid training, and resources for family support. Additional perks include access to mental health counseling, maternity/paternity leave, and pet insurance, ensuring that employees have support for their overall well-being.

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Common Interview Questions for Healthcare Operations Manager (Facility Administrator)
What strategies do you use to manage a clinical team effectively?

When answering this question, highlight your leadership style, communication skills, and ability to motivate your team. Discuss specific strategies like regular check-ins, team-building activities, and performance feedback mechanisms that foster collaboration and accountability.

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How do you ensure compliance with healthcare regulations in your facility?

Show your understanding of healthcare regulations by discussing your experience with compliance audits, staff training sessions on regulatory standards, and how you leverage technology to track compliance. Making it clear that you prioritize patient safety and quality care will reinforce your commitment.

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Can you describe a time when you had to address a challenging situation with a patient or family member?

Use the STAR method (Situation, Task, Action, Result) to frame your response. Describe the challenging situation in detail, explain the steps you took to resolve it, and conclude with the positive outcome, emphasizing your empathy and problem-solving skills.

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What methods do you utilize for financial management in healthcare settings?

Discuss specific financial management tools or software you've used to track expenses, forecast budgets, and analyze financial performance. Mention how you collaborate with financial teams to achieve departmental financial goals while maintaining the quality of care.

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How do you foster a culture of continuous improvement within your facility?

Outline your approach to promoting a culture of continuous improvement, such as providing ongoing education, soliciting feedback from staff, and implementing quality improvement initiatives. Highlight the importance of morale and teamwork in achieving shared objectives.

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What experience do you have with quality improvement initiatives?

You should provide examples of quality improvement initiatives you've led or participated in and discuss the methodologies used (like PDCA or Lean Six Sigma). Emphasize the results achieved through these initiatives and how they positively impacted patient care.

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How do you handle conflicts within your team?

Discuss your conflict resolution skills by providing a framework for resolving disputes in a constructive manner. Emphasize active listening, open communication, and finding common ground to ensure team cohesion.

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What is your approach to patient care in an outpatient clinic environment?

Illustrate your patient-centric approach by discussing the importance of building relationships with patients. Talk about how you advocate for their needs and continuously strive to improve their care experience through feedback and goal-setting.

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How do you balance operational efficiency with patient care?

Explain your philosophy on the interconnectedness of operational efficiency and patient care. Discuss strategies you've used to enhance workflows without compromising quality, demonstrating your holistic view of clinic management.

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What do you consider the most important skill for a Healthcare Operations Manager?

Convey your thoughts on leadership, communication, and problem-solving as pivotal skills for a Healthcare Operations Manager. Share why you believe these skills are essential in managing teams and ensuring high-quality patient outcomes.

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Full-time, on-site
DATE POSTED
April 2, 2025

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