Assistant Manager(05213) - 3737 Jefferson Hwy - job 1 of 2

As an Assistant Manager at Domino's, your primary responsibilities include managing shifts, providing top-notch customer service, assisting the General Manager with store operations, and leading your team to achieve the store's goals. It's also crucial to maintain the store’s image, ensure safety standards are met, and engage in ongoing training through Domino's Pizza College.

To become an Assistant Manager at RPM Pizza, candidates must be at least 18 years old, possess strong communication skills, have a positive attitude, and be Food Safety Certified as required by their area. Additionally, passing the RPM Freshman class is essential, along with the ability to perform physical tasks, such as lifting up to 25 pounds.

The Assistant Manager role at Domino's is designed to foster career growth through structured training programs like RPM Pizza College. By developing your leadership and problem-solving skills, this position prepares you for future roles within the company and the wider pizza industry.

Assistant Managers at Domino's enjoy competitive pay along with bonus opportunities. Benefits also include medical, dental, vision, and life insurance for those enrolled in the company medical plan, as well as participation in a 401K program.

Teamwork is essential for an Assistant Manager at RPM Pizza because this role involves directly leading and motivating team members to ensure a successful and efficient work atmosphere. Effective collaboration leads to better customer service, achieving store goals, and creating a fun work environment that benefits both staff and customers.

In a fast-paced environment, managing a team requires strong communication and organizational skills. Share specific examples from your past roles where you successfully coordinated a team, delegated tasks effectively, and maintained a positive atmosphere under pressure.

When dealing with a difficult customer, it’s essential to remain calm and attentive. Listen to their concerns, empathize, and provide a solution that addresses the problem. Demonstrating exceptional customer service can turn a negative experience into a positive one.

To motivate the team, I would focus on setting clear goals, recognizing contributions, and creating an engaging work environment. Implementing small rewards for outstanding performance and encouraging open communication can significantly boost team morale.

Prioritizing tasks during a busy shift involves assessing the most immediate needs, coordinating with team members, and delegating responsibilities effectively. I would create a quick checklist to ensure all critical areas are covered, from customer service to food preparation.

In a previous role, there was an unexpected shortage of staff during a peak hour. I quickly evaluated the situation, reallocated duties among present staff, and communicated with upper management to provide support. This proactive approach minimized disruption and maintained customer satisfaction.

Ensuring food safety standards requires a hands-on approach. I would regularly train staff on safety protocols, conduct routine checks on food storage processes, and maintain cleanliness. Being proactive and setting a strong example fosters a culture of safety.

My approach to training new team members involves a blend of theoretical knowledge and hands-on experience. I provide shadowing opportunities, conduct interactive training sessions, and encourage questions to help them feel comfortable and confident in their roles.

Managing labor costs while meeting service goals involves strategic scheduling, utilizing peak hours efficiently, and continuously analyzing staff performance. It’s vital to have enough staff during busy times while minimizing excess during slower periods.

Technology plays a crucial role in streamlining operations at a Domino's store. From order management systems to inventory tracking tools, leveraging technology enables more efficient service, reduces errors, and ultimately enhances customer satisfaction.

I am passionate about the food industry and excited about the opportunity to develop my leadership skills at RPM Pizza. The family-owned philosophy aligns with my values, and I am eager to contribute to a team that focuses on quality service and community engagement.