Assistant Manager(05926) - 107 Live Oak Dr - job 3 of 4

As an Assistant Manager at Domino's, your primary responsibilities include managing the store operations, overseeing team performance, ensuring excellent customer service, and assisting the General Manager with daily business tasks. You'll lead your team during shifts, uphold safety and cleanliness standards, and contribute to achieving the store's goals.

To apply for the Assistant Manager position at Domino's, you must be at least 18 years old and possess strong communication and interpersonal skills. You should be outgoing, have a positive attitude, and be able to perform physical tasks like lifting up to 25 pounds. Additionally, food safety certification may be required based on local regulations.

Domino's offers various development opportunities for Assistant Managers, including training through RPM Pizza College. This program helps sharpen your leadership, team-building, and problem-solving skills, essential for career advancement in the pizza industry and beyond.

The work schedule for an Assistant Manager at Domino's typically consists of 40 plus hours per week, which may include evenings, weekends, and holidays. This role requires you to be available to manage shifts and support your team during peak hours.

Assistant Managers at Domino's enjoy competitive hourly wages, bonus opportunities, and comprehensive benefits such as medical, dental, vision, and life insurance if enrolled in the company medical plan. Additionally, they can participate in the 401K program, contributing to their financial wellness.

To manage a team during high-pressure situations, I focus on clear communication and delegation. By ensuring that everyone understands their specific roles and tasks, we can maintain efficiency and provide excellent service, even during busy hours.

Certainly! In my previous role, we faced a sudden staffing shortage, leading to longer wait times for customers. I quickly reassigned tasks among the available team members and took on some front-line responsibilities myself. This collaboration helped us maintain service quality while we addressed the staffing gap.

I believe in proactive customer engagement and feedback collection. By training the team to greet customers warmly and address their needs promptly, followed by gathering feedback to continually improve our service, we can enhance customer satisfaction levels effectively.

My leadership style is collaborative and supportive. I encourage team input and foster communication through team meetings. This approach not only builds morale but also empowers team members to take ownership of their tasks, ultimately benefiting the overall performance of the Domino's team.

In case of conflict, I would first listen to all parties involved to understand different perspectives. After gathering the facts, I would facilitate a dialogue between them to identify a resolution, encouraging respect and collaboration to move forward harmoniously.

Effective training at Domino's hinges on creating an engaging and hands-on learning environment. Utilizing pairing experienced team members with new hires can provide mentorship, ensuring consistent knowledge sharing and skill development across the team.

Key metrics for tracking store performance include sales figures, customer satisfaction ratings, employee turnover rates, and food safety compliance. Monitoring these areas will help assess operational efficiency and ensure we meet our goals consistently.

I prioritize tasks by urgency and importance, ensuring essential duties are completed first. I also monitor peak times to allocate staff effectively, which helps in managing workload and ensuring smooth operations during busy periods.

I have experience in conducting regular inventory checks, coordinating orders with suppliers, and implementing stock rotation practices. By keeping diligent records and analyzing inventory trends, I have successfully minimized waste and optimized stock levels at previous locations.

I want to be an Assistant Manager at Domino's because I'm passionate about delivering exceptional service and leading a team that shares that vision. I admire Domino's commitment to quality and innovation in the pizza industry, and I believe my skills and experiences align well with the company's goals.