Account Manager

As an Account Manager at foodora, you will be responsible for building and maintaining relationships with our restaurant partners, conducting portfolio visits, preparing analyses and proposals, and ensuring the continuous growth of partnerships. You will also need to sell marketing tools to existing partners, monitor industry trends, and organize campaigns to drive success.

To apply for the Account Manager position at foodora, you should have 1-3 years of sales experience, preferably in FMCG or hospitality. Strong communication, negotiation, and problem-solving skills are essential, along with a proactive, client-oriented attitude. Familiarity with MS Office and a driving license are also required.

foodora places significant emphasis on the professional development of its team. As an Account Manager, you will have access to company-sponsored English language courses and thousands of online courses through LinkedIn Learning, enabling you to continuously improve your skills and career prospects.

As an Account Manager at foodora, you can expect comprehensive benefits, including access to group life and health insurance from day one, health insurance packages after your probation period, and company-provided devices and a vehicle. You will also enjoy a flexible work environment with home-office options and additional vacation days.

The work culture at foodora is vibrant and inclusive, fostering collaboration and feedback to continuously improve the workplace experience. You will be part of a pet-friendly office in a top-notch location, promoting a balanced and enjoyable work-life environment.

When answering this question, focus on your previous experiences with client management, emphasizing specific achievements and how you cultivated relationships with partners, which led to improved sales or positive feedback.

Discuss your approach to conflict resolution by providing examples of previous situations where you turned a challenging interaction into a positive outcome, demonstrating your problem-solving skills and ability to maintain professional relationships.

Outline your methods for setting sales goals, tracking progress, and adjusting strategies based on data analysis, as well as how you collaborate with teams to align efforts towards achieving targets effectively.

Explain the resources you utilize to stay ahead in the industry, such as subscribing to relevant publications, networking within trade groups, or attending industry-specific events, along with any specific insights you've gained.

Mention specific CRM or productivity tools you've used to manage accounts efficiently, highlighting how you leverage technology to improve client interactions and optimize workflow.

Illustrate your time management skills by discussing the methods you use to prioritize tasks, such as creating to-do lists or utilizing project management tools to ensure that critical duties are completed on time.

Share a detailed account of a campaign you strategized and executed, focusing on the goals, your role, the challenges faced, and the measurable outcomes that were achieved, showcasing your impact.

Discuss your interpersonal skills and the techniques you use to establish trust and understanding with new clients, such as active listening and personalizing your communication to meet their specific needs.

Reflect on your intrinsic motivators, linked to your career goals and values, while connecting your passion for customer satisfaction, teamwork, or driving results, thereby demonstrating how these drive your performance.

Emphasize your alignment with foodora's mission and values, discussing specific aspects of the company culture or growth opportunities that resonate with you and how you believe you can contribute effectively to the team.