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Inbound Sales Representative - Career Opportunities

Company Summary

$20.50 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training! 

 

DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.

 

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.


Department Summary

Our award-winning Inside Sales & Retention team successfully drives existing and future customer decision-making by selling the value of Echostar’s products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling! EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.

 

What’s In It For You? 

  • Career Growth: Opportunity is our best benefit! You’ll have the opportunity to promote two levels within your first year based on performance! 
  • Uncapped Commission: While first year on-target earning is $68,000, our top performers make well over six figures annually! 
  • Rewards and Recognition Program : Offering high-value prizes, elaborate trips, food perks and so much more
  • Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision and Life Insurance packages with a Health Savings Account
  • Exclusive Perks: Complimentary DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans
  • Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP)
  • Continued Education: Tuition Reimbursement to support your career development

 

Application Process Overview:

After completing this application, the next step in our hiring process is a 15-20 minute questionnaire designed to help us determine if we're a mutual fit. You'll see a pop-up directing you to a landing page where you can watch brief videos providing a realistic preview of the role before committing to the questionnaire!


Job Duties and Responsibilities

What You’ll Be Doing: 

  • Successfully position and sell DISH and Boost Mobile products and services to new and existing customers
  • Assess each customer’s needs and offer the best valued solution 
  • Demonstrate the ability and resilience to bounce back from challenging calls and maintain your focus on larger goals 
  • Effectively manage your time while engaging with customers, navigating systems, and handling real-time data entry
  • Maintaining an in-depth knowledge of our product and service offerings, promotions, and competitive advantages
  • Provide excellent customer service to build and maintain customer relationships 

 

Our Paid Training Program Offers You:

  • Whether you are an entry-level candidate or bringing transferable skills, our progressive agenda supports a smooth, successful transition into the role
  • Immersive training with computer-based modules, instructor-led sessions, hands-on activities, role-play, and call shadowing
  • Robust mentorship program to support New Hire onboarding

Skills, Experience and Requirements

  • Competitive Spirit: The drive and determination to succeed, compete with peers, and achieve sales targets
  • Growth Mindset: The willingness to actively seek, receive, and apply new skills and constructive feedback to improve performance and grow professionally
  • Customer Focus: Effectively engage with customers, understand their needs, resolve issues, and build trusting relationships that contribute to overall sales success
  • Dependability: Consistently meet commitments, maintain reliability, and uphold high standards of accountability
  • Integrity: Adheres to ethical standards, honesty, and transparency in all interactions
  • Persuasion: Influence others’ decisions and actions through clear communication, compelling arguments, and the effective demonstration of value
  • Communication: Excellent verbal communication and listening skills; ability to build rapport quickly over the phone
  • Requirements: High school diploma or GED; ability to work full-time on-site; flexible to work shifts that might include evenings, weekends, or holidays; smartphone or device with active network connection; pre-employment screen

Salary Ranges

Compensation: $20.50/Hour - $34.87/Hour
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

 

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. 

 

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

 

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. 

Average salary estimate

$57485 / YEARLY (est.)
min
max
$42560K
$72410K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Inbound Sales Representative - Career Opportunities, DISH

Are you ready to kickstart your career as an Inbound Sales Representative at DISH? Located in Essex County, NJ, this position offers a fantastic base pay of $20.50 per hour, alongside the chance to earn uncapped commissions, leading to an impressive first-year earning potential of $68,000! It's perfect for those looking for an opportunity without prior experience necessary, as we provide full-time, paid training to set you up for success. DISH, part of the EchoStar family, has been revolutionizing connectivity for over 40 years, contributing to products and services like DISH TV, Sling TV, Boost Mobile, and more. As an Inbound Sales Representative, you’ll engage with both new and existing customers, helping them understand how our innovative services can meet their needs. You won’t be cold calling; instead, your focus will be on promoting our offerings using a consultative approach. Enjoy unmatched perks that come with your role, including robust benefits, rewards programs, and opportunities for career growth! Our top performers can make six figures annually, so there's room for advancement based on your achievements. We’re dedicated to ensuring our team feels valued, providing comprehensive benefits such as medical, dental, and vision insurance, a 401(k) with company match, and even tuition reimbursement for continuous learning. If you have a competitive spirit and a passion for helping customers, we want to hear from you!

Frequently Asked Questions (FAQs) for Inbound Sales Representative - Career Opportunities Role at DISH
What are the primary responsibilities of an Inbound Sales Representative at DISH?

