Assistant Manager(03037) - 28470 Walker Rd S

As an Assistant Manager at Domino's, your primary responsibilities include overseeing daily store operations, leading team members, ensuring customer satisfaction, and meeting store goals. You will also assist in training team members, managing inventory, and maintaining a clean and safe environment, all while representing the Domino's brand with pride.

To qualify for the Assistant Manager position at Domino's, you must be at least 18 years old, possess strong communication skills, be food safety certified as required, and maintain a positive, outgoing attitude. Additionally, passing the RPM Freshman class is essential to successfully onboard into your role.

At Domino's, you will have access to extensive training opportunities through RPM Pizza College, which helps develop your leadership skills and prepares you for future roles. Associating with a successful franchise like RPM Pizza also provides practical learning experiences that enhance your problem-solving abilities and team-building skills.

As an Assistant Manager at Domino's, you can expect competitive hourly pay, bonus opportunities, and benefits such as medical, dental, vision, and life insurance if enrolled in the company medical plan. Additionally, you can participate in a 401K program to help secure your financial future.

A typical work shift for an Assistant Manager at Domino's involves managing operations during busy periods, interacting with customers, overseeing team performance, training new staff, and ensuring food safety and cleanliness standards are met. You can expect to work over 40 hours each week, with a focus on teamwork and maintaining a lively, welcoming atmosphere.

In addressing disagreements between team members, it's crucial to facilitate open communication. Encourage each party to express their concerns while actively listening. A good approach is to mediate the discussion and help find common ground, which fosters teamwork and collaboration.

To enhance customer service, I would prioritize training the team on best practices for customer interaction, emphasizing the importance of a positive attitude. I would also solicit customer feedback regularly and analyze service trends to identify areas for improvement.

Absolutely! In a previous role, I once faced a staffing shortage during a peak hour. I quickly assessed the situation, redistributed tasks among team members, and even stepped in personally. This hands-on approach not only solved the issue but also encouraged team unity and resilience.

Motivating my team involves recognizing individual strengths and creating a positive work environment. I believe in celebrating both small and large achievements, setting clear, attainable goals, and providing support through continuous training and open communication. Keeping morale high drives the team towards success.

Effective inventory management starts with organization and clarity. I utilize inventory tracking systems to monitor stock levels in real time and perform regular audits to prevent waste. Training team members on proper inventory practices is essential for maintaining optimal stock levels.

Safety is paramount in restaurant management. A safe work environment ensures the well-being of both employees and customers, which directly affects service quality and success. I emphasize safety training and protocol adherence to mitigate risks and create a culture of safety among the team.

To boost sales, I would leverage both traditional and digital marketing strategies. Implementing promotional deals, engaging with the local community through events, and using social media to spread the word about new menu items can drive customer interest and traffic to the store.

I approach customer complaints with empathy and attentiveness. Listening carefully to their concerns and acknowledging their feelings allows me to understand the issue better and find an appropriate solution. Following up to ensure satisfaction also helps build customer loyalty.

A great leader in a fast-paced environment must be adaptable and able to think on their feet. They should also possess strong communication skills, lead by example, and inspire their team to strive for excellence, especially during challenging times. Building trust and fostering teamwork are essential.

I admire Domino's commitment to innovation and quality service. I appreciate the supportive work culture at RPM Pizza and see the role of Assistant Manager as an exciting opportunity to contribute to an established brand while working at a franchise known for developing its employees into true leaders.