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Operations Manager. Eating Disorders - Residential

Company Description

Discovery Behavioral Health (DBH) is a national leader in behavioral healthcare and one of the fastest growing companies in the field. DBH offers world-class treatment for those struggling with eating, mental health, and substance use disorders, and places a high priority on seeking employees who share our passion for improving the lives we serve.

Since 1997, Center for Discovery, DBH’s eating disorder division, has helped thousands of patients discover their path to the full and rewarding lives they deserve with evidence-based and inclusive treatment options.

Compensation Range: $65,000-75,000/annually 

Compensation will be dependent upon geographic region, education, and experience 

Our Offer to You!

We are dedicated to empowering our clinicians with their professional and personal development by providing:  

  • 401(k)
  • Healthcare benefits 
  • Vacation and sick days
  • Employee referral program
  • Employee discounts to various stores, amusement parks, events, etc.
  • Continuing education (CE) programs and training
  • Weekly training opportunities 
  • Advancement opportunities within the organization 

Job Description

The Operations Manager works collaboratively with their direct supervisor to manage the program and facility. The Facility Manager is responsible for managing the milieu staff and promoting a positive work culture within the program. The Operations Manager also takes responsibility for the physical facility and condition of the milieu to ensure the treatment spaces are safe, secure, and therapeutic. The Operations Manager collaborates with their direct supervisor and Operations to assure internal quality care, state licensing, and Joint Commission accreditation standards are met.

Responsibilities

  • Facilitates Community Meeting, weekly, and any other psychoeducational groups, as needed.
  • Provides oversight of groups being led by milieu staff and assists as needed.
  • Ensures adherence by the entire staff to the program schedule.
  • Manages patient charts and completes audits in a timely manner.
  • Responsible for the entire hiring process of milieu staff and trains all new milieu staff within their scope.
  • Completes and/or ensures completion of monthly medical record reviews, ensuring compliance with the company Medical Record Review Policy. 
  • Provides feedback and retraining as indicated to address deficiencies identified in the monthly medical record reviews. 
  • Manages milieu employees’ schedules to ensure that all shifts are covered, and staff are not incurring overtime hours.
  • Support and supervise milieu staff.
  • Co-facilitates monthly employee trainings.
  • Responsible for the maintenance of the facility and provides weekly feedback to the home office regarding any environment of care issues.
  • Participates in a weekly on call rotation alternating with team members.

This is a full time position working Monday-Friday 

For a virtual tour of the facility, please visit our website at centerfordiscovery.com. 

Qualifications

  • Bachelor’s degree or three years of experience working within the mental health field, required
  • One year of management experience, preferred
  • Must possess a current driver’s license and be in good standing

Not sure if you meet all the qualifications? Apply anyway! To provide truly innovative care, we need to have a diverse team around us. That’s why Discovery Behavioral Health is committed to creating an inclusive environment. If you find yourself meeting some but not all the above, we’d be happy to consider your application.

Additional Information

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

For more information about our company benefits, please visit us at discoverybehavioralhealth.com/careers/

Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.

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CEO of Discovery Behavioral Health
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Average salary estimate

$70000 / YEARLY (est.)
min
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$65000K
$75000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operations Manager. Eating Disorders - Residential , Discovery Behavioral Health

Are you ready to take on a impactful role as an Operations Manager at Discovery Behavioral Health (DBH) in Plano, TX, focusing on Eating Disorders in a residential setting? At DBH, we’re not just about providing treatment; we’re about transforming lives. Our Center for Discovery division offers a nurturing environment for patients battling eating disorders, and we need a supportive leader like you to help us sustain this mission. In this role, you will work hand-in-hand with your supervisor to create a positive work culture and manage the program's operations effectively. You'll be responsible for overseeing the milieu staff and ensuring our facility’s environment is a safe and welcoming space for healing. Your daily responsibilities will include facilitating community meetings, managing patient charts, and conducting training sessions for the staff, among others. Your knack for organization will shine as you maintain staff schedules and ensure compliance with our high standards for quality care. We're looking for someone who shares our passion and commitment to patient care and is willing to go the extra mile to ensure our operations run smoothly. Plus, with a competitive salary range of $65,000-75,000 annually, plus benefits like healthcare, vacation days, and opportunities for continued education, the role offers both professional growth and a fulfilling career. Come join us, and help make a real difference in someone’s life every day at DBH!

