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Specialist, Field Sales - job 1 of 4

Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We are looking for a Field Sales Specialist to be based in Penang, Malaysia who is able to convince the best restaurants in Malaysia to join foodpanda. This role will be reporting to the Lead, Field Sales, in the Commercial department. 

Responsibilities

  • Field Sales Specialist at foodpanda are responsible for driving B2B sales, seek and secure a new partnership with vendors.
  • Passionate and should have a keen interest in the food and beverage industry with a desire to sign up the best local and international vendors.
  • Be the local market expert: You know the best restaurant & shops in Malaysia and always able to provide recommendations.
  • Gather both restaurant and shops feedback, monitor competitor activity and provide recommendations for improvements to management.
  • Be the brand ambassador: Conduct cold calls and walk-ins, schedule in person meetings and sell foodpanda service to potential vendors which include tiptop shops and restaurants in Malaysia.
  • Exceed sales targets & performance-based goals while working independently.
  • At the same time, ventured to become part of our international network and high skilled team.
  • You have the chance to gain an inside perspective of our fast-growing business by being responsible for the business from day one.
  • Manage a portfolio of vendors which includes restaurant & shops accounts and exceed goals for account retention, development, and maintenance.

Qualifications

  • You have successfully completed a Diploma or Bachelor’s degree.
  • At least 2 years of work experience in consulting, e-commerce, or start-up while fresh graduates are encouraged to apply.
  • Strong management skills: manage and motivate your team in the field.
  • Flexibility, restaurants do not always operate on 9-to-5 schedules.
  • Outgoing and confident in their appearance.
  • Self-motivated with the ability to work remotely and under pressure.
  • You are very proactive and could lead independent projects.
  • You are an ‘out-of-the-box’ thinker and want to constantly challenge the status quo
  • Background in fast-paced, entrepreneurial, startup/tech environments preferred.
  • Fluency in English (our corporate language) and great communication skills.

Additional Information

What We Offer

  • A dynamic and challenging work environment.
  • A company committed to developing you personally and professionally.
  • A great working atmosphere with regular company and team events.
  • A vibrant and international team committed to diversity and inclusion.
  • Responsibility from day one in a fast growing and global company.
  • Other benefits include free food, health and dental insurance, and learning and development opportunities!
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Average salary estimate

$45000 / YEARLY (est.)
min
max
$30000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Specialist, Field Sales, Delivery Hero

As a Field Sales Specialist at foodpanda in Georgetown, Malaysia, you will be at the forefront of a dynamic and exciting role that combines your passion for the food and beverage industry with your sales expertise. You'll play a crucial role in convincing the finest local and international restaurants to join our fast-growing delivery service. Reporting directly to the Lead of Field Sales, you'll be driving B2B sales and forging new partnerships with vendors. Your knowledge of the best eateries in Malaysia will allow you to make informed recommendations and gather valuable feedback from restaurant partners. This role is not just about meeting sales targets; it’s about being a brand ambassador for foodpanda by conducting cold calls and in-person meetings to showcase our platform's benefits. If you're self-motivated, outgoing, and eager to excel in a flexible environment that values innovation and teamwork, this position offers the opportunity to manage your own portfolio of vendors right from day one. Join us at foodpanda, where your contributions will directly impact our vibrant community and enhance our international network of partners. Enjoy a creative workplace that encourages personal and professional growth, where you can thrive with benefits such as free food, health and dental insurance, and plenty of learning opportunities. Are you ready to make your mark in the fast-paced world of food delivery?

Frequently Asked Questions (FAQs) for Specialist, Field Sales Role at Delivery Hero
What are the primary responsibilities of a Field Sales Specialist at foodpanda?

As a Field Sales Specialist at foodpanda, your main responsibilities will include driving B2B sales by securing partnerships with local and international vendors. You'll be proactive in conducting market research, gathering feedback, and being the local expert on the best restaurant options available. By conducting cold calls, scheduling meetings, and promoting foodpanda services, you’ll aim to exceed sales targets while managing a portfolio of restaurant accounts.

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What qualifications do I need to become a Field Sales Specialist at foodpanda?

