The Head of Partnerships at Decagon is responsible for building and managing a diverse partner ecosystem that includes ISVs, VARs, and consulting organizations. You will develop a partner-driven channel to effectively market and resell our AI-powers solutions, engage with major hyperscalers like GCP and AWS, and establish long-lasting relationships that enhance Decagon’s market position and brand visibility.

Candidates applying for the Head of Partnerships role at Decagon should have at least 5 years of experience in B2B SaaS GTM partnerships, solid negotiation skills, and a proven ability to lead multi-channel GTM initiatives. A background in working with hyperscalers and experience in high-growth SaaS startups is highly desirable, making you well-equipped to navigate potential market complexities.

The Head of Partnerships at Decagon will significantly contribute to our growth by establishing strategic relationships that expand our reach and customer base. By developing and managing an effective partner network, you'll enhance our marketing efforts and customer engagement, ultimately driving increased revenue through collaboration and advocacy with industry partners.

Strong interpersonal and teamwork skills are essential for the Head of Partnerships role at Decagon. Alongside these, persuasion abilities, negotiation prowess, and a sound understanding of the B2B SaaS landscape prepare you to successfully engage with partners and navigate potential challenges as we build impactful relationships.

Decagon promotes a dynamic work environment that values innovation and collaboration. As a Head of Partnerships, you'll thrive within a fast-paced and supportive atmosphere, encouraging creativity and the sharing of ideas, alongside a team passionate about advancing conversational AI technologies.

To prioritize potential partners, I would assess their market influence, alignment with Decagon's goals, and their existing customer base. Understanding their technology capabilities and competitive positioning would play a central role in determining strategic value.

In a past role, I established a partnership with a cloud service provider, focusing on co-marketing initiatives. This collaboration led to a 30% increase in lead generation, showcasing my ability to create and foster impactful partnerships that drive business growth.

Engaging hyperscalers requires tailored strategies such as co-selling opportunities, joint marketing campaigns, and leveraging technical integrations to create valuable offerings. Building strong relationships with key stakeholders is also crucial for success in these partnerships.

Partnerships should be evaluated based on mutually established KPIs, such as sales growth, joint marketing effectiveness, and customer satisfaction metrics. Regular reviews ensure that both parties remain aligned and accountable for achieving desired outcomes.

My approach to negotiating partner agreements involves clear communication, understanding each partner's needs, and finding a win-win solution. This includes being transparent about expectations and fostering an environment of trust to build long-term relationships.

Handling conflicts requires maintaining open communication and actively listening to all parties involved. I believe in diffusing tensions by focusing on common goals and reaching an amicable resolution that reinforces collaboration and understanding.

Market research is fundamental for identifying potential partners and understanding market dynamics. It fuels the decision-making process by providing data-driven insights that inform which partnerships would provide mutual value and align with strategic priorities.

I have successfully crafted partner-driven sales strategies that involve aligning partner goals with our value proposition, fostering collaborative training sessions, and implementing co-selling initiatives. This integrated approach enhances efficiency and maximizes revenue potential.

A good partnership thrives on mutual trust, defined goals, and shared successes, in contrast to a mediocre one, which often lacks engagement and collaboration. Continuous communication and joint accountability are key to fostering strong, beneficial partnerships.

The future of AI partnerships will likely involve deeper integrations, data-sharing agreements, and co-development initiatives, as companies seek to leverage collective strengths. The focus will shift toward creating solutions that enhance customer experiences while maintaining compliance with industry regulations.