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Payroll Implementation Manager, Canada - job 1 of 2

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. 

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

We are looking for a Global Payroll Implementation Manager to lead the successful implementation of clients on our global payroll system. The ideal candidate will have a deep understanding of payroll processes, compliance, and international regulations, and be able to guide Deel’s most important clients through the critical payroll onboarding process. You will collaborate with cross-functional teams to ensure that our payroll processes are efficient, compliant, and aligned with our business objectives.

What you'll do:

  • Project Set-up – work with our onboarding team, clients to organize and run kick off meetings, and deliver our implementation. Create, maintain and manage project plans to deliver the successful roll-out of Global Payroll across numerous countries.

  • Client and Project Management – Support project review calls (internal and external), coordinating and delivering on the project streams. Refer and manage any changes to the scope of work and delivery schedule. The Implementation Project Manager will need to be able to work independently and manage several projects at the same time.

  • Payroll Process Requirements – Define and set-up the agreed client payroll processes, establishing all of the payroll and data requirements. Ensure each client payroll calendar is managed timely and effectively.

  • Documentation - Maintain detailed project documentation, including project plans, status reports, and process documentation.

  • System set-up and parallel payroll process – define, agree and configure all interfaces, reports and systems configurations to successfully deliver the parallel and live payroll for month 1 and 2.

  • Go-live transition, Sign-off and documentation – Work with the client to sign-off the project and document all of the client specific needs and processes ensuring validation and confirmation on the project implementation. Responsible for generating reports to analyze, audit, and reconcile payroll data.

  • Reports- Mapping of GL reports if required

  • Communication – Act as the principle point of contact for all payroll project matters for the client. The role is primarily autonomous as the Implementation Project Manager/Account Manager should set their priorities and manage the project appropriately. Regular status reporting to senior leadership is required, with the Implementation Implementation Manager taking ownership for appropriately escalating issues where necessary. Schedule and attend weekly client calls to report on project status, identifying any risks, actions, issues and dependencies

  • Project Management - Lead and manage the end-to-end implementation of a global payroll system, ensuring on-time and on-budget delivery.

  • Client Management - Gather key requirements from clients to facilitate the onboarding process, and guide them through the technical payroll aspects of onboarding in a professional, clear manner.

  • Requirements Gathering - Collaborate with HR, Finance, and other stakeholders to gather payroll requirements, both for global and local needs.

  • Compliance - Ensure that all payroll processes adhere to local and international tax and labor laws, keeping up-to-date with any changes.

  • Data Migration - Oversee the migration of payroll data from legacy systems to the new global payroll system, ensuring data accuracy and security.

  • Testing - Develop and execute a comprehensive testing plan to identify and resolve system issues, ensuring a smooth transition to the new payroll system.

  • Change Management - Implement change management strategies to ensure a seamless transition for employees and HR teams.

Key Qualifications:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree is a plus).

  • Proven experience (2 years) in global payroll implementation, and (4 years) experience in running the designated countries payroll

  • Strong knowledge of payroll processes and compliance in multiple countries.

  • Experience with various payroll systems and software.

  • Ability and interest in client-facing project management

  • Project management certification (e.g., PMP) is a plus.

  • Excellent communication and collaboration skills.

  • Strong analytical and problem-solving abilities.

  • Ability to work well under pressure and meet tight deadlines.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

  • Provided computer equipment tailored to your role

  • Stock grant opportunities dependent on your role, employment status and location

  • Additional perks and benefits based on your employment status and country

  • The flexibility of remote work, including WeWork access where available

DISCLOSURE 

We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications.Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.

We began using Covey Scout for Inbound on the 19th of February, 2025.

For more information about our data protection practices, please visit our Privacy Policy.

You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144.

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com, @paygroup.com and @safeguardglobal.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.

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Average salary estimate

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What You Should Know About Payroll Implementation Manager, Canada, Deel

Are you ready to join a groundbreaking team at Deel as a Payroll Implementation Manager in Toronto? At Deel, we believe in a world without hiring borders, where exceptional talent can be found anywhere, and we're on a mission to connect companies with the finest individuals around the globe. As a Payroll Implementation Manager, your role will be pivotal in guiding our clients through the payroll onboarding process, ensuring that everything ticks along smoothly right from setup to go-live. Your strong understanding of global payroll processes and compliance will allow you to collaborate effectively with cross-functional teams, making sure that all payroll systems align with our business objectives. You’ll be managing multiple projects simultaneously and will have the autonomy to prioritize tasks effectively. Your engagement in kick-off meetings, status reports, and detailed documentation will be crucial for success, not to mention your knack for establishing efficient payroll processes tailored to client needs. By working closely with HR and Finance teams, you will gather payroll requirements and oversee data migration to ensure accuracy and security. This isn't just a job—it's a chance to be part of an exciting journey with a company that's doubling in value and redefining payroll onboarding experiences globally. Imagine the satisfaction of aiding businesses around the world hire their dream talent effortlessly, all while working in a supportive, innovative environment. If you have a passion for project management and a keen eye for detail, we can't wait for you to help us build a more connected world at Deel.