To qualify for the Field Sales Specialist position at foodpanda, you should have completed a Diploma or Bachelor's degree and have at least 2 years of experience in fields such as consulting, e-commerce, or a startup environment. Strong management and communication skills, flexibility in adapting to restaurant schedules, and an outgoing demeanor are essential. Fresh graduates with a passion for the food industry are also encouraged to apply.

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What skills are important for success in the Field Sales Specialist role at foodpanda?

Success as a Field Sales Specialist at foodpanda hinges on strong communication and management skills. Being proactive, self-motivated, and an independent thinker is vital, as is the ability to adapt to fast-paced environments. Knowledge of local restaurants and a keen interest in the food and beverage industry will help in building partnerships and achieving sales goals.

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Can I work remotely as a Field Sales Specialist at foodpanda?

While much of the work involves traveling to local restaurants and conducting in-person meetings, the Field Sales Specialist at foodpanda does require excellent remote working skills. Being self-motivated and able to manage your responsibilities without direct supervision is key, so flexibility and independence are essential parts of the job.

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What benefits does foodpanda offer to its Field Sales Specialists?

Foodpanda offers a comprehensive benefits package that includes free food, health and dental insurance, and numerous learning and development opportunities. You'll also enjoy a vibrant and dynamic workplace culture that promotes personal and professional growth, as well as regular team events to foster a sense of community.

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Common Interview Questions for Specialist, Field Sales
How would you approach signing up new restaurant partners as a Field Sales Specialist?

Start by researching local restaurants and understanding their needs. Build rapport by making in-person visits and being knowledgeable about foodpanda’s offerings. Highlight how partnering with foodpanda can enhance their visibility and boost sales. It's all about presenting genuine value.

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Can you discuss a time when you exceeded sales targets and how you achieved that?

Share a specific instance where you set ambitious goals for yourself and describe the strategies you implemented to achieve them. Focus on your ability to identify potential clients, engage effectively, and leverage any insights or feedback from previous clients to improve your approach.

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What experience do you have with cold calling and how do you handle rejection?

Discuss your previous cold calling experiences, emphasizing your persistence and ability to learn from each call. Mention that rejection is a part of the sales process and describe how you use it as a learning opportunity to refine your pitch and approach for future calls.

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How do you stay motivated when working independently in field sales?

Explain that your intrinsic motivation and love for the food industry drive you to succeed. Establishing clear goals and regularly checking your progress keeps you focused. Additionally, building a routine and leveraging tools to manage your time effectively helps maintain your productivity.

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What strategies would you use to gather feedback from restaurant partners?

Outline a plan that includes regular check-ins with your restaurant partners, creating surveys to gauge their satisfaction, and being open to their suggestions. It's key to develop trust so they feel comfortable sharing their insights and recommendations.

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Describe how you would conduct market research for potential new vendor partnerships.

Start by analyzing demographic data to understand the target audience in different areas. Utilize online platforms, review industry reports, and gather local insights. Attend food and beverage events to network and discover potential partners personally.

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How do you approach creating long-lasting relationships with vendor partners?

A successful approach involves consistent communication, showing genuine interest in their needs, and providing solutions that bring value. Be proactive in addressing their concerns and celebrate their successes to build a lasting partnership.

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Why do you want to work as a Field Sales Specialist at foodpanda?

Express your passion for the food industry and how foodpanda's mission aligns with your values. Talk about how the opportunity to work in a vibrant, international team excites you as well as your desire to contribute positively to the growth of local businesses.

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Can you explain the importance of understanding competitor activity in your role?

Understanding competitor activity is crucial for positioning foodpanda’s offerings effectively. By monitoring what competitors are doing, you can identify gaps in the market and tailor foodpanda’s sales strategies to capitalize on those opportunities, ensuring your pitches are always relevant and compelling.

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What do you think is the most challenging aspect of being a Field Sales Specialist and how would you overcome it?

Identify potential challenges such as fluctuating sales periods or difficulty in meeting new clients. Overcoming these requires resilience, strategic planning, and continuously refining your sales techniques. Emphasizing flexibility and adaptability in your response will illustrate your capability.

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Our mission is to deliver an amazing experience, fast, easy, and to your door.

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Full-time, remote
DATE POSTED
March 15, 2025

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