Assistant Manager(01688) - 131 N Lincoln Dr

As an Assistant Manager at Domino’s, you will be responsible for running shifts and overseeing daily operations to ensure everything functions smoothly. This includes managing money, taking orders, and providing excellent customer service, as well as interacting with employees and customers to foster a positive working environment.

To qualify for the Assistant Manager position at Domino’s, candidates should be friendly, responsible, and diligent. Essential skills include problem-solving abilities, basic math skills, and a positive attitude—qualities that will help ensure a pleasant atmosphere for both customers and team members.

While prior management experience can be beneficial, it is not strictly necessary for the Assistant Manager role at Domino’s. What matters most is a willingness to learn and a passion for delivering exceptional service. Candidates with strong leadership potential and a commitment to teamwork can excel in this position.

The work environment for an Assistant Manager at Domino’s is dynamic and fast-paced, filled with opportunities to interact with customers and support team members. You’ll be part of a team that values collaboration, hard work, and, most importantly, fun while ensuring that excellent service is always provided.

The schedule for an Assistant Manager at Domino’s can vary based on store needs, but typically includes evenings, weekends, and some holidays. Flexibility is key, as you’ll be running shifts and providing support during peak hours to ensure our customers have a great experience.

Highlight any previous management roles you've held, focusing on leadership, teamwork, and conflict resolution. Emphasize your ability to motivate and support team members, and share specific examples of how you fostered a positive work atmosphere.

Discuss how you assess tasks by urgency and importance, using examples from past experiences. Mention strategies you use to stay organized and maintain a calm demeanor, which would help you effectively manage the team and workflow.

Share a specific incident where you resolved a customer's concern to their satisfaction. Focus on your approach, communication skills, and ability to remain positive throughout the interaction, outlining the ultimate outcome.

Explain your belief that great customer service involves genuine interaction, attentiveness, and a willingness to go above and beyond for customers. Provide examples of how you've implemented these principles in past roles.

Emphasize your belief in open communication and mediation. Discuss a specific example where you helped resolve a conflict, focusing on your ability to listen to both sides and find a solution that benefits everyone.

Describe techniques such as prioritization, making to-do lists, or utilizing schedules. Provide an example of how these strategies have helped you stay on track during busy periods.

Highlight your relevant skills, experience, and enthusiasm for the role. Mention your commitment to customer service and teamwork, providing specific examples of how you align with Domino’s core values.

Discuss your approach to training, emphasizing patience, clear communication, and hands-on practice. Share any personal experiences of training new hires and how you ensured they felt supported and confident.

Mention key performance indicators such as customer satisfaction, speed of service, and sales figures. Discuss how you would monitor these metrics to consistently improve store operations and team performance.

Explain your belief that cleanliness is crucial in providing a great customer experience. Share specific routines or systems you’d put in place to ensure the store remains organized and welcoming.