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Assistant Manager - 4686 - job 2 of 2

Company Description

Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 1983, Team Washington, Inc. has evolved into one of the best Domino’s Pizza franchises and is globally recognized for great service, great teamwork, and great food. What other pizza franchises do you know that serve pizza to the President of the United States? That’s right, we do. With a multitude of awards and achievements, Team Washington, Inc. works hard to be the best and give back to the neighborhoods we serve.

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

Job Description

Summary: Assists in the daily oversight, coordination and execution of stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.  

 

Essential Job Functions: 

1. Understands all policies, procedures, standards, specifications, guidelines and training initiatives to effectively oversee and manage store in the absence of the General Manager. 

2. Ensures customers feel welcome, and team members are responsive, courteous, friendly and service-oriented. 

3. Supervises that food and products are consistently prepared and served according to brand standards including portioning, image and service. 

4. Assists other team members to complete opening, closing, and preparation lists.

5. Actively manages others by working hands-on in preparing food, servicing customers and overseeing the coordination of deliveries. 

6. Supports company and store objectives in sales, service, quality, appearance of facility, sanitation and cleanliness through training of employees and creating a positive, productive working environment. 

7. Control cash by adhering to cash handling and reconciliation procedures. 

8. Fills in where needed to ensure customer service standards and efficient operations.

9. Assists in product management confirming all products are receiving in correct unit count, and condition and that deliveries are performed in accordance with brand standards. 

10. Ability to identify labor or food cost, and with specific actions to impact those figures positively.

11. Assists in scheduling labor by anticipated business activity while guaranteeing positions are staffed when and as needed and labor cost objectives are achieved. 

12. Be knowledgeable of policies regarding human resources. 

13. Provide suggestions and recommendations to General and Regional Managers.

14. Maintains professional and technical knowledge by attending educational workshops; reviewing QSR related publications. 

15. Perform other duties as assigned. 

 

Company Wide Responsibilities: 

1. Promotes company policies and advocates for Team Washington 

2. Assures proper attendance and actions 

3. Provides and receives positive feedback and/or constructive criticism 

4. Maintains good communication with co-workers 

5. Serves as a resource for co-workers

6. Cross-trains, learns how role interacts with other departments 

7. Works with manager and management to solve problems, providing suggestions as needed 8. Maintains clean and organized work area, taking ownership of surroundings 

9. Maintains appropriate confidentiality in information

 

Qualifications

All your information will be

  • To perform this job successfully, an individual must be able to perform each essential function  satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability  required. Reasonable accommodations may be made to enable individuals with disabilities to perform the  essential functions.
  • Ability to pass applicable Company background checks. 
  • Excellent written and verbal communication skills as needed in interactions with management,  and customers, take and process orders
  • Superb ability to multi-task
  • Ability to function in a dynamic, fasted paced environment
  • Ability to adjust to changing priorities
  • Ability to enter orders using a computer keyboard or touch screen
  • Ability to take orders over the counter or phone
  • Ability to work independently and as part of a team
  • Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to  make correct monetary change
  • Ability to lead the team on duty! 

kept confidential according to EEO guidelines

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Average salary estimate

$40000 / YEARLY (est.)
min
max
$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager - 4686, Domino's

Exciting opportunities await you at Domino's Pizza as an Assistant Manager! Located at 7307 Macarthur Boulevard in Bethesda, MD, you'll be stepping into a role that holds vital importance within our vibrant franchise, Team Washington, Inc. This isn’t just any franchise; we have a reputation for outstanding service and even serve pizza to the President of the United States! In this position, you will actively assist in overseeing daily operations, ensuring that our customers feel warmly welcomed and that our team members are responsive, friendly, and attentive to customer needs. You’ll be involved in everything from preparing delicious food to coordinating efficient deliveries, all while maintaining our brand standards for food quality and cleanliness. Each day brings the chance to schedule shifts, manage costs, and support your fellow workers, all in an environment that values teamwork and positivity. Your contributions will help us strive toward our shared goals of increasing sales and customer satisfaction. Here at Domino's, we believe that our people are our most important ingredient, and we are looking for someone enthusiastic and ready to lead the charge in helping us deliver the best pizza experience possible. Ready to join our team? The journey with Domino's Pizza could provide you with not just a job, but a fulfilling career full of opportunities for growth and recognition in the ever-exciting food industry!