Frequently Asked Questions (FAQs) for Payroll Implementation Manager, Canada Role at Deel
What are the responsibilities of a Payroll Implementation Manager at Deel?

As a Payroll Implementation Manager at Deel, you'll be at the forefront of client onboarding. This involves overseeing the entire project setup process, from organizing kick-off meetings to managing project timelines. You’ll ensure that payroll processes meet compliance standards and that payroll data is accurately migrated from legacy systems. You'll also collaborate closely with clients and internal teams, driving communication and reporting to keep everyone on track.

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What qualifications are required for the Payroll Implementation Manager position at Deel?

To thrive as a Payroll Implementation Manager at Deel, candidates should possess a Bachelor's degree in Human Resources, Business Administration, or a related field, with a Master’s degree being a plus. Proven experience in global payroll implementation over at least two years, and familiarity with various payroll systems are crucial. Strong communication skills and the ability to work independently on multiple projects will set you up for success.

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What does the day-to-day work environment look like for a Payroll Implementation Manager at Deel?

The day-to-day work environment for a Payroll Implementation Manager at Deel is dynamic and collaborative. You will participate in client calls, manage project documentation, and facilitate cross-functional collaborations. The role is largely autonomous, allowing you to set priorities and manage your tasks. Typically, you’ll engage with clients directly to gather requirements, oversee project statuses, and report findings to senior leadership.

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How does Deel ensure compliance in payroll processes for different countries in the Payroll Implementation Manager role?

Deel places a strong emphasis on compliance, which is central to the Payroll Implementation Manager role. You will regularly keep up-to-date with local and international tax and labor laws to ensure that all payroll processes adhere to regulations. This includes defining payroll processes for clients specific to their locations and working closely with other departments to align on compliance throughout the payroll execution.

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What opportunities for growth exist for a Payroll Implementation Manager at Deel?

Deel is committed to cultivating a culture of learning and innovation, providing numerous opportunities for growth as a Payroll Implementation Manager. You’ll gain extensive experience managing international payroll systems and client relationships. Additionally, Deel supports professional development through various training programs and potential advancement pathways within the organization as well as access to resources tailored to enhance your skills.

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Common Interview Questions for Payroll Implementation Manager, Canada
Can you describe your experience with global payroll implementation?

When answering this question, focus on specific projects where you played a key role in implementing payroll systems. Mention any challenges you faced and how you ensured successful compliance and timely implementation, highlighting your stakeholder management skills to illustrate your effectiveness.

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How do you handle challenging client requests during the onboarding process?

It’s important to approach this question using the STAR method. Describe a specific situation where a client made a challenging request, the actions you took to address it, and the positive outcome that followed. Highlight the importance of maintaining open communication and flexibility in your approach.

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What methods do you use to ensure accuracy during data migration?

Discuss your systematic approach to data migration, emphasizing details like setting validation checkpoints, conducting manual reviews, and using testing strategies to identify issues before going live. Showing your attention to detail and processes you follow will demonstrate your thoroughness.

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How do you stay updated with changes in payroll regulations?

Your answer should reflect your proactive approach to compliance. Talk about the resources you use, such as industry publications, webinars, and networking with payroll professionals. This emphasizes your commitment to continuous learning and ensuring your knowledge is current.

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Describe a time when you successfully managed multiple projects at once.

Use a specific example that illustrates your organizational and prioritization skills. Detail how you set up your project timelines, utilized project management tools, and maintained communication with clients and team members to ensure all projects met their deadlines.

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What project management tools or software are you familiar with for overseeing payroll implementations?

List the specific tools you have utilized, such as Asana, Trello, or Microsoft Project. Offer insights into how you’ve leveraged these tools to track project progress, manage deadlines, and communicate with team members effectively.

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How do you ensure successful communication with clients throughout the implementation process?

Emphasize the importance of regular check-ins, updates, and adaptability in communication styles based on the client’s needs. Providing examples of communication strategies that have worked well for you can demonstrate your effectiveness and client-centric approach.

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What do you believe are the key components of a smooth payroll onboarding experience?

In your response, highlight the importance of clear communication, a well-structured project plan, thorough data validation, and compliance checks as key components. Stress how these factors contribute to client satisfaction and project success.

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How would you manage a situation where you identify a risk during a payroll implementation?

Discuss your approach to risk management: identifying the risk, communicating it to relevant stakeholders, and developing a mitigation plan. This shows your leadership skills and your proactive mindset towards preventing potential issues.

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Why do you want to work as a Payroll Implementation Manager at Deel?

Share your passion for global payroll systems and how Deel's mission aligns with your career goals. Your answer should convey enthusiasm for contributing to a diverse workplace and a desire to help companies navigate international hiring challenges.

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Deel is an American payroll and compliance provider founded in 2019 by Alex Bouaziz, Shuo Wang, and Ofer Simon. The company is based in San Francisco, California and has reported having 2,000 employees in January 2023.

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CULTURE VALUES
Inclusive & Diverse
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Fast-Paced
Growth & Learning
Empathetic
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DATE POSTED
April 9, 2025

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