As an Inbound Sales Representative at DISH, your primary responsibilities center around successfully positioning and selling our products and services to existing and new customers. You'll assess customer needs, provide tailored solutions, and deliver excellent customer service to build lasting relationships. You're equipped to handle real-time data entry while managing calls, ensuring effective communication to enhance customer satisfaction.

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What qualifications are needed to apply for the Inbound Sales Representative position at DISH?

To apply for the Inbound Sales Representative position at DISH, the minimum requirement is a high school diploma or GED. Ideal candidates should be dependable, possess excellent communication skills, and have a competitive spirit. As we provide full training, prior experience isn’t necessary, making this role perfect for those looking to grow professionally.

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How does the commission structure work for DISH’s Inbound Sales Representative role?

At DISH, the commission structure for the Inbound Sales Representative role is uncapped, meaning there's no limit on how much you can earn above your base salary of $20.50 per hour. With on-target earnings estimated at $68,000 in your first year, successful representatives often exceed six-figure incomes by meeting and surpassing sales targets, creating an exciting and lucrative opportunity.

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What training does DISH provide for new Inbound Sales Representatives?

DISH offers a comprehensive, paid training program for new Inbound Sales Representatives. This includes immersive training sessions, hands-on activities, and mentorship, which help candidates transition smoothly into their roles. From computer-based modules to instructor-led sessions and call shadowing, our training prepares you to engage effectively with customers and excel in the role.

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What are the career advancement opportunities for an Inbound Sales Representative at DISH?

At DISH, we believe in promoting from within and providing clear career advancement opportunities for Inbound Sales Representatives. High performers can promote to two higher levels within their first year based on their achievements. With various paths available, your commitment to sales and customer satisfaction can lead to significant professional growth.

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Common Interview Questions for Inbound Sales Representative - Career Opportunities
How would you handle a challenging customer call as an Inbound Sales Representative?

To handle a challenging customer call effectively, it's essential to remain calm and listen actively. Acknowledge their concerns, empathize, and use your product knowledge to provide suitable solutions. Demonstrating patience and a willingness to resolve issues can transform a negative experience into a positive one.

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What strategies do you use to meet sales targets as an Inbound Sales Representative?

Meeting sales targets requires a blend of time management and strategic communication. I focus on understanding customer needs through insightful questions and actively listening. Additionally, I keep myself updated on promotions and product features to effectively present our offerings, thereby enhancing conversion rates.

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Can you describe a time when you successfully influenced a customer’s decision?

In a previous role, I helped a customer hesitant about a purchase by sharing relatable customer success stories and highlighting the product’s benefits. I tailored my communication to address their specific concerns, ultimately leading them to a decision they were confident about.

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What do you know about DISH and its product offerings?

DISH is renowned for its diverse array of services, ranging from satellite TV to streaming options through DISH TV and Sling TV, as well as mobile services with Boost Mobile. Understanding the benefits and unique features of these products allows me to match them effectively with customer needs.

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What qualities make you a good fit for the Inbound Sales Representative position at DISH?

My competitive spirit drives me to succeed in a sales environment. Coupled with my strong communication skills and customer-centric approach, I prioritize building relationships and trust with customers, ensuring I can effectively address their needs while achieving sales targets.

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How do you ensure that you provide excellent customer service?

To provide excellent customer service, I prioritize understanding the customer’s perspective and responding genuinely to their needs. I make sure to follow up, maintain a positive attitude, and go the extra mile to clarify questions or resolve issues, ultimately fostering long-term customer loyalty.

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How would you manage your time effectively during busy shifts?

Managing time efficiently during busy shifts involves prioritizing tasks and maintaining focus. I utilize tools to keep track of calls and important notes, ensuring I can handle multiple customer engagements without sacrificing the quality of service.

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What motivates you to excel in a sales role?

I am motivated by the sense of achievement that comes from meeting and exceeding sales goals. The potential for uncapped commissions and recognition within the team drives me to consistently perform at my best while also enjoying the process of helping customers.

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What role does teamwork play in the success of an Inbound Sales Representative?

Teamwork is crucial in a sales environment like DISH, where collaboration can lead to shared knowledge and strategies. Supporting one another, whether by sharing successful techniques or helping to manage busy workloads, contributes to the overall success of the team and enhances individual performances.

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How do you stay up to date with product offerings?

Staying updated with product offerings is vital for being an effective Inbound Sales Representative. I regularly engage in training sessions and product webinars, read company updates, and participate in team discussions to ensure that I can inform customers accurately and confidently about our services.

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DATE POSTED
April 1, 2025

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