Frequently Asked Questions (FAQs) for Assistant Manager - 4686 Role at Domino's
What are the main responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, your main responsibilities include overseeing daily operations in the absence of the General Manager, ensuring exceptional customer service, supervising food preparation to meet brand standards, and training team members to guarantee a friendly service environment. You're also responsible for managing labor and food costs effectively while providing suggestions to improve operations.

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What qualifications do I need to apply for the Assistant Manager position at Domino's Pizza?

To apply for the Assistant Manager position at Domino's Pizza, candidates should have excellent communication skills, an ability to multitask in a fast-paced environment, and strong leadership qualities. Previous experience in the food service or retail industries is beneficial. A willingness to learn, as well as an ability to adjust to changing priorities, is essential.

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How does the Assistant Manager role at Domino's Pizza contribute to customer satisfaction?

The Assistant Manager at Domino's Pizza plays a crucial role in ensuring customer satisfaction by overseeing the service quality, ensuring that food is prepared correctly, and leading a team that is responsive to customer needs. By actively managing the team’s performance and maintaining a welcoming atmosphere, the Assistant Manager contributes significantly to a positive dining experience.

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What skills will I develop as an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, you will develop essential skills such as leadership, effective communication, team management, and financial management. You will also gain valuable experience in operational oversight, which will enhance your analytical skills as you work on improving sales and customer satisfaction within the store.

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What does a typical day look like for an Assistant Manager at Domino's Pizza?

A typical day for an Assistant Manager at Domino's Pizza involves opening or closing the store, managing inventory, training staff, supervising food preparation, and ensuring that customers are happy with their experience. You will coordinate deliveries, handle cash management, and provide suggestions to improve the store’s efficiency and sales.

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Common Interview Questions for Assistant Manager - 4686
Describe a time you handled a difficult customer situation.

When answering this question, focus on a specific instance where you listened to the customer’s complaint, empathized with them, and took proactive steps to resolve their issue. Highlight your problem-solving skills and how you ensured the customer left satisfied.

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How do you prioritize tasks during busy rush hours?

Share an example of a time when you had to juggle multiple tasks. Mention the importance of assessing immediate needs, delegating responsibilities among team members, and maintaining a focus on customer service to ensure efficient operations.

Join Rise to see the full answer
What strategies do you use to motivate your team?

Discuss how you inspire your team through positive feedback, recognizing individual contributions, and setting clear goals. Providing team members with opportunities for growth and creating a supportive environment can foster motivation.

Join Rise to see the full answer
How would you handle a situation where an employee is not performing well?

Explain that you would approach the employee privately to discuss the performance issue, provide constructive feedback, and work with them to identify solutions. Emphasize the importance of offering support and resources to help them improve.

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Can you give an example of how you increased sales in your previous role?

Provide a concise story where you implemented changes, such as promotional strategies or customer engagement practices, which successfully led to increased sales. Focus on metrics or feedback from customers to illustrate your impact.

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How do you ensure compliance with health and safety standards?

Discuss your proactive approach to training employees on health and safety procedures, conducting regular checks, and addressing any potential issues immediately to maintain high standards of hygiene and safety in the workplace.

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What experience do you have in managing cash handling procedures?

Share your experience in following cash handling protocols, including balancing cash drawers and reconciling receipts. Emphasize the importance of accuracy and security in cash management and how you maintain compliance with company standards.

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How do you manage staff scheduling effectively?

Speak about your method of assessing store needs based on business trends, employee availability, and workload to create schedules that ensure adequate coverage while considering your team’s work-life balance.

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What makes you a good fit for the Assistant Manager role at Domino's Pizza?

Highlight your relevant experience, leadership skills, and passion for the food service industry. Emphasize your understanding of the brand’s standards and values, and how you can contribute to upholding them in the assistant manager role.

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How do you handle feedback from management or coworkers?

Demonstrate your openness to constructive criticism by sharing examples of how you have utilized feedback to improve your performance or the team’s efficiency. Show that you value communication and continuous improvement.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 14, 2025

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