Frequently Asked Questions (FAQs) for Operations Manager. Eating Disorders - Residential Role at Discovery Behavioral Health
What are the primary responsibilities of the Operations Manager at Discovery Behavioral Health?

The Operations Manager at Discovery Behavioral Health is tasked with managing daily operations within the facility. This includes overseeing milieu staff, facilitating community meetings, ensuring adherence to program schedules, and maintaining the physical environment to promote a therapeutic atmosphere. They also handle the hiring and training of new staff, manage patient charts, and ensure compliance with quality care standards.

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What qualifications do I need to apply for the Operations Manager position at Discovery Behavioral Health?

To be considered for the Operations Manager role at Discovery Behavioral Health, candidates are required to hold a Bachelor’s degree or have three years of relevant experience in the mental health field. While one year of management experience is preferred, you are still encouraged to apply even if you meet some but not all qualifications, as the company values diverse experiences.

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What type of work environment can I expect as an Operations Manager at Discovery Behavioral Health?

As an Operations Manager at Discovery Behavioral Health, expect a supportive and collaborative environment dedicated to employee empowerment and professional growth. The role not only promotes a positive work culture but also emphasizes the importance of teamwork in delivering quality care to patients, making it a rewarding atmosphere.

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How does Discovery Behavioral Health support professional development for Operations Managers?

Discovery Behavioral Health supports professional development by offering opportunities for continuing education, including training sessions and weekly workshops. They also provide employee benefits such as healthcare, 401(k), and opportunities for career advancement within the organization, creating a pathway for personal and professional growth.

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What is the salary range for the Operations Manager position at Discovery Behavioral Health?

The Operations Manager position at Discovery Behavioral Health offers a competitive salary range of $65,000 to $75,000 annually. Compensation is tailored based on geographic region, education, and experience, ensuring that we attract skilled professionals to join our mission.

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Common Interview Questions for Operations Manager. Eating Disorders - Residential
What experience do you have managing a team in a healthcare setting?

Share specific examples of your past management roles within healthcare. Highlight any instances where you enhanced team performance or patient care.

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How do you ensure compliance with quality care standards?

Discuss your strategies for maintaining compliance, such as regular training sessions, audits, and open communication with staff to address any areas that need improvement.

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Can you provide an example of how you handled a conflict within your team?

Offer a detailed account of a specific instance where you resolved a conflict. Focus on your communication skills and how you facilitated a positive outcome.

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What techniques do you use to create a positive work culture?

Talk about methods you've implemented in previous roles, such as team-building activities, recognition programs, and regular feedback sessions to boost morale and productivity.

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How do you approach training new staff members?

Describe your training philosophy and any specific programs or mentorships you've employed to onboard staff effectively.

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How would you manage scheduling to prevent staff burnout?

Discuss strategies such as flexible scheduling, adequate shift coverages, and regularly checking in with staff to ensure balanced workloads.

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What measures do you take to ensure the safety of both patients and staff in the facility?

Outline safety protocols you have enforced in past roles, including staff training and immediate response drills for emergency situations.

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Describe how you handle patient confidentiality in your role.

Emphasize your understanding of HIPAA regulations and how you ensure that your team adheres to confidentiality requirements in all patient interactions.

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What interests you most about working with patients facing eating disorders?

Share your passion for supporting individuals through their recovery journey and how your experiences align with Discovery Behavioral Health’s mission.

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How do you stay updated with the latest practices in behavioral health?

Mention your commitment to continuous learning, such as attending workshops, reading relevant literature, and engaging with professional networks in behavioral healthcare.

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We save the lives of those we serve with compassionate treatment, evidence-based clinical care and an unwavering alliance among staff, patients, their families and communities.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 30, 2025

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